Sofology - Chester Recensioni 

3518
•
TrustScore 5 su 5

4,8

Greyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB

•

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Valutata 5 stelle su 5

We had two visits to the store. Pete was fantastic on both occasions and helped us find the perfect furniture. Even the manager looked after us and took time out to make drinks. She was also brilliant... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went in having no idea what we wanted, but through the help of a lovely lady we managed to secure the perfect sofa, everyone was friendly and welcoming but not at all pushy or invasive! Couldn’t recom... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

No sales pitch. Very relaxed atmosphere. Lovely sofas and chairs. The member of staff who dealt with us was fantastic.

L'azienda ha risposto

Valutata 5 stelle su 5

Outstanding as always! This was my 4th purchase from the store! The service I received was outstanding. Luan gave a friendly & genuine welcome. I was feeling a little overwhelmed with how many choi... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(3518)

13.858 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We had a very good experience buying…

We had a very good experience buying our new sofa in Chester. John was brilliant, took us through every stage and made sure we were happy before buying! John definitely made a difference with our buying experience!

8 marzo 2026
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Risposta di Sofology - Chester

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by John. Have a great day 😊

Valutata 5 stelle su 5

Julie was very helpful and informative

Julie was very helpful and informative. Made the purchase quick and simple. This is my 4th sofa bought from the store in a short space of time to furnish my new home and that is because every member of staff has been helpful without being pushy and seem to really know the products and the delivery procedures well. I don’t think I will ever go anywhere else to be honest it’s a pleasure to shop there.

8 marzo 2026
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Risposta di Sofology - Chester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Excellent

Excellent, dealt with Julia in Chester retail park. She was so helpful and made the whole thing an enjoyable experience cant wait for the delivery

8 marzo 2026
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Risposta di Sofology - Chester

Hi there, thank you for your review. Another great review for Julia, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

We were advised by John

We were advised by John. He was helpful without being over powering, which made such a difference to the experience. We don’t feel pounced on as soon as we entered the store. John was pleasant in manner, and this made such a difference, he was amazing.

8 marzo 2026
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Risposta di Sofology - Chester

Hi, thank you so much for your review. We're pleased that you're happy with the service provided by John and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Julia and Daniel were both extremely…

Julia and Daniel were both extremely helpful. They understood my needs and my wishes and offered helpful advice to aid my decision The ordering process was fully explained and at no time did I feel pressured. I would highly recommend sofology

6 marzo 2026
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Risposta di Sofology - Chester

Thank you so much for your recommendation.

Valutata 5 stelle su 5

We have been back to the store 3 times…

We have been back to the store 3 times in Chester and each time John has taken time with us.
John was patient and guided us to what sizes we gave him to which settee we could have
100% professional
Thanks John your tops

28 febbraio 2026
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Risposta di Sofology - Chester

Thank you for this amazing review Joanne :-)

Valutata 5 stelle su 5

We had a fantastic experience

We had a fantastic experience at Sofology in Chester, all thanks to Julia! From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. She took the time to really understand what we were looking for in a sofa and guided us through the options without any pressure.

Julia made the whole process smooth and enjoyable, answering all our questions and helping us choose the perfect sofa for our home. Her professionalism and attention to detail were outstanding, and we genuinely felt she cared about making sure we were happy with our choice.

If you’re visiting Sofology in Chester, we highly recommend asking for Julia, she’s a real credit to the team!

28 febbraio 2026
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Risposta di Sofology - Chester

What an amazing review. Thank you so much for taking the time to share Mr Meadows!

Valutata 5 stelle su 5

Great

Really great experience buying from Sofology. It's a good size store with plenty of sofas to try. Nic was incredibly helpful and explained everything thoroughly. A very efficient process.

22 febbraio 2026
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Risposta di Sofology - Chester

Thank you Georgie

Valutata 5 stelle su 5

Purchasing experience

John, the salesman, met us when we entered the shop. was friendly and around if we needed assistance. Once we had chosen the sofa we wanted he made us a drink then explained all the Ts & Cs and various add on options without the hard sell, which was appreciated.

27 febbraio 2026
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Risposta di Sofology - Chester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valutata 5 stelle su 5

Excellent product just what we wanted,

Excellent product just what we wanted,
All explained by Nic no pushy sales great service

27 febbraio 2026
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Risposta di Sofology - Chester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valutata 5 stelle su 5

Friendly,polite,helpful

Friendly,polite,helpful
Really happy with our new furniture

27 febbraio 2026
Logo di Sofology - Chester

Risposta di Sofology - Chester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valutata 5 stelle su 5

Hassle free shopping

We were approached when we first went in the store by Julia then we were left alone to browse, no pressure selling but we knew to ask if we needed more info, the first time we went we didn't know for sure which to buy so we found Julia and she gave loads of info, but didn't come across as wanting a sale, more on a going shopping with a friend kinda vibe, we returned two days later and made our purchase, fortunately for us she was working so she talked us through all the options, again no pressure. We went to other outlets and the pressure made us want to leave as soon as we walked in, the quality of the stock is also really good, if you want hassle free shopping this is the place, I'd definitely recommend.

25 febbraio 2026
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Risposta di Sofology - Chester

Thank you for taking the time to write this amazing review Mrs Bradshaw :-)

Valutata 5 stelle su 5

Very helpful

Very helpful, all staff were really pleasant and friendly Not pushy at all .
Very informative.
John who served us and helped with the purchase was extremely friendly and professional . Highly recommend.

22 febbraio 2026
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Risposta di Sofology - Chester

Thank you for your recommendation Karen.

Valutata 5 stelle su 5

John was great

John was great. Very knowledgeable and not pushy at all.

22 febbraio 2026
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Risposta di Sofology - Chester

Thank you for choosing Sofology Mr Williams

Valutata 5 stelle su 5

We came in with an idea of what we…

We came in with an idea of what we wanted. Kristen was more than happy to help us with looking. She showed us a few different sofas. Very helpful

2 gennaio 2026
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Risposta di Sofology - Chester

Thank you for awarding us 5 stars Mr Williams!

Valutata 5 stelle su 5

Very helpful staff and not pushy at…

Very helpful staff and not pushy at all.Highly recommend buying from Chester Sofology!

20 febbraio 2026
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Risposta di Sofology - Chester

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

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