Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 2 stelle su 5

I have been using these products for many years now but haven’t recently been disappointed with the service. I have products on subscription and for the last few months I have not been sent the cream... Leggi di più

Valutata 1 stelle su 5

Normally very satisfied. However the last 2 deliveries have been short of day cream but charged. The first time the monies returned quickly not so the second time it took at 3 emails to get a response... Leggi di più

Valutata 5 stelle su 5

I have been using Sond products for a month now I use the cleanser, day cream and midnight feast cream. I suffer with Roseacre and have tried quite a lot of different creams including antibiotic cream... Leggi di più

Valutata 5 stelle su 5

Love this skincare range. I started using it during lockdown 2020 when my Rosacea worsened and it was getting me down. I started using the cleanser and moisturiser and combined with occasional use of... Leggi di più

Dettagli dell'azienda

  1. Produttore di cosmetici
  2. Fornitore di prodotti di bellezza
  3. Fornitore di cosmetici e profumi
  4. Industria cosmetica

Informazioni fornite da varie fonti esterne

Sönd is a skincare system for sensitive skin, which harnesses the incredible natural power of silica.


Informazioni di contatto

  • Great Newport Street, WC2H 7JA, London, Regno Unito

  • sondskin.com

3,7

Nella media

TrustScore 3.5 su 5

102 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

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Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

I have been using these products for…

I have been using these products for many years now but haven’t recently been disappointed with the service. I have products on subscription and for the last few months I have not been sent the cream cleanser, with no explanation. I have contacted them and haven’t had a personal response but have been refunded for one of the missing cleansers. I can see on the website this cleanser is always out of stock but I would have appreciated them telling me or replying to me. I do really like their products but have now found another cleanser

26 marzo 2026
Valutata 4 stelle su 5

I love these creams

I love these creams. Helped clear up my eczema. Not so keen on the cleanser so tend not to use it but the creams are fab.
Small packaging thing.. it would be good if the tubes or lids were more of a difference in colour! I get them
Mixed up sometimes. Thank you

25 marzo 2026
Valutata 1 stelle su 5

Normally very satisfied

Normally very satisfied. However the last 2 deliveries have been short of day cream but charged. The first time the monies returned quickly not so the second time it took at 3 emails to get a response. Am apprehensive about the next scheduled delivery.

24 marzo 2026
Valutata 2 stelle su 5

No reply to emails

The products are good, but the customer service could improve: I have tried to contact the company about a missing product in my latest order via both the email address listed on my order and the one on the website.

In my latest order, one product had been crossed out with a pen without any explanation and yet I was still charged for that product on 24th February. I'd understand if it were out of stock but the lack of warning or explanation, and the fact I was still charged for it is not great.

What is worse is I have yet to receive a reply to my query regarding this order (I sent the first email on the 26th February). I have read some other other reviews and it seems it isn't the first time emails have not been replied to (so maybe the company should make sure to check the spam folder regularly if that is where customers' emails end up).

26 febbraio 2026
Valutata 5 stelle su 5

I love the cleanser

I love the cleanser. I have excema on my face and neck and this is so soothing and smells lovely. I sometimes use it as a mask and just leave it on. It never irritates my skin. Highly recommend.

2 gennaio 2026
Valutata 5 stelle su 5

Exceptional skincare, beautifully formulated and genuinely effective

I rarely leave reviews, but Sönd genuinely deserves the time.

From the first use, the quality of the formulation is obvious. The texture, absorption, and finish feel considered and premium, with none of the heaviness or irritation that often comes with supposedly “luxury” skincare. Everything feels balanced, calm, and effective, which is exactly what good skincare should be.

What really stands out is that Sönd clearly prioritises formulation integrity over marketing gimmicks. The products feel thoughtfully developed, results-focused, and refreshingly honest. My skin looks healthier, feels more comfortable, and responds well even with consistent daily use.

Delivery was prompt, packaging was understated and elegant, and the overall brand experience feels confident rather than flashy. It is rare to find a skincare brand that delivers on both performance and restraint, but Sönd manages it effortlessly.

An excellent brand doing things properly. I will absolutely continue using their products and would recommend them without hesitation.

25 novembre 2025
Valutata 1 stelle su 5

Wrong delivery address automatically…

Wrong delivery address automatically chosen by you. Not helpful

8 maggio 2025
Logo di Sönd

Risposta di Sönd

Hi Maggie, I am sorry that the wrong delivery address was chosen. When checking out the system selects the default delivery address which can be the first address entered by the customer unless updated.

If the default address is still incorrect let us know and we can have that updated for you.

While frustrating, this error is out of our hands. We rely on having good reviews online so if you could update or remove it would be much appreciated.

Thank you,

Valutata 5 stelle su 5

I have used Sond tablets for many years…

I have used Sond tablets for many years now .. I recently had a break from them as I was out of the country .. I definitely did not have the same energy and zest without them and interestingly I got a bad cold which I never have when I’m taking them ! Highly recommend these pills …

17 febbraio 2025
Valutata 1 stelle su 5

It's been two years and I still haven't…

It's been two years and I still haven't recieved nor my package nor a reply to my emails.

3 dicembre 2024
Logo di Sönd

Risposta di Sönd

Hi Maria, I am sorry that you haven't received your order! I searched for your email and found it in our spam box. I am very sorry to have missed it! As your order was sent to Italy I would guess that the package had issues in customs. We can either refund your order or send it again, this time from within the EU so customs shouldn't be an issue. Please let us know how you would like to proceed. Markus

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