Soho66 Recensioni 

2175
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Amazing switch over from our previous VOIP provider whose customer service was atrocious. Soho66's Tech Team and Customer Service are UK based and you get to speak to someone straight away, who is com... Leggi di più

Valutata 5 stelle su 5

Once again, you chaps knocked it out of the park! The support for setting up a remote app was superb. Being an old codger and slow in the head due to ingesting recreational plants, Blain patiently... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We entered this transfer of our existing line with a non standard site here. We did not have the technical ability to get our end of the equipment working. but BUT with your superb customer support e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent Customer Service they are very responsive and helpful. You get through to someone very quickly and they all speak clearly. Whilst the telephone number was ported across to Soho66 I was kept... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di telefonia e internet
  2. Servizio fax
  3. Impresa di telecomunicazioni
  4. Provider di servizi per le telecomunicazioni

Scritti dall'azienda

Soho66 is a multi-award winning provider of VoIP telephony services to around 40,000 business customers. The platform includes more than a dozen business grade calling features as standard, free and inclusive with any subscription. Premium business-grade features are also available, for example Call Recording (£4.99pm), IVR (£4.99pm) and Virtual Receptionist (£26.99pm). At just £4.99 per month for a telephone number, Soho66 offers an exciting and smarter alternative to traditional PBX and telecom systems.

Soho66

Scritti dall'azienda

Reliable
With 99.9% Service Availability over the last Year, Soho66 provide an exceptionally stable VoIP platform
Innovative
Soho66 work to constantly surprise their customers with improvements to their service and new additions to their platform
UK Technical Support
Soho66 have a friendly, highly trained technical support team based in the North East who are at hand to deal with any queries or comments

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(2175)

114 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Reece has been absolutely amazing

Reece has been absolutely amazing, particularly regarding our recent phone system setup. His technical knowledge and customer service skills are truly outstanding. He knew exactly what to do and the setup was seamless. We highly recommend Reece for his expertise and commitment to excellent customer service.

19 dicembre 2025
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Risposta di Soho66

Hi, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Reece, who we know will be delighted to read your comment!

Valutata 5 stelle su 5

There everything is simple and easy

There everything is simple and easy. That's what we need.
Reasonable prices. You can choose and add services. Any time.

8 ottobre 2025
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Risposta di Soho66

Hi Valdas, thank you so much for taking the time to provide feedback! We are very pleased you were happy with our service and products!

Valutata 5 stelle su 5

Helpful advice and a 50% charity…

Helpful advice and a 50% charity discount

17 dicembre 2025
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Risposta di Soho66

Hi John, thank you for taking the time to write a review! We are very pleased you were happy with our service and products!

Valutata 5 stelle su 5

Easy, straightforward and rapid setup

Straight through to talk to someone to Matthew who understood our requirements and guided me package features and next steps. Easy, straightforward and rapid setup with no downtime. 100% confident that support is there and they are proactive in providing useful insights.

12 dicembre 2025
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Risposta di Soho66

Hi, we are incredibly grateful that you took the time out to leave us a 5-Star review! If you ever need any further assistance please do not hesitate to get in touch!

Valutata 5 stelle su 5

Great service

Great service, fast response and polite operators. We have primarily been using the Soho66 landline for over ten years and are perfectly satisfied.

9 dicembre 2025
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Risposta di Soho66

Hi Giota, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Valutata 3 stelle su 5

The product didn't work

The product didn't work, I contacted customer service twice and didn't receive an answer.

Edit December 20th:

After I posted a 1-star review on December 3rd, the company reached out on December 10th and said my messages hadn’t reached their support queue. A full refund was issued.
I’m updating this to three stars. The main issue was support responsiveness; the product mismatch was resolved via the refund.

14 novembre 2025
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Risposta di Soho66

Thank you for updating your review and rating.

We’re sorry for the initial lack of response and appreciate the opportunity to resolve the matter with a full refund. Your feedback is valued and helps us improve our support going forward.

Thank You,

The Soho66 Support Team

Valutata 5 stelle su 5

Matthew was really helpful ..very…

Matthew was really helpful ..very knowledgeable and made the process very easy

1 dicembre 2025
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Risposta di Soho66

Hi, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Valutata 5 stelle su 5

Excellent customer service

Matthew walked me through setting up call diverting through the app for over 45 minutes. He was patient and gave very clear instructions. It's not the simplest system to set up, but the customer service has always excellent and very responsive.

