We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Shanelle was very helpful and knowledgeable from the moment we walked in. We have limited space for a sofa and she was incredibly helpful, letting us know what she thought would work well. We couldn’t... Leggi di più
L'azienda ha risposto
Fabulous sales advisor Kai Swindon store, nothing was too much trouble and he went out of his way to make sure we were happy. Excellent through out not pushy just professional which was very attracti... Leggi di più
L'azienda ha risposto
Both visits were great. Shanelle was very helpful, knowledgeable and not pushy. An asset to the store! We went home and measured up and returned a couple of days later where Nick answered a few mor... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Regno Unito
4,9
Eccellente
2100 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Sofology - Swindon
Thank you for awarding us 5 stars Graham
Nick sales person so helpful gave great…
Nick sales person so helpful gave great advice explained everything
27 gennaio 2026
Risposta di Sofology - Swindon
Thank you for sharing Mrs Hart
Risposta di Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great experience looking for new sofa
Was welcomed into the store in Swindon and offered a drink while I browsed. Had done research online and could only see a couple of four seater sofas. Sales person was interested in what I was looking for and provided some good advice which opened up the choices available to me. We took our time to look at the different options and finally made our decision. Everything was clearly explained and I come away from the store extremely happy with my choice and the service that I received.
24 gennaio 2026
Risposta di Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kai was fantastic / really patient
Kai was fantastic / really patient, professional, relatable and i would highly recommend him
24 gennaio 2026
Risposta di Sofology - Swindon
Hi there, thank you for your review. Another great review for Kai, we will make sure to pass this on! Have a nice day.
We were greeted shortly after entering…
We were greeted shortly after entering the shop to see if we needed any help with anything. At that time we were still undecided so we said not at the moment. We were then offered a coffee which was nice. After that the sales man tried to help us make our decision but was not pushy in anyway. He gave us some great information and answered any questions we had. The whole time leaving us to work things out in our head. We made our decision and Kai walked us through the whole process with ease. Hats off to Kai really great guy. Made the process enjoyable
24 gennaio 2026
Risposta di Sofology - Swindon
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
The staff were extremely helpful and…
The staff were extremely helpful and gave advice, not at all pushy though
18 gennaio 2026
Risposta di Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Seeing product was ok and everything…
Seeing product was ok and everything explained. However, for some unknown reason the links would not come through for me to order at first. One site would not let me login, tried accessing again and different screen appeared which allowed me through.
21 gennaio 2026
Risposta di Sofology - Swindon
Thank you for awarding us 5 stars Roger :-)
No need to look any further
We went on a preliminary visit to Sofology, to start looking for a suite we need in a few months. We met sales person Shanelle, who was very knowledgeable, helpful and friendly. We felt that, with her help and the range of sofas available, we didn't need to look any further and purchased our furniture today!
19 gennaio 2026
Risposta di Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Shanelle. Have a great day 😊
Very helpful & knowledgeable staff
Very helpful & knowledgeable staff. New when to help & when to leave us to browse, all in all a good experience.
17 gennaio 2026
Risposta di Sofology - Swindon
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Thanks Kaitlyn you did a brilliant job …
Thanks Kaitlyn you did a brilliant job you have my vote for store manager. I would ask for you if I buy again
17 gennaio 2026
Risposta di Sofology - Swindon
We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Helpful instore staff.
13 gennaio 2026
Risposta di Sofology - Swindon
Hi, thank you for taking the time to leave a 5-star review!😊
Great service
10 gennaio 2026
Risposta di Sofology - Swindon
Hi, thank you for taking the time to leave a 5-star review!😊
Sales team were helpful
Sales team were helpful, polite, smiling, not pushy and offered a hot drink
11 gennaio 2026
Risposta di Sofology - Swindon
Thank you so much for your 5-star review!
Kai was so approachable and friendly…
Kai was so approachable and friendly and made us at ease. He was a pleasure to do business with and he's such a nice person. Made our experience feel very special. Thank you!
11 gennaio 2026
Risposta di Sofology - Swindon
Hi there, thank you for your review. Another great review for Kai, we will make sure to pass this on! Have a nice day.
Enjoyed shopping at Sofology lots of…
Enjoyed shopping at Sofology lots of choice no hard sell and Kui was very knowledgeable and friendly
10 gennaio 2026
Risposta di Sofology - Swindon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very good customer service
Very good customer service and very knowledgeable about the product
10 gennaio 2026
Risposta di Sofology - Swindon
Hi there, thanks for taking the time to leave a 5 star review, it's great to hear feedback like this!
Choosing a small 2 seater sofa was made…
Choosing a small 2 seater sofa was made so easy when we visited Swindon show room. We were given measurements of the sofa we had chosen, which didn’t take long , to double check it would fit in our room. By the afternoon I phoned to order it and put deposit down: it took seconds. The assistant was so helpful, clear with the offers: a very good experience.
9 gennaio 2026
Risposta di Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great customer service
Great customer service, really helpful and friendly and all the sofas we viewed looked amazing
7 gennaio 2026
Risposta di Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Risposta di Sofology - Swindon
Thank you for awarding us 5 stars :-)
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