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Sold.co.uk Recensioni 1.078

TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ella Seki at Sold has been amazing throughout our house purchase. I would highly recommend her services. Communication has been excellent, especially during a brief bit of a stressful time but I feel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

my experience in buying this property was made great by Ella Seki. What a wonderful lady! It was a long drawn out process, through various unavoidable things, but throughout it all Ella kept me infor... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

On 16th of March 2026 I wrang the sold uk number only to be greated by an artificial intelligent. After a bit of waffle from the AI I waited a few hours then wrang again. When I got through the AI ask... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was looking for a quick sale on my house and there was interest right away Although there was some issues along the way it was handled very quickly and always on a ASAP principle Ella the re... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia immobiliare

Scritti dall'azienda

The way Sold.co.uk works is unique to both traditional and online estate agents. Run by real people who are passionate about property, we have a variety of propositions that include selling for free and also mutually agree a realistic price with the seller, and work with a large network of pre-qualified property buyers to get a fast sale, as well as listing on all the major property portals. We can even cover legal costs and if you need to sell very quickly will make you a cash offer ourselves.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

1078 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Sold Fantastic, do not use their recommended solicitor!

I will start by saying Sold themselves are great and in particular Ella Seki is fantastic and without her support, there is no way we would have got the sale over the line. Their communication was good and they kept us and the buyer up to date throughout. The reason for the low score is purely down to the solicitor that they recommended we use. We were assured Ackroyd would be good if we wanted it to go through quickly because they were in the same building and a deal was offered by using them with it being included in their fees. This was a huge mistake and by the end of it even Sold I feel regretted this advice! So go with Sold, but under no circumstances go with their recommendation of Ackroyd, choose your own solicitor.

12 dicembre 2025
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Risposta di Sold.co.uk

Thank you for taking the time to share such honest feedback. We’re really pleased to hear you had a positive experience with Sold and that Ella’s support helped get the sale over the line. We’ll make sure she sees your kind words.

We’re sorry to hear the recommended solicitor didn’t meet expectations. While we do suggest firms we’ve worked with before, there’s never any obligation to use them, and clients are always free to choose their own solicitor. Your comments are helpful, and we’ll take them on board when reviewing how we talk through these options in future.

Thanks again for your feedback and for highlighting both the positives and where things could have been better.

Valutata 5 stelle su 5

An assured sale by Ella Seki

Ella Seki could not have been more professional
She was always contactable and gave assurances where necessary, I can not praise her enough

15 dicembre 2025
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Risposta di Sold.co.uk

Really appreciate you taking the time to share this. It’s great to hear Ella was so dependable and professional throughout, and that her reassurance helped give you confidence in the sale. She’ll be delighted to read your feedback.

Valutata 5 stelle su 5

Thank you Ella Seki for helping to move…

Thank you Ella Seki for helping to move our flat purchase along, lots of communication and very helpful.. highly recommend

25 novembre 2025
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Risposta di Sold.co.uk

Thanks for the lovely review. We're really glad Ella was able to keep things moving with plenty of clear communication. We appreciate the recommendation and will be sure to pass on your kind words to her.

Valutata 5 stelle su 5

Excellent

Hector has been great throughout the whole process of purchase. In an already-lengthy process, I have no doubt that were he not involved, apparent communication issues between solicitors would have added weeks if not months to the process.

28 novembre 2025
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Risposta di Sold.co.uk

Thank you for the great review. We're really glad Hector was able to step in and keep things moving, especially when communication between solicitors can slow everything down. It's lovely to hear his involvement made such a positive difference to your purchase.

Valutata 5 stelle su 5

Ella Seki was VERY VERY helpful with…

Ella Seki was VERY VERY helpful with the whole process of selling our property and we can't praise her enough, if we could give her 10 stars we would.

21 novembre 2025
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Risposta di Sold.co.uk

Thank you for the wonderful feedback both of you! We're so pleased to hear how helpful Ella was throughout your sale. She’ll be delighted to know her support meant so much to you.

Valutata 5 stelle su 5

5 star guy

The moment that we were set up with Hector Hadow is the moment the wheels started spinningi cant have a higher opinion of such a decent gentleman truly striving to do his work and get results

31 ottobre 2025
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Risposta di Sold.co.uk

Thanks Darren. Glad Hector could be so helpful! We will pass this on to him.

