Sold.co.uk Recensioni 1.078

Jade was lovely and really helpful with everything which made the experience easy and fast!

My contact was Thea Willsmore and she kept me updated every step of the way during the whole process. Even at periods of the natural wait for things to be processed she checked in to keep me in know.

The company and Thea on the whole made the process of selling my house very easy and pain free. They accommodated my busy work schedule at times when I could be awkward.

Would highly recommend

Absolutely Brilliant! Ella has really been so helpful and supportive through the selling of my first home. She’s made everything very calm and has promptly acknowledged emails and calls and found answers or solutions every time. I would heartily recommend her and her team.

Cemil Arslan has been simply amazing throughout my journey.
You have an excellent, motivated & effective member of staff working for you & his communication skills have been outstanding throughout.

UPDATE: The house was posted back on the market a couple of months later and we arranged a viewing. The seller was shocked to see us back. The seller said Sold agents told him false information and never told him the new offer we made and simply told him we were only approved for 125k mortgage and couldn't afford the house. Costing us both. BUYERS SHOULD NOT PAY AGENT FEES do not fall victim to this company.

INVOICE FRAUD BUYERS BEWARE. They will push their solicitors on you and then embezzle funds off the solicitor quote hiding it as fees for the solicitor. They say it is a solicitor open file fee but that money goes to sold and not the solicitor so if the sale falls through they still get paid. When Sold was asked they said it is a fee to have the offer accepted. Take on a local agent that cares about sellers and buyers.

They also valued the sellers home too high which made a headache for the seller later on as well. Not to be trusted with your home. If you see sold.co.uk stay away!

I cannot recommend this company enough and after wasting five months and no viewings with the developers who promised a sale, and only three viewings in three months with another agent, I've got a deal within two weeks. This company is a pleasure to deal with and I can especially recommend Dahnish Khan 5*

Buyers- they will push you to use their in house solicitor then ask for a file open fee for the solicitor. The fee does not go to the solicitor in fact they were surprised when I brought it up.

After our transaction fell through due to the seller backing out (the house was overvalued by the seller) they ghosted us. They are pinching money off buyers. The solicitors also take a week to respond. Get someone local and don't be taken advantage of by this dishonest bunch.

Update: Your employees clearly stated in an email which I provided you as well as your invoice you sent us stated that the fee was for the solicitor to open file with us not yourselves. This is invoice fraud. Dropped to 1 star rating from 2.

Excellent agency, very professional and polite staff. Dhanish Khan - senior sales negotiator was amazing and supportive during the whole process.

I've had a very good customer service from sold. Co. Uk, Dahnish Khan has been amazing quickly sorting my house out with the relevant people, only took a week to get pictures and went live then viewings which I received an offer from a buyer. It is now in the process of the sale going through, I would highly recommend the company to sell your property for you.

Excellent service provided by Thea Willsmore in the selling of my mum's house in Wigan.

We purchased a property through Sold.co.uk and received excellent service. Thea was very proactive and communication was first class, thoroughly recommend.

The sales team was very eager to take the sale but very poor follow up.
However I would like to appreciate one person in the team who was simply amazing Dahnish Khan. He communicated well and was honest. He really did try to make a difference. Thank you Dahnish.

What can I say the service was outstanding the whole team was amazing especially Ella she kept all parties well informed about everything day to day never was to much trouble for her very polite at all times and kind. Ella you are the best 100%

After the initial hiccup of making our offer and it taking over 2 weeks to receive the Memorandum of Sale, we were then passed to Thea for the progression of our purchase. Thea kept in contact frequently and kept us informed of what was happening which was very useful. And I could always email her (rather than ringing) for information too. Thank you Thea for seeing us through to completion.

Ella Seki provided an extremely efficient service; maintaining regular contact between all parties.

Beware of Sold Co Uk of lying through their teeth and not coming back to you when they say they would later in the week. Camil Arslan spoke to me on 30 July and said he would come back to me later the same week. I said not to phone the next Wednesday 31 July because I wasn’t available and to phone me back on the Thursday or Friday that week but never did. I emailed Camil 2 August reminding him that he never came back to me of which he totally ignored my email. On the 9 August I emailed Camil again warning of making a complaint if I got no response. Suddenly I get an email reply. Then on this reply was a complete lie in what he said which didn’t explain why he didn’t phone me back or reply to my first email. This is very unacceptable behaviour.
On the 20 July I emailed the director Marcus Horner when I first approached this company wanting to know and make sure I spoke to the best person who was capable of speaking to me because I have serious mental health. Because of this bad unreliable service causes my stress to get worse which proves they don’t care on the damage they cause me and my health.

What can I say. Outstanding service from start to finish. Sold house within weeks and the process was smooth. Previously with high street agents and would never go back. Highly recommended. Excellent communication throughout and dealing with specialists in each area. Definitely use every time.

Thank you so much to Ella. She kept me informed of everything during my purchase. Quick responses if I had any queries and very proactive, all whist being pleasant, polite and professional. Highly recommended.

We’ve been using sold since we put our house on the market in February, sold were very good with keeping us up to date with everything and making sure we was in the loop.
We sold our house in once viewing.

We were allocated a sales progressor who made sure everything went swiftly.
Although we had a few issues arise with the top of the chain ella seki was always on hand to make sure this were moving, going above and beyond and being very responsive to our enquiry’s wether that was email or phone call.

We will 100% recommend sold to others and if we were to ever sell again would go back to them

Thea was great throughout the process and kept us informed at all stages ⭐️⭐️⭐️⭐️⭐️