Sofology - Chester Recensioni 3.444

TrustScore 5 su 5

4,9

Greyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Chester branch. Nic (Nicola) sold us 2 sofas today. We spent nearly 3k, more than intended, but delighted with our purchase. Nic was generous with her time, extremely knowledgeable and helpful and m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lovely staff. Very knowledgeable and friendly. Nice big shop with plenty of room between displays. Welcoming atmosphere. Great prices. Interest free credit is nice option!

L'azienda ha risposto

Valutata 5 stelle su 5

I just wanted to share how happy my boyfriend and I are after being helped by Nic while choosing our first sofa. She was absolutely amazing from start to finish — so friendly, patient, and genuinely i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We ordered our sofas after three separate visits to Sofology. Each time staff were courteous, helpful and didn't give us the hard sell approach, which we appreciated. They asked if we needed help and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

3444 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Pleasant Staff

Assistant was very pleasant and offered help when we needed it. We dislike being followed around the store by over eager salespersons so we found it enjoyable to walk around the store in peace.

8 marzo 2026
Logo di Sofology - Chester

Risposta di Sofology - Chester

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

Staff were very helpful told them what…

Staff were very helpful told them what we wanted and found the sofa we loved ordered the one pointed too

12 marzo 2026
Logo di Sofology - Chester

Risposta di Sofology - Chester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Went to the Chester store and was…

Went to the Chester store and was greeted by John who was very helpful, very knowledgeable and friendly, talked through and explained everything and helped us come to our decision. Great experience. Looking forward to our new sofa.

10 marzo 2026
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Risposta di Sofology - Chester

Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Overall a lovely experience

Overall a lovely experience, nice relaxed atmosphere, time to walk around the store with no hard sell.
Julia was amazing, she was so helpful very knowledgeable, informative and also very easy to talk to. The suite I have chosen is exactly what I was looking for.
Thank you Sofology

9 marzo 2026
Logo di Sofology - Chester

Risposta di Sofology - Chester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Great service

Great service. Really knowledgeable agents in Chester store.

6 marzo 2026
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Risposta di Sofology - Chester

Thank you for sharing Rachel!

Valutata 5 stelle su 5

We had a very good experience buying…

We had a very good experience buying our new sofa in Chester. John was brilliant, took us through every stage and made sure we were happy before buying! John definitely made a difference with our buying experience!

8 marzo 2026
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Risposta di Sofology - Chester

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by John. Have a great day 😊

Valutata 5 stelle su 5

Julie was very helpful and informative

Julie was very helpful and informative. Made the purchase quick and simple. This is my 4th sofa bought from the store in a short space of time to furnish my new home and that is because every member of staff has been helpful without being pushy and seem to really know the products and the delivery procedures well. I don’t think I will ever go anywhere else to be honest it’s a pleasure to shop there.

8 marzo 2026
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Risposta di Sofology - Chester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Excellent

Excellent, dealt with Julia in Chester retail park. She was so helpful and made the whole thing an enjoyable experience cant wait for the delivery

8 marzo 2026
Logo di Sofology - Chester

Risposta di Sofology - Chester

Hi there, thank you for your review. Another great review for Julia, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

We were advised by John

We were advised by John. He was helpful without being over powering, which made such a difference to the experience. We don’t feel pounced on as soon as we entered the store. John was pleasant in manner, and this made such a difference, he was amazing.

8 marzo 2026
Logo di Sofology - Chester

Risposta di Sofology - Chester

Hi, thank you so much for your review. We're pleased that you're happy with the service provided by John and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Julia and Daniel were both extremely…

Julia and Daniel were both extremely helpful. They understood my needs and my wishes and offered helpful advice to aid my decision The ordering process was fully explained and at no time did I feel pressured. I would highly recommend sofology

6 marzo 2026
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Risposta di Sofology - Chester

Thank you so much for your recommendation.

Valutata 5 stelle su 5

We have been back to the store 3 times…

We have been back to the store 3 times in Chester and each time John has taken time with us.
John was patient and guided us to what sizes we gave him to which settee we could have
100% professional
Thanks John your tops

28 febbraio 2026
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Risposta di Sofology - Chester

Thank you for this amazing review Joanne :-)

Valutata 5 stelle su 5

We had a fantastic experience

We had a fantastic experience at Sofology in Chester, all thanks to Julia! From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. She took the time to really understand what we were looking for in a sofa and guided us through the options without any pressure.

Julia made the whole process smooth and enjoyable, answering all our questions and helping us choose the perfect sofa for our home. Her professionalism and attention to detail were outstanding, and we genuinely felt she cared about making sure we were happy with our choice.

If you’re visiting Sofology in Chester, we highly recommend asking for Julia, she’s a real credit to the team!

28 febbraio 2026
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Risposta di Sofology - Chester

What an amazing review. Thank you so much for taking the time to share Mr Meadows!

Valutata 5 stelle su 5

Great

Really great experience buying from Sofology. It's a good size store with plenty of sofas to try. Nic was incredibly helpful and explained everything thoroughly. A very efficient process.

22 febbraio 2026
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Risposta di Sofology - Chester

Thank you Georgie

Valutata 5 stelle su 5

Purchasing experience

John, the salesman, met us when we entered the shop. was friendly and around if we needed assistance. Once we had chosen the sofa we wanted he made us a drink then explained all the Ts & Cs and various add on options without the hard sell, which was appreciated.

27 febbraio 2026
Logo di Sofology - Chester

Risposta di Sofology - Chester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valutata 5 stelle su 5

Excellent product just what we wanted,

Excellent product just what we wanted,
All explained by Nic no pushy sales great service

27 febbraio 2026
Logo di Sofology - Chester

Risposta di Sofology - Chester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valutata 5 stelle su 5

Friendly,polite,helpful

Friendly,polite,helpful
Really happy with our new furniture

27 febbraio 2026
Logo di Sofology - Chester

Risposta di Sofology - Chester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

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