Valutata 5 stelle su 5

I can honestly say Hector Hadow has…

I can honestly say Hector Hadow has gone above and beyond throughout the entire process, not just for the sale but chasing my purchase solicitors also. He was very transparent start to finish and helped me make sense of everything. Hector Is a total asset to the company I couldn't have asked for a better estate agent!

22 ottobre 2025
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Risposta di Sold.co.uk

Thank you for the amazing review. We're so glad to hear how much Hector’s support meant to you and that his transparency and dedication made the whole process easier. He’ll be so pleased to know his efforts were appreciated.

Valutata 5 stelle su 5

Our property purchase through SOLD is far exceeding expectations…

Our property purchase through SOLD is about midway and I'll update this review at the end. So far the process has far exceeded our expectations and the guidance and communication from Sarah James has been exceptionally good. For people of my generation, it's a new world out there with online banking, grocery store self checkout, and virtual Real Estate Agencies etc, and I was a bit hesitant at first, but this flat purchase has been smooth with personal attention and clear communication from Sarah that surpasses my past experience with brick and mortar agencies, Thank you Sarah James!

19 ottobre 2025
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Risposta di Sold.co.uk

Thank you for such a thoughtful review. We're so pleased to hear your experience has exceeded expectations so far and that Sarah has made everything feel smooth and personal. It’s great to know her clear communication has helped make the process easier and more comfortable. We really appreciate your kind words and look forward to seeing your final update once everything completes.

Valutata 5 stelle su 5

Charlie and Loraine

From start to finish the whole process was fantastic.
Chris Jackson was so helpful and professional in helping us get the quick sale that we needed to secure
our new build home.
All the conveyancer team were also superb and helpful too.
A big shout out to Hector and Dahnish too who were really great in helping us through the process, but an even bigger shout out to Ella who was unbelievable from start to finish.
She was amazing and helped chase the all the solicitors who were involved. If it hadn't been for her and her team we definitely wouldn't have completed when we did.
Thank you Ella and all your colleagues.
We would truly recommend Sold to anyone thinking of selling.

13 ottobre 2025
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Risposta di Sold.co.uk

Thanks Charles for your lovely review. We're really happy to hear the whole process went so smoothly and that the team were there for you every step of the way. Ella, Chris, Hector and Dahnish will be pleased to know how much their help meant to you. We're so glad we could play a part in helping you secure your new home and really appreciate the recommendation.

Valutata 5 stelle su 5

Great service from Sold

My sister and I were having a hard time trying to sell our late parents' retirement property. The team at Sold couldn't have been more helpful. Sarah, Ella and Hector kept us up to date with progress, were always responsive to our queries, and went above and beyond to make sure that this tricky sale was completed. Thankyou!

10 ottobre 2025
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Risposta di Sold.co.uk

Thank you for sharing your experience. We're so glad Sarah, Ella and Hector were able to support you and your sister through what must have been a difficult sale. It’s lovely to hear they kept you informed and helped make sure everything was completed smoothly.

Valutata 5 stelle su 5

Super team at Sold

After unsuccessfully having our home marketed by a traditional estate agent for a while we swapped to Sold. A buyer soon came to view and an offer agreed; Sarah, Ella and Hector were all super helpful at every stage. Communication is so important and the team at Sold are fantastic. Thanks everyone for all your help ⭐️⭐️⭐️⭐️⭐️

3 ottobre 2025
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Risposta di Sold.co.uk

Thank you for the fantastic review. We're so glad Sarah, Ella and Hector were able to help get your sale moving after your experience with a traditional agent. Communication is something we take real pride in, so it’s great to hear the team kept everything on track.

Valutata 5 stelle su 5

Hector Hadow

Hector was extremely responsive, often getting back to us within minutes. He was excellent at explaining the buying process, patiently answering all of our first-time questions, and keeping us updated. Thank you to the entire department that helped me. Best service

Thank you once again

1 ottobre 2025
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Risposta di Sold.co.uk

We're so pleased Hector was able to guide you through the process with quick responses and clear explanations. We'll be sure to share your thanks with him and the rest of the team.

Valutata 5 stelle su 5

Ella Seki is my hero..

Ella Seki is my hero... She happily managed all my questions, provided plenty of updates and nothing seemed to be too much trouble. Highly recommend this company and Ella in particular.

