Sofology - Peterborough Recensioni 2.156

TrustScore 5 su 5

4,9

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The reps did not hover or make me feel pressured. They encouraged me to go home and think and measure before making a final decision. When I came back to the store and said I only had a lunch break to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Kate was really good - she explained all the options and the process in great detail. It was an enjoyable experience. We even had a brew and colouring books for the grandkids. Highly recommended.

L'azienda ha risposto

Valutata 4 stelle su 5

We had a really helpful, cheerful and patient staff member who generally offered support without being pushy. This made a very good impression of your company and a good experience all round.

L'azienda ha risposto

Valutata 5 stelle su 5

We were assisted by Ben, he took time to explain about the product to us and he offered refreshments and many options in the store. The reception we received and customer service was out of this world... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2156 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very welcoming and helpful

The sales rep jamie was very helpful and very knowledgeable and made both my wife and I very comfortable

21 ottobre 2025
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Risposta di Sofology - Peterborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Our fantastic sociologist was Sai.

Our sociologist was Sai. She was fantastic. She connected her phone to the sofas music system and allowed my daughters to play music on it. She gave them popcorn and biscuits and a drink whilst we filled out the forms. When choosing our sofas, Sai made sure we got exactly what we wanted without being pushy. She was very helpful.

11 ottobre 2025
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Risposta di Sofology - Peterborough

Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.

Valutata 5 stelle su 5

Great customer service

18 ottobre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Very friendly atmosphere

Very friendly atmosphere, Sai our sales representative was extremely helpful and guided us all the way from start to finish. Highly recommended.

12 ottobre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Incredibly helpful staff

Incredibly helpful staff, knew their product and overall a really good experience. I would highly recommend the team in Peterborough.

11 ottobre 2025
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Risposta di Sofology - Peterborough

Thank you for choosing Sofology :-)

Valutata 5 stelle su 5

Great salesperson

7 ottobre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Most helpful

Most helpful

10 ottobre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

The staff were attentive but not…

The staff were attentive but not overbearing. A very pleasant experience to shop there

5 ottobre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

I recently visited Sofology to purchase…

I recently visited Sofology to purchase a sofa, and Jamie provided outstanding service. He was professional, knowledgeable, and patient throughout the process, taking the time to explain everything clearly. I truly appreciated his help and the excellent level of customer care he delivered.

8 ottobre 2025
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Risposta di Sofology - Peterborough

What an amazing review, thank you so much for taking the time to write this 😊

Valutata 5 stelle su 5

Very happy

Very happy - I’d popped into store a few times before placing my order, and each time everyone was helpful. There was no pushy sales behaviour, just genuine time for help and support.

5 ottobre 2025
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Risposta di Sofology - Peterborough

What an amazing review, thank you so much for taking the time to write this 😊

Valutata 5 stelle su 5

Full experience

There is a wide variety of sofas to try and look at. We"d already made our decision on the sofa, but it was good to sit on it and experience it first hand. Saireen was very helpful and informative and gave us a full run down on the features of the sofa. Even going as far as playing music through the speakers, so we could sample the sound and vibration through the seats. Good advise given on the aftercare also. Thank you

2 ottobre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

So far, so good.

Very friendly team, very good product knowledge and options. Non-pushy sales technique and made to feel valued.

5 ottobre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review!😊

Valutata 4 stelle su 5

Warm welcome

Ryan made me feel welcome and was very pleasant.
I already knew what I wanted which made the process easier but was guided through it thoroughly.

30 settembre 2025
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Risposta di Sofology - Peterborough

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

Sales assistant (Jamie)was very…

Sales assistant (Jamie)was very helpful,new what he was talking about and very polite,he helped us choose the right sofa and left the store a very happy customer,and will recommend to others

2 ottobre 2025
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Risposta di Sofology - Peterborough

Good afternoon, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Great service

Very helpful friendly saleswoman, thorough and professional and explained everything clearly. Can't wait for our new sofa's

1 ottobre 2025
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Risposta di Sofology - Peterborough

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Able to look around without being…

Able to look around without being hounded. Friendly staff, no pressure

28 settembre 2025
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Risposta di Sofology - Peterborough

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 4 stelle su 5

The staff are very helpful and…

The staff are very helpful and explained everything. However I feel that for the amount charged for items that free delivery should be included. That is why I have only given 4 stars

27 settembre 2025
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Risposta di Sofology - Peterborough

Thank you for your feedback. We're pleased our staff were helpful and provided clear explanations. We value your comments on our delivery charges and will consider them in our policy review.

Thank you for choosing Sofology Peterborough. We hope to see you again soon.

Valutata 5 stelle su 5

Great service

We have ordered our new living room furniture from Sofology. We have had all charges explained clearly, and have been given a realistic timeframe for delivery.

Danielle was attentive to our needs and provided excellent advice. All in all a very positive experience.

28 settembre 2025
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Risposta di Sofology - Peterborough

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Great service

Famida greeted us nicely when we first entered the shop and gave us space to look at the various sofas. On our return a short while later after looking at other retailers nearby she was there to answer questions and give us all the information we needed on the sofa we were interested in and all the options available to us in a friendly and welcoming manner, she was very proactive in offering additional services available which we were happy to take up. In addition she was very thoughtful to offer us refreshments early on in our conversation about the item we were interested in, she is a credit to the company and definitely an employee to look after.

27 settembre 2025
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Risposta di Sofology - Peterborough

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

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