Sofology - Reading Recensioni 2.296

The sales guy was very helpful and talked on a personal level.

The customer service was impeccable. Sarah and Farhan were so helpful and gave great advice. We really appreciated their guidance and kindness, especially as we were the last customers of the day! They didn't rush us, provided all the information we required and left us feeling very happy and satisfied with our purchase.

The staff were on hand straight to let us know a few bits and pieces and the left us to browse which worked really well.

They weren’t pushy sales people like some other shops, which makes you then feel more comfortable in store

Knowledgable staff and good customer service.

Really helpful, knowledgeable staff. No pressured sale.

Over all explaining the product is very nice

A great service buy your team

I have ordered my new sofa....was impressed with the quality & style. Looked at many other places which just didn't compare to sofology. Sarah last was very helpful & answered all my questions as have had bad experience with previous leather sofa. Would definitely recommend.

It was very easy to sort out our purchase a member of staff helped us choose the sofa we wanted and the colour he was polite and friendly and very professional I highly recommend this store in Reading

Sales consultant was very polite, he listened to what we wanted,& showed us the colours available . He wasn’t pushy. He made us feel relaxed so we could make our own decisions

Amber was very informative regarding the sofa I purchased. Very friendly.
I liked that I had time to look around myself and not pounced on as soon as I walked through the door.

Had a great experience today at Sofology. We see a very nice man called Ali from the sales team. He offered us great advice and guidance but was not at all pushy which was great. Sofology also had some great sofas with plenty of choice and options for anyone's lounge. Overall we were impressed with the service and even ended up purchasing a great sofa which will be perfect for us. Thank you.

Amber was super friendly and helped us pick the right options for us! Great experience for first time buyers

Very good experience from
Start to end

Our advisor was super helpful - knowledgeable and friendly, and talked us through various options - made the entire sofa choosing experience good fun

Humza greeted us upon arrival and gave us a brief appraisal of safety within the store followed by a guide to the pricing and fabric choices etc.
He was very helpful and gave us all the information we required to make a decision.
At no time did we feel pressured.
It was a very pleasant experience.

Excellent service from Yasser, who helped me make the right choice of a new sofa, taking me through all the steps to placing my order. All my questions answered clearly and efficiently. Yasser made the whole process easy and dealt with me in a professional but friendly way: most satisfied.

Great choice of sofas with no pressure from anybody to buy.

Attentive staff, without being overbearing;
Friendly engagement on each visit to the store;
Clear explanation of all aspects of the sale process.