Sales man brilliant went through everything we needed to know about our purchase.. this tall black guy was an absolute star can’t remember his name never stop smiling and laughing at my dreadful joke... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Leggi di più
L'azienda ha risposto
I had a good idea what i wanted, the staff were helpful in showing me through a range of sofas to make sure I had seen all the products available which made me sure that I had. The lady I spoke to t... Leggi di più
L'azienda ha risposto
staff greeting very good. not pushy. very knowledgeable of the product we purchased. Our experience with the whole purchase process with Bart was very smooth, friendly and professional. We were offer... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Regno Unito
4,9
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Great Service from Lloyd at Sofology Rugby
I had a fantastic experience at Sofology in Rugby, thanks to Lloyd. He was friendly, knowledgeable, and really took the time to understand what we were looking for. His advice was clear and helpful, without being pushy. We left feeling confident in what we learned and had time to make an informed decision. Highly recommend Lloyd. Great guy!
22 maggio 2025
Risposta di Sofology - Rugby
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Lloyd. Have a great day 😊
The staff at Sofology in Rugby were…
The staff at Sofology in Rugby were always very welcoming and helpful in assisting my mother select her new sofa. We knew they were always there to answer our questions, but did not feel pressured by them, at any time, to make a purchase. A super shopping experience and we are looking forward to our new sofa and chair arriving in due course. Many thanks to Jason, Bart, Lisa and Lloyd for all your patience, help and advice.
19 maggio 2025
Risposta di Sofology - Rugby
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Happy shopping!
I was very well looked after by excellent staff. Very professional, explained everything in detail and would definitely recommend the store to friends and family. In particular I would like to mention the sales manager and Lloyd who were outstanding throughout the whole process.
21 maggio 2025
Risposta di Sofology - Rugby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
My fabulous new chair
Everyone was helpful and patient with me. I got exactly what I wanted with extras that I wasn't expecting and didn't know you could have! I'm very happy
19 maggio 2025
Risposta di Sofology - Rugby
Thank you for sharing your experience Ms Evans :-)
Great service, honest opinions
We went back there again and again. The staff was extremely patient with us especially Jason. Finally ordered from their Rugby store. Happy with the purchase.
18 maggio 2025
Risposta di Sofology - Rugby
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Fantasic customer service
Fantasic customer service. Sofa shopping for the first time with two kids, we were made to feel really relaxed, no pushy sales person, kids were entertained with balloons and coloring in. Fantastic friendly staff. Support given to us to find the right sofa
17 maggio 2025
Risposta di Sofology - Rugby
Thank you for this great review Mrs Locke, we are pleased that the little ones had fun :-)
Bart
Bart was friendly, patient, funny and managed to sort our purchase even though their system was down.
3 maggio 2025
Risposta di Sofology - Rugby
That you for sharing your experience Mr Lipinskis :-)
Purchased our third sofa from Sofology…
Purchased our third sofa from Sofology today and from the same branch - always top service. Highly recommend.
11 maggio 2025
Risposta di Sofology - Rugby
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service from Bradley and the…
Great service from Bradley and the Store Manager. A knowledgeable and friendly team 👍
5 maggio 2025
Risposta di Sofology - Rugby
Thank you for sharing your positive experience at Sofology
Great place to buy
The help and advice we received from Sofology—particularly from Jason—was excellent.
I really loved the store, the available options, and especially the support I received from Jason. He spent a great deal of time with us, offering brilliant advice. I would highly recommend Sofology as a fantastic place to buy your furniture.
5 maggio 2025
Risposta di Sofology - Rugby
Thank you for your wonderful feedback! We’re thrilled to hear about your positive experience at Sofology Rugby and that Jason provided excellent assistance. Your recommendation means a lot to us, and we’re glad to have earned your trust as a great place for furniture.
We look forward to welcoming you back for your future furniture needs!
Lloyd was brilliant 👏
Lloyd was brilliant 👏. We loved the range of sofas and he was able to direct us to something that fit our exact criteria.
6 maggio 2025
Risposta di Sofology - Rugby
Thank you for your wonderful feedback!
Bart was friendly and explained…
Bart was friendly and explained everything. Good service and great product
6 maggio 2025
Risposta di Sofology - Rugby
Thank you for sharing your experience! We're glad Bart assisted you well and that you were satisfied with our service and product. Your feedback is valuable, and we're happy to have met your expectations. If you have any questions or need help in the future, feel free to reach out. We look forward to seeing you at Sofology Rugby soon!
Great staff
Staff were really helpful and the lady who got our order sorted was brilliant.
5 maggio 2025
Risposta di Sofology - Rugby
Hello, thank you so much for your review. We are so happy to hear this!
Today we were dealt with by Bart in…
Today we were dealt with by Bart in your Rugby store, excellent customer service very polite and knowledgeable, NOT one of these sales people that attaches themselves to you at the hip and fires 8 million questions at you whilst pretending to be like a long lost friend,that sort proper pi$$es me off, he kept enough distance so we could nose around with out any interruptions and ready to assist when required. Well done Bart, keep up the good work young man.Gary and Maria
2 maggio 2025
Risposta di Sofology - Rugby
Hi, thank you so much for your review. We're pleased that you're happy with the service provided by Bart and that you found the process hassle-free! Have a great day 😊
The salesman was not pushy but there…
The salesman was not pushy but there when we needed questions answered. The products were all available and drove our decision.
All in all a surprisingly comfortable decision as we had almost committed to buy a sofa from elsewhere!!
Your salesman Bart, was very approachable and knowledgeable - excellent salesperson.
28 aprile 2025
Risposta di Sofology - Rugby
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Bart. Have a great day 😊
Risposta di Sofology - Rugby
Thank you so much for taking the time to share your experience
Bart was exceptional.
Bart was exceptional.
Great service. Helpful without being over bearing. Thanks for your help.
26 aprile 2025
Risposta di Sofology - Rugby
We are pleased that Bart was helpful during your visit :-)
Terrible service
terrible service. sofa was damaged in the process of bringing it in to my house the driver advised it's a non fit . spoke to customer service who are still to call me back after 10 days to resolve the issue. they have asked me to pay 25% charge as a
non fit and product is no discontinued however sofa it scratched and marked all over...
I have raised a complaint and I'm still on someone to acknowledge
10 aprile 2025
Non scritta su invito
Risposta di Sofology - Rugby
We are sorry to hear that this has been the case Kardik, could you please pop over an email to social.media.complaints@sofology.co.uk along with your order number and the detail of your complaint and we will take a look into this for you?
Risposta di Sofology - Rugby
Thanks Andrew
I've just placed the order on 14 April
I've just placed the order on 14 April. Probably too early to write anything but overall good in shop experience so far. Perhaps can write more once the order is delivered at least
14 aprile 2025
Risposta di Sofology - Rugby
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
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