Sofology - Nottingham Recensioni 

3215
•
TrustScore 5 su 5

4,8

Giltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Good selection of what we wanted and easy to view and try out. Greeted pleasantly by staff and offer of help when we needed it. Danni helped us sort out neck support and answered all our questions. Sh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Welcomed into store but not pressurised. After time to view we were given guidance on the products available and pricing options .Georgeta was very helpful throughout and made the final ordering proc... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We welcomed the direct and informative assistance from all of your sales staff that we encountered at each visit. When we purchased Georgeta was pleasant, helpful and answered all of our questions wi... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Would have been 5 * if they had thrown in the leather cleaning set. Especially when your spending 4 thousand pounds

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(3215)

16.191 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Would have been 5 * if they had thrown…

Would have been 5 * if they had thrown in the leather cleaning set. Especially when your spending 4 thousand pounds

12 settembre 2026
Logo di Sofology - Nottingham

Risposta di Sofology - Nottingham

Good Afternoon, thank you for your review. Unfortunately we don't give away the optional additionals just to ensure fairness for every customer, but thank you for your feedback - we do appreciate it!

Valutata 5 stelle su 5

Very good staff

Very helpful staff

9 settembre 2026
Logo di Sofology - Nottingham

Risposta di Sofology - Nottingham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Excellent service

Excellent service with friendly and knowledgable staff.

2 settembre 2026
Logo di Sofology - Nottingham

Risposta di Sofology - Nottingham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Great choice of sofas no hard sell

Knowledgeable staff great product choices reasonable prices

8 settembre 2026
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Risposta di Sofology - Nottingham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 1 stelle su 5

Was miss sold as told has built in…

Was miss sold as told has built in speaker when doesn't, took deposit twice when I couldn't afford it twice, waiting 4 weeks for an ex display as they carried on displaying after I purchased, foot of 1 chair was damaged, other chair was wrong material and now been told to wait 6 more weeks for correct one, everytime you want an answer you're told to wait 72 hours for a call back. Failed on purchase for miss information, failed on delivery sending wrong material, failed on customer service assistant constantly told to wait 72 hours.

15 agosto 2026
Logo di Sofology - Nottingham

Risposta di Sofology - Nottingham

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Valutata 5 stelle su 5

Welcomed into store but not…

Welcomed into store but not pressurised. After time to view we were given guidance on the products available and pricing options .Georgeta was very helpful throughout and made the final ordering process clear.

7 settembre 2026
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Risposta di Sofology - Nottingham

Hi there, thank you for your review. Another great review for Georgeta, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Good selection of what we wanted and…

Good selection of what we wanted and easy to view and try out. Greeted pleasantly by staff and offer of help when we needed it. Danni helped us sort out neck support and answered all our questions. She was exceptionally pleasant and helpful. All extras explained and no pressure applied to purchase. Chose what we wanted , good choice of colours . Delivery arranged to suit us. All outstanding. Thank you.

26 agosto 2026
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Risposta di Sofology - Nottingham

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Valutata 5 stelle su 5

The Experience

The sales team were friendly and helpful.
Allowed us time to pick a sofa that was right for us. The store was well presented and you were allowed to explore at your leisure.
The service was great from viewing to ordering.

30 agosto 2026
Logo di Sofology - Nottingham

Risposta di Sofology - Nottingham

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 1 stelle su 5

The shop changed my contracted order

The shop changed my contracted order by reducing the amount of armchairs I had bought.
Which was a breach of contract.

28 agosto 2026
Logo di Sofology - Nottingham

Risposta di Sofology - Nottingham

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Valutata 5 stelle su 5

I wanted to research my purchase and…

I wanted to research my purchase and the sofology website was great. Once I narrowed it down. I went to the Nottingham branch where I given the time and attention to make the right decision for me. I was able to try out the features and feel the material. The payment options were explained well. I left feeling confident I had the right sofa.

15 agosto 2026
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Risposta di Sofology - Nottingham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Really friendly and helpful staff.

Really friendly and helpful staff.
The sofas we bought were exactly what we wanted.

15 agosto 2026
Logo di Sofology - Nottingham

Risposta di Sofology - Nottingham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

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