Amazing switch over from our previous VOIP provider whose customer service was atrocious. Soho66's Tech Team and Customer Service are UK based and you get to speak to someone straight away, who is com... Leggi di più
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Once again, you chaps knocked it out of the park! The support for setting up a remote app was superb. Being an old codger and slow in the head due to ingesting recreational plants, Blain patiently... Leggi di più
L'azienda ha risposto
We entered this transfer of our existing line with a non standard site here. We did not have the technical ability to get our end of the equipment working. but BUT with your superb customer support e... Leggi di più
L'azienda ha risposto
Excellent Customer Service they are very responsive and helpful. You get through to someone very quickly and they all speak clearly. Whilst the telephone number was ported across to Soho66 I was kept... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio di telefonia e internet
- Servizio fax
- Impresa di telecomunicazioni
- Provider di servizi per le telecomunicazioni
Scritti dall'azienda
Soho66 is a multi-award winning provider of VoIP telephony services to around 40,000 business customers. The platform includes more than a dozen business grade calling features as standard, free and inclusive with any subscription. Premium business-grade features are also available, for example Call Recording (£4.99pm), IVR (£4.99pm) and Virtual Receptionist (£26.99pm). At just £4.99 per month for a telephone number, Soho66 offers an exciting and smarter alternative to traditional PBX and telecom systems.
Soho66
Scritti dall'azienda

- Reliable
- With 99.9% Service Availability over the last Year, Soho66 provide an exceptionally stable VoIP platform
- Innovative
- Soho66 work to constantly surprise their customers with improvements to their service and new additions to their platform
- UK Technical Support
- Soho66 have a friendly, highly trained technical support team based in the North East who are at hand to deal with any queries or comments
Informazioni di contatto
Silksworth House Stables, Warden Law Lane, Sunderland, SR3 2PD, Sunderland, Regno Unito
- 03333 443 443
- trustpilot@soho66.co.uk
- soho66.co.uk
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Reece has been absolutely amazing
Reece has been absolutely amazing, particularly regarding our recent phone system setup. His technical knowledge and customer service skills are truly outstanding. He knew exactly what to do and the setup was seamless. We highly recommend Reece for his expertise and commitment to excellent customer service.

Risposta di Soho66
There everything is simple and easy
There everything is simple and easy. That's what we need.
Reasonable prices. You can choose and add services. Any time.

Risposta di Soho66
Helpful advice and a 50% charity…
Helpful advice and a 50% charity discount

Risposta di Soho66
Easy, straightforward and rapid setup
Straight through to talk to someone to Matthew who understood our requirements and guided me package features and next steps. Easy, straightforward and rapid setup with no downtime. 100% confident that support is there and they are proactive in providing useful insights.

Risposta di Soho66
Great service
Great service, fast response and polite operators. We have primarily been using the Soho66 landline for over ten years and are perfectly satisfied.

Risposta di Soho66
The product didn't work
The product didn't work, I contacted customer service twice and didn't receive an answer.
Edit December 20th:
After I posted a 1-star review on December 3rd, the company reached out on December 10th and said my messages hadn’t reached their support queue. A full refund was issued.
I’m updating this to three stars. The main issue was support responsiveness; the product mismatch was resolved via the refund.

Risposta di Soho66
Matthew was really helpful ..very…
Matthew was really helpful ..very knowledgeable and made the process very easy

Risposta di Soho66
Excellent customer service
Matthew walked me through setting up call diverting through the app for over 45 minutes. He was patient and gave very clear instructions. It's not the simplest system to set up, but the customer service has always excellent and very responsive.

Risposta di Soho66
Highly recommended
I already have several numbers with SOHO66, and have just ported another. Process is so easy and quick. This one took 4 days. The good thing, as well as the excellent and quick responses from the support team, is that they set up the number on the account in advance, so I can do all the preparation of the phones and routing in advance. So on the day of porting, it's just a case of waiting for the new phones to start ringing. Highly recommended.

Risposta di Soho66
Great service
Great service, quick response time and transfer was so smooth

Risposta di Soho66
First class technical support from Soho66
I've been a customer of Soho66 for 13 years now and have always been impressed with the company and the telephone support it provides. Yesterday, I was having some problems setting up a new phone on my second phone account with Soho66. The member of staff on the technical support line (Blain) was absolutely superb. He listened, understood the problem and carefully took me through the steps to enter my account details into a new device. Absolutely first-class service!

Risposta di Soho66
Amazing company!
Amazing company! We've been with them now for over 8 years and cannot fault them. Admin panel to route calls is great and very flexible. If we have an issue or need advise they are always only a phone call away and provide top class phone service including responding to queries in a timely manner. If there were 6 stars, I would have given them that!!

Risposta di Soho66
Matthew In Support is Great
Matthew the support engineer constantly works hard to make sure our business maintains uninterrupted comms. Awesome service!

Risposta di Soho66
Super helpful team
Super helpful team. Sorted the issues without any fuss.

Risposta di Soho66
Reece was extremely helpful and…
Reece was extremely helpful and patient. He quickly understood our needs and came up with excellent practical suggestions.

Risposta di Soho66
A competent technical; dept.!
I experienced a fault on my business phone line and needed to install a new base station. Matthew from the tech dept. at Soho66 patiently guided me through handset registration & base station configuration. It was amazing to witness his technical skill and professional ability to get me reconnected. My phone is back to normal. I would highly recommend their services. Thank you for your help Matthew. Stephen M

Risposta di Soho66
Great Service!
Blain was very helpful resolving a nagging query we hadn't been able to fix internally. Overall great service from Soho66

Risposta di Soho66
I had to port a number to Soho66
I had to port a number to Soho66. The staff was amazingly helpful. Very fast responses by email, and the information they provided was always relevant. Such a service is very rare today.

Risposta di Soho66
The support is very efficient and…
The support is very efficient and helpful. My plea for help was answered by Matthew within a few hours and he follow up on his reponse to ensure that my business was back on track without delay. I appreciated the swift and professional reply and hand- holding throughout the troubleshooting process.

Risposta di Soho66
Brilliant
Good, fast and helpful service from Reece in helping us set up our SIP settings and phone. logged on remotely to support and help. spoke through step by step set up.

Risposta di Soho66
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