1 dicembre 2025
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Risposta di Soho66

Hi Michelle, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Valutata 5 stelle su 5

Highly recommended

I already have several numbers with SOHO66, and have just ported another. Process is so easy and quick. This one took 4 days. The good thing, as well as the excellent and quick responses from the support team, is that they set up the number on the account in advance, so I can do all the preparation of the phones and routing in advance. So on the day of porting, it's just a case of waiting for the new phones to start ringing. Highly recommended.

28 novembre 2025
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Risposta di Soho66

Hi Robert, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Getting a port resolved within 4 days is just a testament to how hard the support team work!

Valutata 5 stelle su 5

Great service

Great service, quick response time and transfer was so smooth

21 novembre 2025
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Risposta di Soho66

Hi, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Valutata 5 stelle su 5

First class technical support from Soho66

I've been a customer of Soho66 for 13 years now and have always been impressed with the company and the telephone support it provides. Yesterday, I was having some problems setting up a new phone on my second phone account with Soho66. The member of staff on the technical support line (Blain) was absolutely superb. He listened, understood the problem and carefully took me through the steps to enter my account details into a new device. Absolutely first-class service!

19 novembre 2025
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Risposta di Soho66

Hi Andrew, we are incredibly grateful that you took the time out to leave us a 5-Star review - it's much appreciated! Thank you for supporting our business, for over 13 years, it truly means a lot to our team!

Valutata 5 stelle su 5

Amazing company!

Amazing company! We've been with them now for over 8 years and cannot fault them. Admin panel to route calls is great and very flexible. If we have an issue or need advise they are always only a phone call away and provide top class phone service including responding to queries in a timely manner. If there were 6 stars, I would have given them that!!

19 novembre 2025
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Risposta di Soho66

Hi Phil, we are incredibly grateful that you took the time out to leave us a 5-Star review - it's much appreciated! Thank you for supporting our business, for over 8 years, it truly means a lot to our team!

Valutata 5 stelle su 5

Matthew In Support is Great

Matthew the support engineer constantly works hard to make sure our business maintains uninterrupted comms. Awesome service!

12 novembre 2025
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Risposta di Soho66

Hi Matt, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Valutata 5 stelle su 5

Super helpful team

Super helpful team. Sorted the issues without any fuss.

11 novembre 2025
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Risposta di Soho66

Hi Philip, we are incredibly grateful that you took the time out to leave us a 5-Star review!

Valutata 5 stelle su 5

Reece was extremely helpful and…

Reece was extremely helpful and patient. He quickly understood our needs and came up with excellent practical suggestions.

13 novembre 2025
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Risposta di Soho66

Hi Nicholas, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Valutata 5 stelle su 5

A competent technical; dept.!

I experienced a fault on my business phone line and needed to install a new base station. Matthew from the tech dept. at Soho66 patiently guided me through handset registration & base station configuration. It was amazing to witness his technical skill and professional ability to get me reconnected. My phone is back to normal. I would highly recommend their services. Thank you for your help Matthew. Stephen M

13 novembre 2025
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Risposta di Soho66

Hi Stephen, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Valutata 5 stelle su 5

Great Service!

Blain was very helpful resolving a nagging query we hadn't been able to fix internally. Overall great service from Soho66

11 novembre 2025
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Risposta di Soho66

Hi, we are incredibly grateful that you took the time out to leave us a 5-Star review!

Valutata 5 stelle su 5

I had to port a number to Soho66

I had to port a number to Soho66. The staff was amazingly helpful. Very fast responses by email, and the information they provided was always relevant. Such a service is very rare today.

7 novembre 2025
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Risposta di Soho66

Hi, we are so grateful for your 5-star review! Thanks for sharing your rating with us and the community!

Valutata 5 stelle su 5

The support is very efficient and…

The support is very efficient and helpful. My plea for help was answered by Matthew within a few hours and he follow up on his reponse to ensure that my business was back on track without delay. I appreciated the swift and professional reply and hand- holding throughout the troubleshooting process.

5 novembre 2025
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Risposta di Soho66

Hi Naila, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Valutata 5 stelle su 5

Brilliant

Good, fast and helpful service from Reece in helping us set up our SIP settings and phone. logged on remotely to support and help. spoke through step by step set up.

3 novembre 2025
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Risposta di Soho66

Hi, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Reece, who we know will be delighted to read your comment!

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