Sofology - Orpington Recensioni 

2126
•
TrustScore 5 su 5

4,8

Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB

•

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Valutata 5 stelle su 5

The visit and purchase was made very pleasant by the staff, a Sofalogist named Nicole. It was relaxing looking round. We weren't pressured. then found a bargain and sofa we liked. Made the purchase an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Told the sales rep exactly what we were looking for and she walked us round the store showing us the suites that met our criteria. Had a difficult choice to make with the very first two we looked at b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visited Sofology not very happy with the Insurance Company having taken months to take action over our two settees. Nicole Lippi was extremely helpful and charming - she spent time with us sor... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff were brilliant,gave plenty of informstion about how tp buy a good couch/sofa. Attentive qnd spend quality time wiuh client.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Regno Unito

  • 0344 863 9038

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

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4,8

Tutte le recensioni

(2126)

13.858 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Nicole was excellent

Nicole was excellent, very good customer service

28 settembre 2025
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Risposta di Sofology - Orpington

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5
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Risposta di Sofology - Orpington

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Great service

Nicole helped me today very good service thank you so much

27 settembre 2025
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Risposta di Sofology - Orpington

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

My partner and I visited Sofology in…

My partner and I visited Sofology in Orpington with a rough idea of a sofa we wanted to buy from another business. Shortly after entering we were approached by Hayley (H - apologies for not correct spelling of name) who asked us if we needed any help, we explained we were browsing after deciding on another sofa elsewhere. H said that's absolutely fine feel free to look around and if we need anything to let her know. Then my partner spotted a similar sofa to the prior one we decided on which came with more colour options. Well even though we looked around the decision had been made which my partner announced to H and we then proceeded to look at purchasing the sofa. H explained the buying process and answered all our questions in a very friendly and professional manner and eased us when applying for the finance option as I personally thought my recent changes in address and career would affect my Credit rating which they didn't which left us both feeling that Sofology was definitely the right place to buy our new sofa from.

24 settembre 2025
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Risposta di Sofology - Orpington

Good afternoon, thank you so much for your review. We're pleased to hear you found the team friendly in-store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Chose the cove sofa

Zackyln and Nicole are fantastic and very helpful!

24 settembre 2025
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Risposta di Sofology - Orpington

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 5 stelle su 5

Knowledgeable, efficient young lady

Lovely young lady very efficient, new about her products. Very good experience 👌 thank you

21 settembre 2025
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Risposta di Sofology - Orpington

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Allure Sofa

I had Nicole who helped with my purchase and she was fantastic. Super patient with us while we struggled to pick a colour and was great at finalising all the details so that I could purchase my dream sofa!

21 settembre 2025
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Risposta di Sofology - Orpington

Thank you for sharing your experience at Sofology Orpington. We're delighted that Nicole helped you choose your dream sofa and that her patience made your shopping enjoyable. Your feedback is valuable, and we will pass on your kind words to her. We hope you love your new sofa and look forward to your next visit!

Valutata 5 stelle su 5

Hailey approached us very promptly on…

Hailey approached us very promptly on arriving at the store and helped us by answering a few questions we had having already looked on line. Sofa is due before Christmas. My experience so far has been excellent, and once again....thanks Hailey, you were a star.

21 settembre 2025
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Risposta di Sofology - Orpington

Thank you for your feedback. We're delighted to hear about your positive experience at Sofology Orpington and that Hailey was helpful.

We're pleased your sofa will arrive before Christmas and hope it brings joy to your home. If you have questions or need assistance, please reach out.

Thank you for choosing Sofology. We look forward to serving you again.

Valutata 5 stelle su 5

Staff in sofology Orpington were really…

Staff in sofology Orpington were really friendly and helpful. More importantly didn’t feel pressured and any point and happily allowed to walk away and think about it. Ordered online at home once we’d measured properly.

21 settembre 2025
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Risposta di Sofology - Orpington

Thank you for sharing your experience at Sofology Orpington. We're glad our staff made you feel welcome and that you enjoyed the pressure-free environment while making your decision.

We're pleased you could complete your order online at your convenience. Your satisfaction is our priority, and your feedback is appreciated.

If you have any questions or need assistance in the future, please reach out. We look forward to serving you again.

Valutata 5 stelle su 5

Great choice of sofas and prices

Great choice of sofas and prices. Sales people very helpful. Sofa not arrived yet so can't comment on whether it's worth the money. Awaiting delivery date

14 settembre 2025
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Risposta di Sofology - Orpington

Thank you for choosing Sofology Karen :-)

Valutata 5 stelle su 5

Great service and sales experience

Popped into Sofology on Sunday and met Zackeline who gave and sent us details of the lounge furniture my wife and I both liked there was no sales pressure at all regarding sales just very helpful service. Returned a couple of days later and met Molly who was lovely to she helped with a few questions and completed the order and sale very smoothly. Both Zackeline and Molly were both excellent. Well done to you both.

16 settembre 2025
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Risposta di Sofology - Orpington

Hello, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Excellent! 5* for Zacklyn

First time buying a sofa and we had an amazing experience at Orpington Sofology store! We visited the store twice and on both occasion had excellent customer service, we was approached both times! (Whereas other sofa shops didn’t approach us) After lots of sofa shopping we kept coming back to the Ascot sofa! We love the comfort and style of this sofa and its versatility! Zacklyn couldn’t be more helpful, she made the whole process smooth from start to finish and went above & behind with her customer care & knowledge! As this was our first time buying a sofa we didn’t know what to expect but we was made to feel so comfortable. We are really happy with our purchase and can’t wait for it to be delivered. Massive thankyou again to Zacklyn for her patience with us!

11 settembre 2025
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Risposta di Sofology - Orpington

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Amazing no pressure service throughout

Amazing no pressure service throughout. Emily was superbly patient through our multiple visits and thousands of Q&A and permutations we made her run.

7 settembre 2025
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Risposta di Sofology - Orpington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Excellent friendly service

Excellent friendly service. No hassle to buy.

7 settembre 2025
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Risposta di Sofology - Orpington

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

New sofas

The assistant was really nice and patient and my son and his girlfriend was trying all the sofas out as well so thank you sociology

8 settembre 2025
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Risposta di Sofology - Orpington

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valutata 5 stelle su 5

A relaxed atmosphere

A relaxed atmosphere, calm , helpful, knowledgable, service, no pressure to buy.

4 settembre 2025
Logo di Sofology - Orpington

Risposta di Sofology - Orpington

Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊

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