Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeTeeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I am very happy with our experience with Sofology and with the delivery men who brought us our lovely sofa/chair. Chloe at the Stockton store was marvellous, so friendly and helpful and knowledgeable.... Leggi di più
L'azienda ha risposto
Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Leggi di più
L'azienda ha risposto
The sales lady in the shop was very friendly and helpful when we were looking at several settee options. email documentation arrived as agreed, now just waiting for arrival of corner settee.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, Regno Unito
4,8
Eccellente
2K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Friendly customer service
Gorgeous sofas on display, fell in love with my chosen sofa as soon as I walked in the door, but felt absolutely no pressure from the staff whatsoever. Just genuinely friendly and helpful staff, huge shoutout to Ray!
29 agosto 2025
Risposta di Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review!😊
Brilliant experience
It really is a great experience buying from Sofology. Fantastic products at reasonable prices, helpful sales team, and 0% interest finance.
31 agosto 2025
Risposta di Sofology - Stockton-on-Tees
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Lovely customer service
Lovely customer service. The process of buying a sofa was made very easy.
Felt comfortable in taking our time on making a decision.
30 agosto 2025
Risposta di Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology a highly positive experience
Tony was excellent and highly effective and supportive with choice making of sofa. He was not forceful in anyway at all and sensitive to client needs. Highly recommend Tony and Sofology.
29 agosto 2025
Risposta di Sofology - Stockton-on-Tees
Thank you for taking the time to write this great review. We really appreciate you choosing Sofology. :-)
Risposta di Sofology - Stockton-on-Tees
Thank you for awarding us 5 stars :-)
The whole team at Stockton were…
The whole team at Stockton were fantastic exceptional service from start to finish
28 agosto 2025
Risposta di Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great service with friendly helpful staff
A very helpful and friendly service from Gary
Would certainly recommend this store
24 agosto 2025
Risposta di Sofology - Stockton-on-Tees
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Risposta di Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review!😊
Risposta di Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Risposta di Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review!😊
Risposta di Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review!
Sales
Tony, the sales representative was very helpful, knowledgeable and personable. Ordered sofas with ease in a pleasant, friendly environment.
14 agosto 2025
Risposta di Sofology - Stockton-on-Tees
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Risposta di Sofology - Stockton-on-Tees
Hello Pauline,
Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you found our staff very helpful during your visit to Sofology Stockton-on-Tees. It's wonderful to know that you would consider shopping with us again.
Your feedback is incredibly valuable to us as we strive to provide the best possible experience for our customers. If there's anything specific you think we could improve on to make your next visit even better, please feel free to let us know.
Prompt but not pushy service.
Prompt service, good knowledge of suite, not pushy. Friendly and professional staff.
11 agosto 2025
Risposta di Sofology - Stockton-on-Tees
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Great customer service very welcomin…
Great customer service very welcoming with my dog! Sofa ordered excited for delivery.
10 agosto 2025
Risposta di Sofology - Stockton-on-Tees
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Hassle free experience
Hassle free experience , friendly staff on hand if u need any advice , unlike some other major furniture chains where you can’t escape the staff to have a look round
6 agosto 2025
Risposta di Sofology - Stockton-on-Tees
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Tony was fantastic
Tony was fantastic , we were given plenty of time to wander around on our own and it was so easy and relaxed ,when we made our choice Tony explained our options and demonstrated the different functions on the recliner and choices of material
9 agosto 2025
Risposta di Sofology - Stockton-on-Tees
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Tony. Thank you for taking the time to leave a review 😊
Really pleased with the service we…
Really pleased with the service we received. Thank you.
5 agosto 2025
Risposta di Sofology - Stockton-on-Tees
Thank you for awarding us 5 stars.
Great Service
We’re a couple buying a sofa for the first time , the staff were lovely and
really helpful with providing information available and helping us pick the best option for us!
Thankyou
31 luglio 2025
Risposta di Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Hidden delivery
Every thing went very well until I realised after that I had been charged over £100 delivery! Really! I find that extortionate for delivery. I wasn't even told
2 agosto 2025
Risposta di Sofology - Stockton-on-Tees
Hi there, thank you very much for your review.
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