Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeWessex Gate Retail Park 4, BH15 3TE Poole, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Leggi di più
L'azienda ha risposto
We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Leggi di più
L'azienda ha risposto
Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- anche in
- Accessori per mobili
- Negozio di arredamenti per salotti
- Negozio di casalinghi
- Negozio di fodere e rivestimenti
- Negozio di mobili
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Regno Unito
4,8
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great choice of sofas and excellent…
Great choice of sofas and excellent service...competent and professional advice...overall so far 5 star
19 gennaio 2026
Risposta di Sofology - Poole
Thank you for taking the time to share your experience Brian :-)
Outstanding
Outstanding, both from the service from Klaudia in the Poole branch and also from the two guys doing the delivery and set up. We could not be happier with our purchase - well worth the wait!
8 novembre 2025
Risposta di Sofology - Poole
Thank you for choosing Sofology.
We weren't pressured or followed around…
We weren't pressured or followed around the showroom but help was on hand when we needed it
20 gennaio 2026
Risposta di Sofology - Poole
No pressure, thats what we are all about!
Very good customer service.
19 gennaio 2026
Risposta di Sofology - Poole
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Katie …assistant .
Katie was knowledgeable about the product .
Gave us time to talk and decide .
16 gennaio 2026
Risposta di Sofology - Poole
Hi there, thank you for your review. Another great review for Katie, we will make sure to pass this on! Have a nice day.
The young lady was very good explaining…
The young lady was very good explaining all our options and extras that were available., and about the product. A very pleasant experience
18 gennaio 2026
Risposta di Sofology - Poole
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
A touch of class....
Really professional, friendly and knowledgeable staff, especially Klaudia. No pressure or hard-selling, just honest advice about options and possibilities for the sofa/corner that we were interested in buying.
And indeed DID buy!
Great range of sofas too, a touch of class all round.
18 gennaio 2026
Risposta di Sofology - Poole
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Risposta di Sofology - Poole
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful member of staff
14 gennaio 2026
Risposta di Sofology - Poole
Thank you for taking the time to leave a review 😊
Excellent service.
Very helpful salesmen both times when we came in. Shop looks beautiful tiful too.
12 gennaio 2026
Risposta di Sofology - Poole
Thank you Patsy
Good products and knowledgable staff
Placed our order same day knowledgeable staff. Irena who dealt with was not pushy and was patient whilst we made our choice.Quality of the product was very good and sale handled very professionally.
10 gennaio 2026
Risposta di Sofology - Poole
Thank you for sharing your experience Stephen!
Risposta di Sofology - Poole
Thank you for sharing your experience John!
2 Husky chairs
The welcome approach.
Product knowledge.
Active listening.
Customer service.
11 gennaio 2026
Risposta di Sofology - Poole
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Risposta di Sofology - Poole
Thank you so much for your 5-star review!
Risposta di Sofology - Poole
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Enjoyable shopping experience
Very knowledgeable staff, friendly and welcoming, but no pressure-selling
10 gennaio 2026
Risposta di Sofology - Poole
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
James was very helpful helping us find…
James was very helpful helping us find what we required in the colour we wanted without being a pushy salesperson whilst we looked.
10 gennaio 2026
Risposta di Sofology - Poole
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by James. Have a great day 😊
Informed staff
Informed staff , no high pressure sales and given plenty of time to make purchase.
10 gennaio 2026
Risposta di Sofology - Poole
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Risposta di Sofology - Poole
Hi there, thank you for your review. Another great review for Stephen, we will make sure to pass this on! Have a nice day.
Excellent service
Excellent service. Jason, the store manager, was very helpful. He was very customer focused and took time to explain all of our options. We felt that he genuinely wanted the whole experience to be positive and was keen that we were happy with both our purchase and the whole process. New sofas have now been ordered.
8 gennaio 2026
Risposta di Sofology - Poole
Thank you for your excellent feedback! We’re delighted to hear Jason provided such helpful, customer-focused service and took the time to explain all your options. We’ll be sure to pass on your kind words to him. Wishing you all the best with your new sofas - we hope you love them! 😊
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.