Sofology - Peterborough Recensioni 2.156

TrustScore 5 su 5

4,9

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The reps did not hover or make me feel pressured. They encouraged me to go home and think and measure before making a final decision. When I came back to the store and said I only had a lunch break to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Kate was really good - she explained all the options and the process in great detail. It was an enjoyable experience. We even had a brew and colouring books for the grandkids. Highly recommended.

L'azienda ha risposto

Valutata 4 stelle su 5

We had a really helpful, cheerful and patient staff member who generally offered support without being pushy. This made a very good impression of your company and a good experience all round.

L'azienda ha risposto

Valutata 5 stelle su 5

We were assisted by Ben, he took time to explain about the product to us and he offered refreshments and many options in the store. The reception we received and customer service was out of this world... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2156 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We ordered our sofa today at the Maskew…

We ordered our sofa today at the Maskew Avenue at Peterborough. We were looked after by Kate. She was very professional, kind and provided us with all information. Thank you for all the help and support.

16 novembre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Great customer service

Great customer service, found what we wanted and we were dealt with promptly and effectively.
Thank you will shop again.

15 novembre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Fameda was lovely and helpful

Fameda was lovely and helpful. Easy to order. Staff can’t be any more helpful they give you space to discuss and look without hovering like other sofa stores I’ve been too. The store itself is peaceful calm and quiet. 100 % recommended

15 novembre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Experienced friendly sales team …

Experienced friendly sales team great knowledge also offering great interior design tips

15 novembre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Famida the sales consultant was very…professional, knowledgeable, helpful and didn’t pressure us at all which was great.

Famida the sales consultant was very professional, helpful and informative. She was friendly and didn’t pressure us at all which was nice to have space and time to discuss

6 novembre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Fabulous customer service by Fam who…

Fabulous customer service by Fam who was friendly, warm and not pushy. Thank you Fam!

9 novembre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Perfect Service

Sai was eager to help us as soon as we stepped in store but equally understood to give us time to explore independently, which is so important when you enter any store. Sai talked us through our order and adapted the conversation to our needs as a family, understanding that we have a 5 year old child and a new born child. Thank you

9 novembre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Peterborough Store - Jamie

Jamie the Sales Advisor was very informative and made the whole process very smooth. Allowed us plenty of time to browse/make a decision and stayed beyong closing time to complete the paperwork.

3 novembre 2025
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Risposta di Sofology - Peterborough

Thank you for sharing your experience :-)

Valutata 5 stelle su 5

Super buying experience

Sales team are very knowledgeable about the product and give relaxed, no pressure sales advice. Looking forward to receiving our new sofas.

2 novembre 2025
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Risposta di Sofology - Peterborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Was destined to buy

I was down there recently and the lady who was helping us was so lovely going through the purchase of a chair, to match the sofa I already have in my lounge . I think it was meant to be as the chair had 50% off a bargain

28 ottobre 2025
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Risposta di Sofology - Peterborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

fantastic service

fantastic service

26 ottobre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 4 stelle su 5

I couldn’t get a fabric sample to take…

I couldn’t get a fabric sample to take home otherwise it was good

29 ottobre 2025
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Risposta di Sofology - Peterborough

Hi Mrs Lunn, thanks for your review. You can order swatches free of charge from our website by going into the range and clicking into the colours! If you have any other questions please do not hesitate to reach out 🙂

Valutata 5 stelle su 5

Helpful and welcoming

Very warm, welcoming show room. Staff were helpful and informative but weren’t pushing a sale at all. James answered all questions we had and more to find the perfect package for our needs

28 ottobre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valutata 5 stelle su 5

The Lady who helped us was great very…

The Lady who helped us was great very knowledgeable and was very thorough. The only thing which was disappointing was delivery charge but everything else absolutely spot on

25 ottobre 2025
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Risposta di Sofology - Peterborough

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

Extremely professional and friendly…

Extremely professional and friendly service.

26 ottobre 2025
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

First house, first sofa!

Had a great sofa shopping experience today in the Peterborough DFS.

Me and my girlfriend have just purchased our first home and today we bought our first sofa (currently sat on deck chairs!).

Sai, was an absolute gem, very helpful and attentive. Cheers!

26 ottobre 2025
Non scritta su invito
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Great experience buying a new sofa!

The sales assistant we dealt with was very helpful and explained the payment options available, the fabric choices and delivery time frame. She made choosing a new sofa very easy. Good range of styles on offer too.

21 ottobre 2025
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Risposta di Sofology - Peterborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

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