We had great customer service from the Farnborough team and we are SO happy with our new sofa. Delivery was so smooth - the team was very helpful. The sofa fits so well in the space and is SO stylish... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Leggi di più
L'azienda ha risposto
The young man who helped us charge our order was very helpful. I would have given 5 stars however we weren’t aware there would be delivery charge added.
L'azienda ha risposto
Very helpful young gentleman greeted us on arrival asked if we had been to the store before and as we hadn’t explained that he wasn’t going to hassle us while we looked but was available to help if we... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Regno Unito
4,8
Eccellente
2935 recensioni
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Found a great deal on a sofa…
Found a great deal on a clearance sofa and they still offered 0% finance which I didn’t expect.
9 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review!😊
Great choice
8 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great service and great prices!
Very helpful service from Evan. Explained everything patiently.
8 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Risposta di Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Evan, Farnborough
Evan was friendly and helpful at the Farnborough store today. He made sure to give us all the information we needed and our shopping experiance was smooth and stress free.
8 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you for your review. Another great review for Evan, we will make sure to pass this on! Have a nice day.
very nice helpful Staff
6 novembre 2025
Risposta di Sofology - Farnborough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Barry was outstanding
Barry was outstanding. not pushy very helpful. good laugh everything a sales man should be. all the other staff also helpful.
19 ottobre 2025
Risposta di Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Gary would deserve 10 stars…
Gary would deserve 10 stars unbelievable performance he has and the most helpful person have ever had
4 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you for your review. Another great review for Gary, we will make sure to pass this on! Have a nice day.
Evan was extremely knowledgeable and…
Evan was extremely knowledgeable and answered all our questions. He made sure that we would get the sofa’s ordered as soon as possible
3 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Evan. Have a great day 😊
Ordering a sofa.....at last!
We have spent a lot of time in the last few months trying to come to a decision about a new sofa. For each of our visits we were made to feel welcome, the staff were always helpful and friendly and there was no such thing as 'too many questions'.
Finally, in our latest visit we found the sofa that we wanted... We were helped by Barry, who was a pleasure to deal with. He helped answer more questions and then walked us through delivery & after care. A big thank you to Barry and all the staff that helped us over the last 6 months!
2 novembre 2025
Risposta di Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by the Sofologists in store! Have a great day 😊
Very helpful young gentleman greeted us…
Very helpful young gentleman greeted us on arrival asked if we had been to the store before and as we hadn’t explained that he wasn’t going to hassle us while we looked but was available to help if we needed him. We had one question which he answered efficiently and as we found exactly what we wanted then concluded the sale very quickly with us. Thank you, sorry didn’t get the name he was also really smiley and pleasant.
3 novembre 2025
Risposta di Sofology - Farnborough
Thank you for sharing your experience :-)
Risposta di Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Barry was a very good host
Barry was a very good host, knew everything we wanted and did qa great job.
2 novembre 2025
Risposta di Sofology - Farnborough
Thank you for your wonderful feedback! We're thrilled that Barry provided you with an excellent experience and met your needs effectively. Your kind words and perfect rating motivate our team to continue delivering exceptional service.
If you need further assistance or have more feedback, please reach out. We look forward to welcoming you back to Sofology Farnborough!
Very friendly sales staff that looks…
Very friendly sales staff that looks after their customers
2 novembre 2025
Risposta di Sofology - Farnborough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great experience sales advisor was very…
Great experience sales advisor was very helpful and lovely
1 novembre 2025
Risposta di Sofology - Farnborough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology lost part of my order which…
Sofology lost part of my order which has been fully paid for and whenever I ring up they say you need to wait 72 hours for an internal investigation to where it is but then nobody gets back to you. Still missing and terrible customer service.
19 ottobre 2025
Risposta di Sofology - Farnborough
Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to help.
Candies was very helpful but not pushy
Candies was very helpful but not pushy. We really appreciated her expertise.
28 ottobre 2025
Risposta di Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review!😊
Risposta di Sofology - Farnborough
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Barry was incredible- very impressive…
Barry was incredible- very impressive service!
25 ottobre 2025
Risposta di Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Risposta di Sofology - Farnborough
Thank you for sharing your experience! We're glad Barry helped make your sofa purchase easy. Your feedback is valuable, and we're pleased you had a positive experience at Sofology Farnborough. If you have any questions or need assistance, feel free to reach out. Enjoy your new sofa!
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