The young man who helped us charge our order was very helpful. I would have given 5 stars however we weren’t aware there would be delivery charge added.
L'azienda ha risposto
Sede
Cambia sedeUnit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Leggi di più
L'azienda ha risposto
Very helpful young gentleman greeted us on arrival asked if we had been to the store before and as we hadn’t explained that he wasn’t going to hassle us while we looked but was available to help if we... Leggi di più
L'azienda ha risposto
An exceptional place located in Farnborough right next to the Village Hotel. This is what dreams are made of, let's start with the staff who are very pleasent they let you know they are there,... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Regno Unito
4,8
Eccellente
2932 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Barry in the Farmborough store
Barry in the Farmborough store, was very helpful and answered all our questions clearly. He made buying my new sofa and real pleasure
28 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you for your review. Another great review for Barry, we will make sure to pass this on! Have a nice day.
From start to finish
From start to finish, the experience has been excellent. Candace from the showroom team was knowledgeable, friendly, and genuinely helpful without being pushy, making it easy to choose the right style and fabric for our home.
26 novembre 2025
Risposta di Sofology - Farnborough
Hello Warren, thank you for leaving a review about your 5 star experience with Candace and the team at Farnborough! 😊
So far it’s been a great experience
So far it’s been a great experience - Barry in the Farnborough store was very helpful in getting my order sorted. We haven’t got the sofa yet but hopefully we will have a smooth transaction then too
24 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you for your review. Another great review for Barry, we will make sure to pass this on! Have a nice day.
Stay clear, spend money with a good company
Spent over £4000 on a new sofa and within 5 months one of the head rest mechanism broke and also leather on same head rest looks almost worn, been told it’s wear and tear, must be the oils from our heads or medication we’re on the caused the leather to go like that???, absolute joke, leather should never wear that quickly, will not be buying from Sofology again,
29 agosto 2025
Non scritta su invito
Risposta di Sofology - Farnborough
Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards
Risposta di Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Good service
Can’t remember the chap’s name but easy to deal with friendly and very helpful. Nothing was a problem. Very happy with the service.
17 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Exceptional customer care and support. The sales/customer consultant was very…
The sales/customer consultant was very courteous and helpful.
15 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very friendly especially charlie made…
Very friendly especially charlie made several visits trying to make my mind up product knowledge nit too pushy is a big one
18 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Risposta di Sofology - Farnborough
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Risposta di Sofology - Farnborough
Hello, thank you so much for your review. We are so happy to hear this!
Risposta di Sofology - Farnborough
Hello, thank you so much for your review. We are so happy to hear this!
Very friendly staff member
Very friendly staff member. Explained everything. The sofas sold themselves. Very easy process.
16 novembre 2025
Risposta di Sofology - Farnborough
Hello, thank you so much for your review.
Great personal service and advice from…
Great personal service and advice from a lovely lady Candice
15 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The staff were very helpful and not…
The staff were very helpful and not pushy. There was a wide range of sofas to look at,
9 novembre 2025
Risposta di Sofology - Farnborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very helpful and knowledgeable about my…
Very helpful and knowledgeable about my choice of lounge suite.
9 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very friendly & helpful service…
Very friendly & helpful service received today in your Farnborough store. Highly recommend.
10 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Outstanding customer service in store.
As soon as we walked in the store we were greeted by Gary, he was very warm and welcoming and asked if we needed help, we explained what we wanted and had to walk to the other side of the shop, poor Gary had a boot on so had clearly hurt himself but he was happy to show us around, I managed to find the exact sofa on a screenshot I had taken, that particular sofa was upstairs.. poor Gary still walked upstairs to show us with a smile on his face..then back downstairs to get a computer and back up again! He was brilliant. We did go away and have a think but came back probably 20minutes later to make a purchase, sorry if I get the name wrong I believe it was Candice that ran us though all of the options and warranty, optional extras and so on, she was great at explaining everything in detail and we walked away extremely happy. Overall a great experience shopping with sofology
7 novembre 2025
Risposta di Sofology - Farnborough
Thank you for sharing your experience at Sofology Farnborough. We're glad Gary and Candice assisted you well during your visit. It's great to hear that Gary's dedication and Candice's helpfulness made a positive impact.
Your kind words and perfect rating mean a lot to us, and we're pleased you left happy with your purchase. We strive for exceptional service, and your feedback reflects our team's efforts.
We look forward to welcoming you back to Sofology Farnborough. If you have any questions or need assistance, please reach out.
Found a great deal on a sofa…
Found a great deal on a clearance sofa and they still offered 0% finance which I didn’t expect.
9 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review!😊
Great choice
8 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great service and great prices!
Very helpful service from Evan. Explained everything patiently.
8 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.