17 settembre 2025
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Risposta di Sold.co.uk

Thank you for the kind words. We're so pleased to hear how helpful Ella was and that her updates made everything feel easy. We'll be sure to pass on your lovely feedback to her.

Valutata 1 stelle su 5

I would strongly advise avoiding this…

I would strongly advise avoiding this company at all costs if possible. My experience was extremely negative. They were very pushy and applied constant pressure, trying to force decisions without providing full information.

I was asked to pay solicitors’ fees before the property had even been valued, just to have it taken off the market. This made no sense, as no buyer should be expected to commit money without knowing the full facts.

The daily emails and constant pressure created a stressful experience. To make matters worse, they would say one thing over the phone and then contradict themselves over email. If you do proceed with them, I would strongly recommend recording calls to protect yourself.

On the very day the property was valued, I received a late evening email saying there was suddenly another offer on the table, and that I had until midday the next day to increase mine. This kind of pressure tactic felt manipulative and unfair.

I was also told I could only use their recommended lenders and solicitors, which was misleading and restrictive.

Overall, the process was rude, pushy, and unnecessarily stressful. I would not recommend them.

26 agosto 2025
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Risposta di Sold.co.uk

Thank you for sharing your experience, and we’re sorry to hear how stressful it felt for you. What you’ve described isn’t the way we want our service to come across, and we understand your concerns about pressure and communication.

To clarify, you are never required to use our recommended lenders or solicitors, while we do suggest firms we know can move quickly, the choice is always yours. We also want to reassure you that if another buyer is introduced, this should always be communicated transparently and with enough time for you to make an informed decision. We’re sorry if this wasn’t the case here and will be reviewing how that was handled.

We appreciate your feedback and will use it to improve how we support and communicate with customers going forward.

Valutata 5 stelle su 5

Great Experience Buying Through Sold.co.uk

I recently bought a property through Sold.co.uk and the service was excellent. Sarah, Hector and Ella were brilliant to deal with - professional, responsive, and genuinely supportive. They helped resolve an issue that could have delayed completion and got everything sorted quickly. Couldn’t recommend them more!

22 agosto 2025
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Risposta di Sold.co.uk

Thank you for the great review. We're so pleased to hear Sarah, Hector and Ella were able to support you so well and help resolve things quickly. It’s fantastic to know the team made the buying process smooth for you.

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ – Absolutely Superb Service!
Selling my property through Sold.co.uk was a fantastic experience from start to finish. The process was clear, quick, and completely stress-free. Their team was professional (special thanks to Ella Seki - she chased everybody, buyers, buyer-buyers, bottom chain etc.), transparent, and always on hand to answer questions. What impressed me most was their efficiency — they delivered exactly what they promised and kept me updated every step of the way.

If you’re looking for a trustworthy, reliable, and hassle-free way to sell your home, I can’t recommend Sold.co.uk enough. A truly superb service!

14 agosto 2025
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Risposta di Sold.co.uk

Thank you for the wonderful review. We're so pleased to hear the process felt clear, quick, and stress-free. Ella will be delighted with your kind words, and it’s great to know her efforts to keep everyone moving made such a difference. We really appreciate your recommendation.

Valutata 5 stelle su 5

Wendy Saxton

Thank You to Hector Hadow and the rest of the Sold Team for ensuring the Sale of my Mums property was completed this week.
What has not been a straight forward Journey, was carried out with the utmost respect, keeping me informed along the way, going above and beyond to ensure all parties were happy and that the final goal was reached.
Thank you to such an amazing team.

29 luglio 2025
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Risposta di Sold.co.uk

Thank you for the kind words. We're so pleased Hector and the team were able to support you through what sounds like a challenging journey. It's great to hear you felt respected and well-informed throughout. We'll be sure to pass on your thanks to everyone involved.

Valutata 5 stelle su 5

Extremely helpful and knowledgeable

Ella Seki and the team have been extremely helpful on every step of the house-buying journey.

They have been in regular contact throughout the process, and any questions we raised were always dealt with promptly.

They also kept in touch with all interested parties to ensure that everything was dealt with in a timely manner.

All this made for a quick and easy transaction.

We would definitely use them in the future.

Thanks Ella

25 luglio 2025
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Risposta di Sold.co.uk

We're so glad Ella and the team were able to support you throughout the process and keep everything moving smoothly. It's great to hear the regular updates and quick responses made the transaction feel easy. We'll be sure to pass on your thanks to Ella.

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