Sofology - York Recensioni 2.056

TrustScore 5 su 5

4,9

Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were helped by a brilluant nember of staff called Tim Jones. He explained everything very clearly and was very helpful. Tim is a crefit to Sofology.

L'azienda ha risposto

Valutata 5 stelle su 5

Visited York’s Sofology for a second time staff were welcoming and friendly lovely sofas. James was great he explained everything well to do with the sofa care kit etc however didn’t know about the de... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a relaxed welcome from Daria who showed me the options available for sofabeds. She wasn't pushy, talked through all permutations of fabrics and sizings and was nothing less than calm courteous... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lovely staff at the York store - we original met Stacey when we were browsing, there was no pressure and we were left to browse in peace. Stacey was available when we needed advice but again no pressu... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2056 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We were helped by a brilluant nember of…

We were helped by a brilluant nember of staff called Tim Jones. He explained everything very clearly and was very helpful. Tim is a crefit to Sofology.

24 aprile 2026
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Risposta di Sofology - York

Hi there, thank you for your review. Another great review for Tim, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

A Sofology experience

We had a great experience on visiting sofology in York, we weren’t supposed to be making a purchase but we for just the right sofa we were wanting at a reasonable price too, the two team members were very helpful and accommodating especially Tim who went through everything with us, we would recommend Sofology to anyone.

23 aprile 2026
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Risposta di Sofology - York

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Very helpful

Very helpful

19 aprile 2026
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Risposta di Sofology - York

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valutata 5 stelle su 5

Chris the salesman was fab

Chris the salesman was fab, listened to what we wanted and got us a fab sofa.

19 aprile 2026
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Risposta di Sofology - York

Hi there, thank you for your review. Another great review for Chris, we will make sure to pass this on! Have a nice day.

Valutata 3 stelle su 5

The in-store experience was Great

The in-store experience was Great - Gemma sorted out the sale, was very efficient, and showed knowledge. We were advised that the delivery was usually within 14 weeks (typically around 8-weeks). Here we are at 16 weeks and only just getting a delivery sorted. There were no emails to warn of any delay.

2 gennaio 2026
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Risposta di Sofology - York

Hi there, thanks so much for your feedback, it’s great to hear Gemma looked after you so well in store. We’re really sorry about the delay and lack of communication around your delivery. That’s not the experience we want for our customers, and we’ll be sharing this with the team to improve. We appreciate your patience and hope you love your sofa once it arrives!

Valutata 5 stelle su 5

Very polite staff & clear and…

Very polite staff & clear and professional. The lady that helped me and my partner purchase a new sofa was very kind & great! Thank you :)

3 aprile 2026
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Risposta di Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

The online ordering system was straight…

The online ordering system was straight forward and easy to navigate. Prior to ordering we received help and advice in store and all sales staff were friendly and not pushy.

5 aprile 2026
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Risposta di Sofology - York

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

We had a great experience in buying our…

We had a great experience in buying our sofa. Gemma was very helpfu, informative and not at all pushy.
We looked at all the major outlets but the style of the sofa and the extended insurance were perfect.

4 aprile 2026
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Risposta di Sofology - York

Hi there, thank you for your review. Another great review for Gemma, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

The salesman was very friendly and was…

The salesman was very friendly and was a great help! He looked the measurements I needed and took me around the store showing me what was suitable. He gave me plenty of time to decide which ones I wanted!

1 aprile 2026
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Risposta di Sofology - York

Thank you for this great review Judith!

Valutata 5 stelle su 5

Chris Harper-Barett

Chris Harper-Barett, agent at Sofology York, was
Helpful, knowledgeable, friendly and professional in his communication regarding the product.
Having visited other similar outlets in my quest for a sofa, Chris was bar far more professional than other outlet staff.

28 marzo 2026
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Risposta di Sofology - York

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Valutata 5 stelle su 5

Confidence

Prompt reliable service from salesman and confidence that you will deliver as promised

28 marzo 2026
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Risposta di Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 4 stelle su 5

We love our new sofa

Six months on and we love our new sofa. The staff at Sofology York were very attentive, knowledgeable and we found the sofa we wanted. Happy it was in stock so it could be delivered after a couple of weeks. The payment process was a bit confusing though and the website did not work for us, so we had to return to the shop a couple of times to make the payment.

7 ottobre 2025
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Risposta di Sofology - York

Thank you for your lovely review. we’re so pleased to hear you’re loving your sofa! It’s great to know the team in York helped you find the perfect fit. We’re sorry to hear the payment process and website caused some frustration, though. We really appreciate your feedback.

Valutata 5 stelle su 5

Great Service

Great Service, Tim was brilliant explaining our new purchase, delivery and upkeep. Would highly recommend. Tim and the rest of the team all really easy to communicate with, and discuss our requirements and any concerns.

23 marzo 2026
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Risposta di Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tim. Have a great day 😊

Valutata 5 stelle su 5

Great service at the York store

Great service at the York store, no pressure from pushy salespeople just down to earth, approachable, friendly staff.
No hesitation in recommending the store

21 marzo 2026
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Risposta di Sofology - York

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valutata 5 stelle su 5

excellant

excellent service

20 marzo 2026
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Risposta di Sofology - York

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 5 stelle su 5

The sales person Tim Jones was very…

The sales person Tim Jones was very helpful and informative. Ordering a new sofa was straight forward.

14 marzo 2026
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Risposta di Sofology - York

Hi there, thank you for your review. Another great review for Tim, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5
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Risposta di Sofology - York

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Sofology york experience

Gemma left us alone to look round but was there if we needed her help. She was very knowledgeable about all the products.

13 marzo 2026
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Risposta di Sofology - York

Hi there, thank you for your review. Another great review for Gemma, we will make sure to pass this on! Have a nice day.

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