Sofology - Swindon Recensioni 2.100

TrustScore 5 su 5

4,9

Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Shanelle was very helpful and knowledgeable from the moment we walked in. We have limited space for a sofa and she was incredibly helpful, letting us know what she thought would work well. We couldn’t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fabulous sales advisor Kai Swindon store, nothing was too much trouble and he went out of his way to make sure we were happy. Excellent through out not pushy just professional which was very attracti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Both visits were great. Shanelle was very helpful, knowledgeable and not pushy. An asset to the store! We went home and measured up and returned a couple of days later where Nick answered a few mor... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2100 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Lovely customer service

Lovely customer service. Not pushy or persuasive. Can’t wait to see our new sofa in our new home

2 gennaio 2026
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Risposta di Sofology - Swindon

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Friendly Staff

Had a good experience of buying a recliner sofa with massage from the store as the staffs were really friendly & patient.

3 gennaio 2026
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Risposta di Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 4 stelle su 5

My experience in your shop was very pleasing.

My experience in your shop was made very easy by the friendly and helpful attitude, and seemingly vast knowledge from Shanelle who welcomed me, and then served me the next day when I arrived to place an order. Thank you Shanelle! After later visiting 2 other stores, I came back to Sofology and ordered the sofa suite I preferred. The only disappointment was that my favoured suite was not in the sale.

3 gennaio 2026
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Risposta di Sofology - Swindon

Thanks so much for your 4-star review! ⭐⭐⭐⭐

Valutata 5 stelle su 5

Knowledgable on product and services…

Knowledgable on product and services and very friendly .
Good service all round .

3 gennaio 2026
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Risposta di Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Highly Recommend-sofa purchased

Sales personnel very professional, polite and thorough from start to finish.
Sofa purchased

3 gennaio 2026
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Risposta di Sofology - Swindon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Katlyn

Katlyn was so helpful when we made our first visit but didn't crowd us so today we went back and made our purchase with her everything was explained to us very pleased with our experience.

2 gennaio 2026
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Risposta di Sofology - Swindon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

Friendly staff and a wide range of…

Friendly staff and a wide range of styles

2 gennaio 2026
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Risposta di Sofology - Swindon

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Excellent sales assistant

Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to closing but we never felt rushed. We were offered drinks and biscuits, given space to look around and given all the information we needed, before we knew we needed it! I could not praise Shanelle highly enough and we made a purchase that day.

27 dicembre 2025
Non scritta su invito
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Risposta di Sofology - Swindon

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Beautiful customer service the salesman…

Beautiful customer service the salesman was spot on good knowledge of the product choices he had

29 dicembre 2025
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Risposta di Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Happy customers 🙂

We were welcomed as soon as we got in through the door by Kai , offered drinks and were made welcome to browse the sofas at our leisure. He was extremely helpful and showed us all of the sofas and what they were capable of.
We were able to browse at our leisure with no pressure.
When we found a suitable sofa, Caitlin offered assistance, and again assisted us with no pressure put upon us to purchase, a welcome change. She gave us all the details of the options available to us, sizes and measurements and relevant prices. We were given all the time we needed. Well done both for being so helpful and polite .

31 dicembre 2025
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Risposta di Sofology - Swindon

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Kai was amazing helped with everything…

Kai was amazing helped with everything and was very good with our three kids all staff was amazing with my children.

31 dicembre 2025
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Risposta di Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Excellent customer service

From the moment we walked through the doors until we made our purchase the staff were really helpful but not constantly following you around.

Shanelle helped us and was absolutely amazing, explaining everything from measurements to ensure it would fit in our home, fabrics and what the sofas were constructed with. ⭐️⭐️⭐️⭐️⭐️

29 dicembre 2025
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Risposta di Sofology - Swindon

Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐

Valutata 5 stelle su 5

The staff member Shanelle at Swindon…

The staff member Shanelle at Swindon has to have a big shout out. Her knowledge was excellent. We were very limited in styles we could have but she helped considerably.

30 dicembre 2025
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Risposta di Sofology - Swindon

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

Valutata 5 stelle su 5

Great staff was served by Kai

Great staff was served by Kai, who was really friendly and answered all our questions which was very helpful.
Hot chocolate was amazing aswell!

28 dicembre 2025
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Risposta di Sofology - Swindon

Thank you for awarding us 5 Stars :-)

Valutata 5 stelle su 5

Mart and nick at Swindon store were…

Mart and nick at Swindon store were excellent, informative and friendly.

26 dicembre 2025
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Risposta di Sofology - Swindon

We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Purchase of two recliners

We visited the Swindon branch of
Sofology and as soon as we arrived, we were welcomed by Shanelle, who was extremely helpful and knowledgeable of the furniture/fabrics we ordered. Our experience was very positive from start to finish and we were pleased with our
Purchase .

20 dicembre 2025
Logo di Sofology - Swindon

Risposta di Sofology - Swindon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

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