Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Evie didn’t just help me find a sofa — she completely turned the whole experience around. I went in feeling overwhelmed, unsure of what I even wanted, but she just got it. The way she listened,... Leggi di più
L'azienda ha risposto
What can we say about the lad who served me and my partner he was amazing so friendly so helpful and knowledgeable. Jay what a character you are amazing credit to you he took us through every thing we... Leggi di più
L'azienda ha risposto
We visited all the furniture shops in the retail park (IKEA) Nottingham and found the chairs we wanted here. Friendly and helpful staff, explained the options and on out first visit, suggested we ord... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Regno Unito
4,8
Eccellente
3155 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Amazing service by Danni.
Me and my partner attended the Sofology store in Giltbrook Nottingham and was attended by a lovely lady called Danni and she was absolutely amazing!! We was shown a sofa and we fell in love. The process was so easy and straightforward. Everything was explained very clearly by Danni and we really appreciate her time and effort she delivered to us.
5 dicembre 2025
Risposta di Sofology - Nottingham
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology😊
Great Service
4 dicembre 2025
Risposta di Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
The sales assistant was very helpful…
The sales assistant was very helpful and knowledgeable without being pushy , nice to be acknowledged as soon as we entered the store and helped with our purchase
4 dicembre 2025
Risposta di Sofology - Nottingham
Thank you so much for your review! We're delighted to hear that you're happy with our service and would recommend us. Wishing you a wonderful day 😊
Help and informative
Very helpful and informative.Listened to my requirements and directed me to make the most suitable choice and purchase
3 dicembre 2025
Risposta di Sofology - Nottingham
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Friendly helpful staff who gave you…
Friendly helpful staff who gave you time to look around the store and were not following you around to get a sale.
27 novembre 2025
Risposta di Sofology - Nottingham
Thank you for sharing your experience! We're delighted to hear that you found our team friendly and helpful, and that you felt free to browse the store at your own pace. We always aim to give our customers space to explore without any pressure, so it’s great to know that came across during your visit.
We really appreciate your feedback and hope to welcome you back again soon! 🌟
Danni the lady at Nottingham branch was…
Danni the lady at Nottingham branch was amazing
30 novembre 2025
Risposta di Sofology - Nottingham
Thank you for your feedback Sharon!😊
Risposta di Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Our sales man Matthew was so helpful…
Our sales man Matthew was so helpful even when we had the whole team trying to work out combinations!!
He remembered me when I came back and helped me put through my order thank you
28 novembre 2025
Risposta di Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Matthew. Have a great day 😊
Excellent customer service all…
Excellent customer service all explained by Danni who was professional and helpful though out our visit. Thanks Danni for your help.
24 novembre 2025
Risposta di Sofology - Nottingham
Hi there, thank you for your review. Another great review for Danni, we will make sure to pass this on! Have a nice day.
Risposta di Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Going shopping for a new 3 piece suit
Going shopping for a new 3 piece suit. Not normally top one the to do list.
Jay just made the experience so effortlessly easy.
Talk about know your product!
Very impressive.
Thanks Jay, you deserved the sale.
23 novembre 2025
Risposta di Sofology - Nottingham
Thank you for sharing your experience! We're delighted that Jay made your shopping trip for a new 3-piece suite effortless and enjoyable. His product knowledge clearly made a positive impression.
We appreciate your kind words and 5-star rating. It means a lot that you chose Sofology Nottingham for your furniture needs. If you need further assistance, please reach out.
Phil & Evie were phenomenal members of…
Phil & Evie were phenomenal members of staff. Absolutely top blokes the pair of them. 10/10.
Phil had a classic touch like smooth jazz, Evie had an up beat pitter patter like rain bouncing off one of them water drums.
The sofas are made to order, so I’m not going to be able to plant my peach down on it until nearly Christmas time.
I guess that’s the price you pay for top quality.
God bless you dear reader.
3 novembre 2025
Risposta di Sofology - Nottingham
Thank you for sharing your wonderful feedback! We're thrilled that Phil and Evie made a positive impression during your visit. They are exceptional team members, and your kind words will brighten their day.
We appreciate your understanding about the wait time for your made-to-order sofa. We strive for the highest quality and hope it will be worth the wait.
If you have any questions or need assistance, please reach out. We look forward to welcoming you back to Sofology Nottingham soon.
Amazing service
Amazing service, Evie was great. Talked us through everything really clearly and helped us choose which sofa was best for us. Would definitely recommend
23 novembre 2025
Risposta di Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Amazing experience
Me and my wife spoke to Evie who was absolutely amazing she’s provided a lot of answers and reassurance with our sofa purchase my wife would not buy with anyone else would 100% recommend
23 novembre 2025
Risposta di Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent and professional service from…
Excellent and professional service from Lilli
23 novembre 2025
Risposta di Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Risposta di Sofology - Nottingham
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service very helpful and patient. At Sofology Nottingham, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.
We look forward to welcoming you back to our store in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Dani helped to process our order and go…
Dani helped to process our order and go through everything. No hard sell just options if we wanted extra bits so that was nice
16 novembre 2025
Risposta di Sofology - Nottingham
Hi there, thank you for your review. Another great review for Dani, we will make sure to pass this on! Have a nice day.
The sales person was very attentive and…
The sales person was very attentive and extremely helpful
18 novembre 2025
Risposta di Sofology - Nottingham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great salesman never pressured us which…
Great salesman never pressured us which got him the sale we like to be left alone and not put on the spot , really knowledgeable and answered all our questions professionally
13 novembre 2025
Risposta di Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Delivery times are not met
Delivery times are not met, customer service is useless, updates on delivery are not provided
17 novembre 2025
Non scritta su invito
Risposta di Sofology - Nottingham
Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.
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