Amazing switch over from our previous VOIP provider whose customer service was atrocious. Soho66's Tech Team and Customer Service are UK based and you get to speak to someone straight away, who is com... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Once again, you chaps knocked it out of the park! The support for setting up a remote app was superb. Being an old codger and slow in the head due to ingesting recreational plants, Blain patiently... Leggi di più
L'azienda ha risposto
We entered this transfer of our existing line with a non standard site here. We did not have the technical ability to get our end of the equipment working. but BUT with your superb customer support e... Leggi di più
L'azienda ha risposto
Excellent Customer Service they are very responsive and helpful. You get through to someone very quickly and they all speak clearly. Whilst the telephone number was ported across to Soho66 I was kept... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio di telefonia e internet
- Servizio fax
- Impresa di telecomunicazioni
- Provider di servizi per le telecomunicazioni
Scritti dall'azienda
Soho66 is a multi-award winning provider of VoIP telephony services to around 40,000 business customers. The platform includes more than a dozen business grade calling features as standard, free and inclusive with any subscription. Premium business-grade features are also available, for example Call Recording (£4.99pm), IVR (£4.99pm) and Virtual Receptionist (£26.99pm). At just £4.99 per month for a telephone number, Soho66 offers an exciting and smarter alternative to traditional PBX and telecom systems.
Soho66
Scritti dall'azienda

- Reliable
- With 99.9% Service Availability over the last Year, Soho66 provide an exceptionally stable VoIP platform
- Innovative
- Soho66 work to constantly surprise their customers with improvements to their service and new additions to their platform
- UK Technical Support
- Soho66 have a friendly, highly trained technical support team based in the North East who are at hand to deal with any queries or comments
Informazioni di contatto
Silksworth House Stables, Warden Law Lane, Sunderland, SR3 2PD, Sunderland, Regno Unito
- 03333 443 443
- trustpilot@soho66.co.uk
- soho66.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
TOP CLASS and EXCELLENT VALUE for MONEY
Prompt, professional service. User guides clear and easy to follow.
We had specific problem with another 3rd party supplier and the Soho66 team went out of their way (especially Matthew) to resolve the problem.
If only all online suppliers were as efficient and effective as Soho66 - the world will be a better place.

Risposta di Soho66
Best Prices and Best Experience
WOW! It’s rare these days to find a company that genuinely takes the time to help without making you feel like you’re asking too much. Thank you, Matthew, for your kind help setting everything up. It was a seamless experience. Appreciate 100% how much you care about your customers.

Risposta di Soho66

Risposta di Soho66
Customer service at its best!!
I have contacted Soho66 several times over the past 2 weeks speaking to Reece and Matthew on the sales side and later with Blain about setting up the phone.
Reece talked me through the final setup this morning and the help and advice that I have been given throughout has been exemplary, at no point was I treated as being stupid and each of them had the time and patience to go beyond my expectation to explain what was needed to ensure the system was left fully working.
With staff of this calibre this company is a showpiece of how customer service should be, well done to you all.

Risposta di Soho66
Thank you Matthew and Reece
Thank you Matthew and Reece, you guys were extremely helpful not only with info, but also with the setup of the products. Thank you for your patience and guidance.
We will recommend you to everybody, great company with focus on putting the client first.
You guys deserve more than the 5 stars, thank you again.

Risposta di Soho66
OUTSTANDING TECHNICAL SUPPORT
This is not the first Five Star review that I've written for Soho 66.
I'm still learning the ropes with the VoIP telephony, and have to remind Technical Support that they're effectively dealing with a Muppet 🤪
No matter, I've had to call upon Soho 66 several times over recent weeks, and far from criticising my stupidity, they've replied to emails promptly, called me back when they promised to, and delivered professional, courteous, expert, and helpful advice to me in a language even I can understand!
My particular thanks to Matthew and Reece for their kind support. Both men are a asset to Soho 66.
Thank you.
Sincerely.
Mr Thicky

Risposta di Soho66
Great Customer Service
I needed a VoiP solution and after researching multiple options online, I decided to get in touch with Soho66. The communication and onboarding was simple and easy. Guys are easy to reach via email and phone. I have been using the service for about 2 months now and so far it's been good.
Thank you Soho66

Risposta di Soho66
Absolutely Brilliant!
Absolutely brilliant! We were looking to get a VOIP system but had no idea where to start. We bought a load of VOIP phones and didn't know how to get them going but then Matthew and Reece gave a great personal service and got everything EXACTLY how we wanted it. I would thoroughly recommend Soho66, for us, there is nowhere else to go for this!
Tyrone, Lenguax, UK

Risposta di Soho66
Excellent and patient service
Excellent and patient service. top notch. Caller couldn't have been more hopeful

Risposta di Soho66
Always good customer service with Soho…
Always good customer service with Soho whenever we need support. Recently Matthew was particularly helpful and patient in setting up a complex call divert menu. Thanks again 😊

Risposta di Soho66
VoIP worldwide on my Pixel 6 Pro…
I wanted to be able to use our VoIP number, which we've had with Soho66 since we moved from Kew years ago, away from home and especially on a forthcoming Caribbean holiday. The support from Soho66 was fantastic. I installed Groundwire on my phone, set it up with the excellent help page on the Soho66 website and it worked perfectly at once. Now I've got a different ringtone (from my mobile number) for incoming calls it is so easy to use and so very useful. And Soho66's call rates, UK and abroad, are ever so reasonable. Most months we pay them under £5 for the SIP service plus calls.

Risposta di Soho66
My experience with Soho66
My experience with Soho66, particularly with Blain, was excellent. Blain was very helpful and provided great support throughout my interaction with Soho66. Their service was efficient and professional, making the process smooth and straightforward.

Risposta di Soho66

Risposta di Soho66
Blain and his colleague that I spoke to…
Blain and his colleague that I spoke to before have been absolutely charming and brilliant in helping me get this set up

Risposta di Soho66
We entered this transfer of our…
We entered this transfer of our existing line with a non standard site here. We did not have the technical ability to get our end of the equipment working. but BUT with your superb customer support engineer Blain this was achieved in a few minutes. we appreciate this level of assistance which we could not have achieved without his professional assistance. May it work forever!

Risposta di Soho66
I have been using this service for over…10 years
I have been using this service for over 10 years, i have now retired and no longer need it, got to say they have been brilliant and helped me through the process and even sent me back the credit on my account, I would recommend this service 100%

Risposta di Soho66
I live in the Caribbean and I work for…
I live in the Caribbean and I work for a company in the UK I needed a UK number so I'm able to provide the services needed as a customer service representative and I have to say this company has been absolutely lovely I have not had any problems whatsoever I'm very pleased to be working with them

Risposta di Soho66
We were having a few technical…
We were having a few technical difficulties so I phoned the support department to ask for help. What a pleasant surprise to be answered immediately! Reece was patient, knowledgeable and efficient and had the issues sorted within minutes. A credit to the company. Many thanks, Alison

Risposta di Soho66
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







