Sofology - Stockton-on-Tees Recensioni 

1976
TrustScore 5 su 5

4,8

Teeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am very happy with our experience with Sofology and with the delivery men who brought us our lovely sofa/chair. Chloe at the Stockton store was marvellous, so friendly and helpful and knowledgeable.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The sales lady in the shop was very friendly and helpful when we were looking at several settee options. email documentation arrived as agreed, now just waiting for arrival of corner settee.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(1976)

16.876 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic service by Tony who was…

Fantastic service by Tony who was extremely polite and very helpful

22 luglio 2026
Logo di Sofology - Stockton-on-Tees

Risposta di Sofology - Stockton-on-Tees

Hi there, thank you for your review. Another great review for Tony, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

I am very happy with our experience…

I am very happy with our experience with Sofology and with the delivery men who brought us our lovely sofa/chair. Chloe at the Stockton store was marvellous, so friendly and helpful and knowledgeable. Thank you Chloe.

6 luglio 2026
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Risposta di Sofology - Stockton-on-Tees

Thank you for this great review Kathy!

Valutata 5 stelle su 5

Good old fashioned customer service.

Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction very easy. He advised of the finer details which some people tend to omit. There were lots of choices of suites but he guided us to the right suite for us.

12 luglio 2026
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Risposta di Sofology - Stockton-on-Tees

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

Super helpful

Super helpful, very professional

7 luglio 2026
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Risposta di Sofology - Stockton-on-Tees

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

The customer service from the staff…

The customer service from the staff instore was excellent "definitely 5 stars" . I was given lots space and time to decide which sofa I wanted. The quality of the sofa is pure luxury.

22 giugno 2026
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Risposta di Sofology - Stockton-on-Tees

Thank you for sharing your experience Denise!

Valutata 5 stelle su 5

Very happy with our purchase

After having a poor quality sofa returned to another company we were disheartened looking for another
We looked at various outlets and found nothing we liked particularly until we visited sofology the store was very modern bright and full of beautiful sofas in many colours and styles we found the perfect one ordering was straightforward delivery time was confirmed yes it was a long time away but was made clear from the outset
Delivery was made when expected guys were very helpful and fixed it all together
We had full care instructions and are now enjoying sitting in it 6 months later and still as good as new unlike our previous purchase

24 settembre 2025
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Risposta di Sofology - Stockton-on-Tees

Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!

Valutata 4 stelle su 5

helpful & friendly sales lady

The sales lady in the shop was very friendly and helpful when we were looking at several settee options. email documentation arrived as agreed, now just waiting for arrival of corner settee.

20 giugno 2026
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Risposta di Sofology - Stockton-on-Tees

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

My second time buying a sofa from…

My second time buying a sofa from Sofology.
A house move has prompted a new purchase.
Lots of choice. Staff are not pushy at all they leave you to browse.
Lots of payment options.

29 maggio 2026
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Risposta di Sofology - Stockton-on-Tees

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 1 stelle su 5
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Risposta di Sofology - Stockton-on-Tees

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Valutata 5 stelle su 5

Wasn't rushed or pounced on in the…

Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the monroe doesn't come in any matching fabric though but when looked online found could av both in the lifestyle nubuck stone colour so was over the moon. All staff professional yet friendly would definitely recommend to friends and family. Ordering was easy and coukd say when we couldn't av delivered due to decorating, this wasnt a issue at all. Paid a deposit in store and said woukd receive a email when ready to deliver and sort remaining balance. 5* service thank you

8 marzo 2026
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Risposta di Sofology - Stockton-on-Tees

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Valutata 5 stelle su 5

Great sevice

4 giugno 2026
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Risposta di Sofology - Stockton-on-Tees

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Emma's customer was second to none and…

Emma's customer was second to none and advise was brilliant we bought a couch and chair in minutes
Can't wait for delivery

29 maggio 2026
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Risposta di Sofology - Stockton-on-Tees

Hi there, thank you for your review. Another great review for Emma's, we will make sure to pass this on! Have a nice day.

Valutata 4 stelle su 5

The shop was very well laid out

The shop was very well laid.

The staff were very helpful and Ray who assisted us was very pleasant.

29 maggio 2026
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Risposta di Sofology - Stockton-on-Tees

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

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