Sofology - Enfield Recensioni 2.838

Absolutely disgusted with the service we have been provided by @sofology. Delay without an explanation and then delivered with tears, faults and structural damage. Unable to look at until the 5th January. So spent over £3K to sit on a damaged sofa at Christmas.

The sales person Diana was very helpful explaining the choices we have so we could make an inform choice when deciding on our purchase.

Good service, excellent staff they take time to talk and explain everything to customers

Diana was very professional and patient in helping us find the perfect sofa.

Im very happy to purchase a sofa from your shop.
It is so nice comfortable,will qdvice family and friends to shop at sofa land.

Imi was a fantastic adviser. She was polite and patient.
Furthermore, she was very attentive to all my queries and was able to give me an honest opinion on the product that I am currently purchasing.
Great service overall for the all team.

Great customer service from Adam, who took his time to inform us of everything about the sofa and the protection coverage.

He was helpful, patient also and had a great sense of humour.

Tom consistently demonstrated exceptional sales skills, combining deep product knowledge with a genuine ability to understand customer needs.

Having been greeted at the door as we entered the premises, we were then guided through the various permutations of sofas and informed of the different features available and whether or not individual sofas were suitable for our intended circumstances. We found this invaluable in making our decision and gave us great confidence. Well done.

Diana assisted me to find a settee of choice within my price range. I was very pleased with the service and purchase.

Very friendly service

thank you for helping

I was very happy with the way your sales man treated me. He listened to what I wanted due to my back problems and my pet scratching on the furniture so he directed me to a sofa that met my requirements

Very helpful lovely staff

It was great to be able to browse the store without constant monitoring. We felt relaxed and able to make a decision when we were ready.

Adam was extremely helpful and welcoming. He showed great patience throughout and made the whole experience smooth and comfortable. A truly great employee thank you, Adam, for your excellent service!

Very pleasant young lady take our order she was helpful and efficient

I have purchased a four seat and a two seat sofa, after two months wait, they attempted two failed deliveries as the four seats sofa does not fit in the lift or stairs, however as a customer I liked the sofa and bought it, but the sales Pearson did not mentioned anything about the four seats sofa that it will comes in one massive peace? Even though I did give them my address that I live in a flat? Sofology sales manger Adam and their customer service Brat neither of those took any responsibility instead suggested to send the four seats sofa to be split which means I need to pay even more money upfront, otherwise they will not process my order and it will take up to 13 more weeks to arrive.

Very nice staff was helpful answered all the questions I had to ask. Would definitely recommend to friends and family.