Sofology - North Shields Recensioni 

3281
•
TrustScore 5 su 5

4,9

Unit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB

•

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Valutata 5 stelle su 5

Mark the salesman was really helpful and knowledgeable. He had a lovely manner and not pushy. I’ve always had the perception that sofology was expensive and never looked inside until recently. It’s a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Karen made choosing a sofa so easy, she give me advice as I was so unsure on what to choose, I always go to scs but I won’t from now on and iv told everyone to come to you because of the choice of so... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The level of knowledge from the assistant was good and she seemed to offer good advice regarding the product we were interested in. However at the point of sale the ‘awkward’ bit if the conversatio... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We returned to purchase 2 raise and recliner chairs like our 2 seater purchased last year to find the choice of chairs had improved and available in the same cloth as ours Not the same style but... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3281)

13.858 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Decent

Very big selection of sofas to choose from and the staff (susie) very welcoming and helpful during the process of choosing a sofa and helping us come to the right choice for us !

16 febbraio 2026
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Risposta di Sofology - North Shields

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Fab customer service

Fab customer service.
Didn’t feel pressured into the sale.
Good choice of sofas & colours.
Our original colour was no longer available but Jo, the sales assistant helped us make another choice which is actually better than our first choice.
Cuppas were good too!

21 febbraio 2026
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Risposta di Sofology - North Shields

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

LIBBU WAS REALLYhelpful and

LIBBU WAS REALLYhelpful and . MADE US FEEL VERY WECOME, tjis was our first timeat sofology it wont be our last .Thank you.

21 febbraio 2026
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Risposta di Sofology - North Shields

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Great service from Mark

Great service from Mark! Thank you!

21 febbraio 2026
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Risposta di Sofology - North Shields

Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Amazing customer service and great quality sofa❤️

Absolutely in love with our new sofas(The Fitzrovia matt velvet wine)♥️ My experience was very positive, lady that was helping me, was very polite and friendly. She even offered us something to drink. Sofas are amazing quality, very sturdy, and look so elegant. It is our second purchase from Sofology and we are really happy😊

7 febbraio 2026
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Risposta di Sofology - North Shields

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valutata 5 stelle su 5

Brilliant from start to finish nothing was a bother

Went in, the young lady was brilliant her name was Libby I think, never pushy just let me look about, customer service was excellent, 2nd sofa I’ve purchased fro you, won’t go anywhere else from now on, told me what I was paying for, couldn’t be more than happy

20 febbraio 2026
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Risposta di Sofology - North Shields

Hi there, thank you for your review. Another great review for Libby, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

5* Service

Great overall experience, dealt with Steph at the Silverlink store, very accommodating. My partner and I had been in multiple times before confirming the perfect set up. Great experience

20 febbraio 2026
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Risposta di Sofology - North Shields

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Very pleasant person and helpful

Very pleasant person and helpful

17 febbraio 2026
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Risposta di Sofology - North Shields

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Exceptional customer service

Exceptional customer service. Really helpful and informative and made the whole process great.

16 febbraio 2026
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Risposta di Sofology - North Shields

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Friendly and professional

The sales person Jo was a very friendly and professional young lady,not pushy at all,We received great service and advice.When we left the store we felt confident in our decision.Would highly recommend Sofology,Also had great service from Karen on the previous day.

16 febbraio 2026
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Risposta di Sofology - North Shields

Thank you for this great review Mr Carr!

Valutata 5 stelle su 5

Great choice!

Great choice and Karen, the sales assistant, was very helpful and attentive.

18 febbraio 2026
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Risposta di Sofology - North Shields

Thank you Deborah!

Valutata 5 stelle su 5

Leanne was fantastic

Bought a sofa for my daughter for her first house and Leanne was the consummate professional all the way through.
Keep up the great work and absolute asset to sofology

18 febbraio 2026
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Risposta di Sofology - North Shields

Thank you for awarding us 5 stars Searle.

Valutata 5 stelle su 5

New Sofas…

Jo was really good in explaining all the information that she had regarding our 3 seater and 2 seater sofa that we ordered ,very good

16 febbraio 2026
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Risposta di Sofology - North Shields

this is a great review William, thank you

Valutata 5 stelle su 5

Relaxed, No Pressure Experience. 5/5

We had a really good experience at Sofology North Shields. We normally hate shopping for big purchases as you get mobbed as soon as you walk through the door, but we felt comfortable browsing without any pressure.

Stephanie was especially helpful throughout. She was friendly, knowledgeable, and took the time to answer our questions clearly. She gave useful advice and helped us feel confident in our choice without being pushy.

Overall, a smooth and straightforward experience. Thanks again to Stephanie for her help, it was much appreciated!

16 dicembre 2025
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Risposta di Sofology - North Shields

Hi, thank you so much for your review. We're pleased that you're happy with the service provided by Stephanie and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Stephanie was very knowledgeable and…

Stephanie was very knowledgeable and full of advice.

16 febbraio 2026
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Risposta di Sofology - North Shields

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Stephanie. Have a great day 😊

Valutata 5 stelle su 5

Sofa purchase

Following an extensive search to find our ideal sofa, we visited Sofology at Silverlink and were expertly assisted by Leanne to help us find what we were looking for. Customer service was excellent and we are delighted to have eventually made our purchase. Many thanks to Leanne for making the experience so great!

11 febbraio 2026
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Risposta di Sofology - North Shields

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

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