Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
L'azienda ha risposto
Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
L'azienda ha risposto
Fantastic experience, knowledgeable sales person who was very helpful. Online app easy to use to confirm order after advice from sales person. We’ll wait to see the standard of product once delivered... Leggi di più
L'azienda ha risposto
Very friendly experienced and professional A little surprised they don’t automatically hand you a sofa care kit during the process in with the overall cost, to ensure you use it. You are paying £4,... Leggi di più
L'azienda ha risposto
The customer service was top class and the products we asked about were all explained to us in great depth. Caitlin did a top job and we'd definitely recommend the store to others.
L'azienda ha risposto
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The young lady who sorted out my deal was lovely.

Risposta di Sofology - Swindon
Zenyol and team in Swindon were incredible, we had an awkward brief and within seconds the team came together to brainstorm options for us. We weren’t expecting to find something so suited to us. Thank you!

Risposta di Sofology - Swindon
Helpful assistance that did not pressure for a purchase

Risposta di Sofology - Swindon
Very good experience, Very happy and cheerful employee. Happy with sofa options.
Thank you especially to Kai

Risposta di Sofology - Swindon
Great sofa and a good price, Shanelle was very helpfull and knowledgeable about the sofa along with top tips for aftercare of the sofa.
I would definitely recommend going to Sofology.

Risposta di Sofology - Swindon
The salesperson who helped me understand the different cushions and fabrics. There was no hard sell, but he was very helpful and this made me go back with my husband and order the sofas

Risposta di Sofology - Swindon
Very pleased with our picture and Nick that helped us with any questions was very knowledgable and very helpful. No heavy salesperson interrupting our visit but on hand if we needed anything. Would highly recommend Sofology to friends and family plus the Latte was lovely !!!!

Risposta di Sofology - Swindon
Shanelle was very helpful and helped us along the way. Thank you!

Risposta di Sofology - Swindon
Thank you to Nick for the fantastic experience we had buying our sofa. Whilst of course we fell in love with the sofa and cannot wait to receive it, the buying experience itself was superb! He was perceptive in understanding what we were looking for, helpful in making the process smooth and just a good fun guy to deal with. Thank you very much!

Risposta di Sofology - Swindon
very polite staff,helpful and informative but not pushy

Risposta di Sofology - Swindon
Amazing customer service being given in a relaxed but attentive manner. No pressure, no hard sell. It was brilliant. Always really helpful when needed but not pushy. It made for a relaxed but informative atmosphere. Would highly recommend the Swindon branch, Nick in particular! Thankyou

Risposta di Sofology - Swindon
Great experience buying a sofa with Sofology. Everything went very smoothly, and Shanelle was extremely professional, friendly, and helpful throughout the process. Really happy with the service

Risposta di Sofology - Swindon
We were looked after by Nick and he took time to explain about the different fabrics available (including those most resistant to pet clawing) and gave us information on prices and delivery times on several products. He was very knowledgeable and made us feel welcome.
He also requested samples of the fabrics the suites are made from. Unfortunately we only received the swatch of the main suite and didn't receive those for the cushions. It would be extremely useful to receive those too as we are trying to buy curtains which will be suitable.

Risposta di Sofology - Swindon

Risposta di Sofology - Swindon
Everyone was friendly and helpful and understood what they were selling

Risposta di Sofology - Swindon
A warm and friendly greeting on entering the store. Great selection of sofas, we’d been to other stores. Sofologist (Kai), was very helpful, including making us a coffee. He explained all of the features of the sofa we liked and was very good at explaining all of the financial aspects.

Risposta di Sofology - Swindon
Marta,who was dealing with us,was very patient, we had a sofa in mind, but was not practical for us,she was very helpful and didn't rush us.

Risposta di Sofology - Swindon
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.