Sofology - Coventry Recensioni 

2031
•
TrustScore 5 su 5

4,9

Alvis Retail Park, Holyhead Road, CV5 8BW Coventry, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Lisa was absolutely amazing with her knowledge about all the sofas on our visit .. such a credit to the company.. will definitely recommend her to friends and family going forward in Coventry Holyhead... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff were excellent and understood what we wanted in furniture. After choosing a light coloured sofa when I got home I realised it was completely wrong. I rang next day to ask if I could change... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a great experience when ordering our new sofas. Corey was professional and friendly and answered all of our questions. He gave advice where helpful without being pushy or going for the "hard sell... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The overall experience received from the lady who greeted us at the door, from her knowledge about the products to her very caring nature was just over and above what I would normally expect Definit... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Alvis Retail Park, Holyhead Road, CV5 8BW, Coventry, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2031)

13.841 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

All good.

A good range.
A quality product.
A good service.
And professional staff.

16 gennaio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valutata 5 stelle su 5

After entering the store we found our…

After entering the store we found our sofa straight away and the lady who helped us was very accommodating she explained everything to us about the material the filling of the seat cushions the protection we could take on the sofa if we wished even down to the feet on the sofa. Atmosphere was just right in the shop. Will definitely visit again.

10 gennaio 2026
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Risposta di Sofology - Coventry

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Great Help and assistance

Help and assistance provided by Wendy was invaluable. She gave us lots of information we'd not heard before which helped us in deciding our best option. There was no hard sell just a knowledgeable saleswoman telling us lots we benefitted in knowing. Would not hesitate to recommend her service and expertise.

13 gennaio 2026
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Risposta di Sofology - Coventry

We are so happy to hear that you would recommend us :-)

Valutata 5 stelle su 5

Very helpful with information and…

Very helpful with information and advice.
Mariola was very friendly and professional

12 gennaio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

A great experience because of Ashley

A great experience because of Ashley. He is personable, knowledgeable and enthusiastic. A pleasure to deal with

9 gennaio 2026
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Risposta di Sofology - Coventry

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Ashley. Have a great day 😊

Valutata 5 stelle su 5

I found the assistant friendly and…

I found the assistant friendly and obliging..I didn't feel under any pressure to make a quick decision if I had left the store to think about my choice for longer it was ok.

6 gennaio 2026
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Risposta di Sofology - Coventry

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

COREY Just really good service from Corey in…

Just really good service from Corey in Coventry. Very knowledgeable and answered all our questions. Just can’t wait for our furniture

3 gennaio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Corey. Have a great day 😊

Valutata 5 stelle su 5

Excellent customer service with no…

Excellent customer service with no pushy sales person. Even let me move furniture about the shop floor

1 gennaio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Lovely sofas & the quality

Lovely sofas & the quality
Freinds & family have sofology
Sofas
Great customer service to
So ime told

3 gennaio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

What a fantastic review, thank you so much for taking the time to write this 😊

Valutata 5 stelle su 5

Great service

Great service and help in store

3 gennaio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 1 stelle su 5

I ordered a sofa and the deposit was…

I ordered a sofa and the deposit was taken immediately from my account. I then had to chase up any form of confirmation in writing for my order, from Sofology. I then called the customer phone number and was told the order had gone through and my sofa would be delivered in 5 1/2 months time!!!!! I was told in store it would be up to 8 weeks for delivery! I am now awaiting a call back to confirm what the date actually will be - not ok!

30 dicembre 2025
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Hi Mrs Phillips, we are sorry to hear that you are unhappy. Please send an email to social.media.complaints@sofology.co.uk and we will take a look at your order.

Valutata 5 stelle su 5

Great staff, great product, top marks.

Everyone that I dealt with was fantastic, really appreciated the time you gave me and the advice. Everyone I cam into contact with was very kind and great to deal with. Thank you all.

2 gennaio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊

Valutata 5 stelle su 5

Tom was very attentive and listened to…

Tom was very attentive and listened to what we wanted. He went through all the details and paperwork efficiently. We will definitely be recommending yourselves.

31 dicembre 2025
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊

Valutata 5 stelle su 5

Marisol was fantastic…

Marisol was fantastic so thorough with the sale of our sofa we went back to her twice and impressed both times she made it so quick and easy and we can’t wait for our sofa to arrive

30 dicembre 2025
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

Valutata 5 stelle su 5

Buying a sofa from Sofology was made so…

Buying a sofa from Sofology was made so easy with the exceptional customer service from Ashley Croft. He answered all my questions, very professional throughout, Ashley made me feel comfortable, offering refreshments, friendly and very approachable. He is an asset to the company, outstanding customer service and knowledge. I would definitely recommend Sofology and Ashley for excellent customer service.

26 dicembre 2025
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Valutata 5 stelle su 5

Great experience with Sofology

Great experience at Sofology. Member of staff was clear with answering my questions about the sofas I wanted to buy.
The process of ordering was easy and quick.
Now to wait 10-11 weeks for my order to arrive.

22 dicembre 2025
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

No hard sell.

7 dicembre 2025
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

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