Sofology - Kirkcaldy Recensioni 

2585
•
TrustScore 5 su 5

4,9

Unit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service v... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The initial visit to the shop went well, I thought. I decided to take 0%finance so that was submitted. I did as I was instructed and submitted identity verification as soon as I got home. I wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not ment... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2585)

16.191 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience

Very good open spaced layout in the shop we visited. ( Kirkcaldy Fife). Assistant was very helpful and knowledgeable.

16 settembre 2026
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Risposta di Sofology - Kirkcaldy

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Fantastic service in store

Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service very quick to respond & update me on delivery

12 settembre 2026
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Risposta di Sofology - Kirkcaldy

Thank you for choosing us every time Liz

Valutata 5 stelle su 5

Brian was the assistant we spoke to…

Brian was the assistant we spoke to about the sofa we(the wife) wanted,he was very polite,easy to talk to and have a laugh with,told us everything about the sofa and explained everything clearly

13 settembre 2026
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Risposta di Sofology - Kirkcaldy

Hi there, thank you for your review. Another great review for Brian, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

The assistant that helped me and…

The assistant that helped me and showed me different sofa beds and how they open out

11 settembre 2026
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Risposta di Sofology - Kirkcaldy

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Great service!

Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not mentioned it. Looking forward to our new sofa arriving.

11 settembre 2026
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Risposta di Sofology - Kirkcaldy

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Very efficient in terms of the in store…

Very efficient in terms of the in store order service. Unfortunately I cannot remember the lady’s name who served us, but she was very knowledgeable and very helpful.

23 agosto 2026
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Risposta di Sofology - Kirkcaldy

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Daniela has been so helpful ! Date roughly about 6 or 8 weeks ago

Very attentive staff pleasant and truly want to help you patient and most of all knowledgeable about what they are selling made the whole experience pleasant we will be receiving our sofa next week and up until now Daniela there has been great communication

30 agosto 2026
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Risposta di Sofology - Kirkcaldy

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

Experience was great

Experience was great, was in store a couple of times before ordering and staff couldn't have been more helpful! Highly recommend

6 settembre 2026
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Risposta di Sofology - Kirkcaldy

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

Very helpful and patient

Very helpful and patient

5 settembre 2026
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Risposta di Sofology - Kirkcaldy

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Great value and service

Great value and service

3 settembre 2026
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Risposta di Sofology - Kirkcaldy

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Great customer service blair was so…

Great customer service blair was so helpfull and talked everything through was great

31 agosto 2026
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Risposta di Sofology - Kirkcaldy

Hi there, thank you for your review. Another great review for blair, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

The salesperson (Alison) was both…

The salesperson (Alison) was both friendly and knowledgeable. She quickly responded to my questions, and helped me with my purchase. One point of disappointment however was the information that Sofology do not uplift my old sofa when my purchase arrives? A questionaire I completed did indicate this was under review? I am unable to phone the branch. Option 3 states "sorry, application failed", so I couldn't contact Kircaldy branch to answer queries.

29 agosto 2026
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Risposta di Sofology - Kirkcaldy

Thanks so much for your lovely feedback about Alison! 😊 We’re sorry for any disappointment. Unfortunately, we don’t currently offer a service to uplift or dispose of customers’ existing sofas when their new furniture is delivered. We’re also sorry to hear you had difficulty getting through to the Kirkcaldy store. We’ll make sure your feedback is passed on to the relevant team.

Valutata 5 stelle su 5

Environment was first class

Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team that set a good environment and delighted with my purchase and after care options

30 agosto 2026
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Risposta di Sofology - Kirkcaldy

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Had really good service got exactly…

Had really good service got exactly what we saw on line , very helpful staff

23 agosto 2026
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Risposta di Sofology - Kirkcaldy

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Excellent service

Charlie and Shirley guide us in the right direction to make a Good choice Well done to you Both

16 agosto 2026
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Risposta di Sofology - Kirkcaldy

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 5 stelle su 5

Colleague review

Colleague very pleasant. Also she new what material would best suit my needs with having pets.

16 agosto 2026
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Risposta di Sofology - Kirkcaldy

Thank you for choosing Sofology!

Valutata 5 stelle su 5

Excellent experience

From start to finish, Shirley from the Kirkcaldy store was excellent. Very helpful, extremely professional and not pushy in any way. The quality of the suite we chose is excellent.

12 agosto 2026
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Risposta di Sofology - Kirkcaldy

Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.

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