Great customer service. A lot of time and support given to ensure we got our perfect sofa. Staff were very accommodating and took us through every step to ensure we were confident in our purchase.
L'azienda ha risposto
Sede
Cambia sedeUnit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The sales lady was so friendly and professional. Great product knowledge. Helpful but not over bearing. Very quick process and would definitely recommend. Let’s hope no issues with sofa when It arrive... Leggi di più
L'azienda ha risposto
Great staff, great sofas. Clean, well laid out store. A stress free, enjoyable purchasing experience
L'azienda ha risposto
We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, Regno Unito
4,9
Eccellente
1073 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A great choice of different styles
A great choice of different styles, colours and prices. We looked at Sofology first then went to 3 other stores but returned to Sofology as we could not find a better choice anywhere.
23 gennaio 2026
Risposta di Sofology - Inverness
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very helpful assistant who spent time…
Very helpful assistant who spent time explaining how everything worked and ensured that I fully understood the process. Love the sofa I have chosen and can’t wait for it to arrive
21 gennaio 2026
Risposta di Sofology - Inverness
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Julie was very helpful & patient with…
Julie was very helpful & patient with us, also very knowledgeable, we were not planning ordering there & then but we were more than happy to go ahead with Julie’s assistance & advice.
21 gennaio 2026
Risposta di Sofology - Inverness
Hi there, thank you for your review. Another great review for Julie, we will make sure to pass this on! Have a nice day.
Risposta di Sofology - Inverness
Thank you for sharing your experience Mr Macintosh
Great experience in store
Great experience in store. Aaron was very helpful, pleasant and knowledgeable.
18 gennaio 2026
Risposta di Sofology - Inverness
Hi there, thank you for your review. Another great review for Aaron, we will make sure to pass this on! Have a nice day.
The young lady that served me was very…
The young lady that served me was very knowledgeable about the product. Explained all the processes extremely well. Hence 5 stars.
17 gennaio 2026
Risposta di Sofology - Inverness
Thank you for taking the time to give us your feedback. 😊
The store employees were very helpful…
The store employees were very helpful and made our experience very straightforward and easy.
12 gennaio 2026
Risposta di Sofology - Inverness
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great customer service
Great customer service, friendly team. We went in store initially but then had some issues with the order (technical issues online!) which they dealt with perfectly over the phone. Very efficient and professional while maintaining a charismatic attitude.
Thank you!
11 gennaio 2026
Risposta di Sofology - Inverness
Thank you for sharing your experience Mr Buckley.
Staff had excellent knowledge of…
Staff had excellent knowledge of available items and considerate with our decisions.
10 gennaio 2026
Risposta di Sofology - Inverness
Thank you for sharing your experience :-)
Highly recommend!
We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at all, gave us plenty of space to decide, and made thoughtful suggestions that genuinely suited our needs. The whole process felt relaxed and well-informed, and we’re delighted with our sofa. Excellent service from start to finish.
9 gennaio 2026
Risposta di Sofology - Inverness
Thank you for sharing your experience Mr Macdonald! We appreciate you taking the time to leave this review!
Risposta di Sofology - Inverness
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Risposta di Sofology - Inverness
Thank you for sharing Peter :-)
Christine was very helpful and nice.
It was very easy and straight forward. It took only a few minutes and people in the shop were very nice and helpful, especially Christine who looked after us.
6 gennaio 2026
Risposta di Sofology - Inverness
Hi there, thank you for your review. Another great review for Christine, we will make sure to pass this on! Have a nice day.
Risposta di Sofology - Inverness
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Aaron was a fantastic sales assistant…
Aaron was a fantastic sales assistant and I would highly recommend him to anyone looking for a sofa
7 gennaio 2026
Risposta di Sofology - Inverness
Thanks for the recommendation Fiona :-)
There was no pressure to make any…
There was no pressure to make any decision, and the rep was very helpful with information and after service.
3 gennaio 2026
Risposta di Sofology - Inverness
Thanks so much for your 4-star review! ⭐⭐⭐⭐
Risposta di Sofology - Inverness
Thank you for choosing Sofology :-)
Friendly without crowding you and…
Friendly without crowding you and patient while we were chopping and changing our selection to get the end result we wanted, great shop
5 gennaio 2026
Non scritta su invito
Risposta di Sofology - Inverness
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The two girls were great explaining…
The two girls were great explaining everything i needed to know. And love the shop itself
5 gennaio 2026
Risposta di Sofology - Inverness
We are pleased to hear that you love our shop Ashley :-)
Christine was lovely and made the sofa…
Christine was lovely and made the sofa buying experience very pleasant and straight forward.
5 gennaio 2026
Risposta di Sofology - Inverness
Thank you for awarding us 5 stars :-)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.