Sofology - Cheltenham Recensioni 1.679

TrustScore 5 su 5

4,9

Unit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had great service in store and our sofas were delivered 10 days earlier than predicted. Great service and quality product

L'azienda ha risposto

Valutata 5 stelle su 5

Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

1679 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very satisfied customer.

Our sofologist was very helpful, polite and informative. There was a wide range and styles of sofas. We left feeling very happy with our purchase and can't wait for our new sofa to be delivered just before Christmas.

1 novembre 2025
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Helpful and informative.

Swift, helpful and informative. Thanks for the lovely cup of tea.

10 novembre 2025
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Great purchase and service provide.

Very happy with the sofa we have ordered and service provided in store at Cheltenham. Liam was very helpful and gave us all of the information needed, which made our experience even better.

9 novembre 2025
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Risposta di Sofology - Cheltenham

Hi there, thank you for taking the time to leave a 5-star review!😊

Valutata 5 stelle su 5

Very helpful sales staff

Very helpful sales staff

9 novembre 2025
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Great service from Cheltenham store…

Great service from the Cheltenham store as Dawn was fantastic. She was really friendly and great at helping us whittle down the choices till we had the prefect sofa for us. The store was well laid out and some gorgous sofas to choose from.

3 novembre 2025
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Risposta di Sofology - Cheltenham

Hi there, thank you for your review. Another great review for Dawn, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Helpful

Very helpful clear and concise, professional and welcoming

5 novembre 2025
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Risposta di Sofology - Cheltenham

Thank you for sharing your experience!

Valutata 5 stelle su 5

Lola was very helpful & knowledgeable…

Lola was very helpful & knowledgeable of the products, a good sales person without putting pressure on

1 novembre 2025
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Risposta di Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Lola. Have a great day 😊

Valutata 5 stelle su 5

Helpful & informative

Helpful & informative. No pressure & no hard selling which was lovely and relaxing.

4 novembre 2025
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Risposta di Sofology - Cheltenham

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valutata 5 stelle su 5

Very helpful and pleasant salesman

Very helpful and pleasant salesman.
Waiting to hear when delivery will be so can’t comment on that yet.

29 ottobre 2025
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Risposta di Sofology - Cheltenham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Very attentive

Very attentive, knowledgeable staff. We were made welcome and comfortable

29 ottobre 2025
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Scott our sales representative was…

Scott our sales representative was brilliant from start to finish extremely helpful and very patient with my choices and lots of questions. The quality of the furniture and cost is excellent! Overall very good experience can’t wait for my new furniture thanks Scott from the Cheltenham store!

31 ottobre 2025
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Risposta di Sofology - Cheltenham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Had a wonderful experience

Had a wonderful experience at sofology in Cheltenham!

Dawn and Liam were absolutely amazing in helping me make my decision!

Dawn was great at taking the time to explain all the different fillings that are in the sofas. She also gave me excellent professional advice as well as personal advice on which colour looked best!
Didn’t feel pressured into ordering anything, very relaxed environment!

Would definitely go back for whenever we may need a new sofa or chair!

31 ottobre 2025
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Risposta di Sofology - Cheltenham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Great Shopping experience

Great store with lots of settees on display. Brilliant to be able to try them out for comfort. Toby was very helpful showing us our different options and explaining everything

22 ottobre 2025
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Risposta di Sofology - Cheltenham

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

Great customer care

Liam was knowledgeable and helpful. He helped me choose furniture that fitted the space available in my lounge and the most comfortable cushion option. He also made me a nice cup of tea and gave good aftercare advice for the seating purchased

27 ottobre 2025
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Risposta di Sofology - Cheltenham

What an amazing review, thank you so much for taking the time to write this 😊

Valutata 5 stelle su 5

Straight-forward booking

The order process was straight-forward and opted to pay a deposit with balance-on-delivery. Staff were helpful, informative without being too pushy.

26 ottobre 2025
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Risposta di Sofology - Cheltenham

What an amazing review, thank you so much for taking the time to write this 😊

Valutata 5 stelle su 5

Pleasant Staff did not pressure us but…

Pleasant Staff did not pressure us but were there to answer any questions and supply sound advice and information during the ordering process.

23 ottobre 2025
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Helpful …

The young lady who saw us was helpful and most of all no pushy.

25 ottobre 2025
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thank you for taking the time to leave a 5-star review!😊

Valutata 5 stelle su 5

Cheltenham Store friendly staff

Just ordered a sofa from the Cheltenham store with Liam and the process was quick and easy - even the finance agreement. Much credit to Lola who helped us choose the actual sofa over 2 separate visits. Not pushy at all, she knew the products, was patient as we dithered, and had a pleasant and easy nature. In fact we had a laugh!

21 ottobre 2025
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Risposta di Sofology - Cheltenham

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.

Valutata 5 stelle su 5

The service was outstanding

The service was outstanding, and Dawn was really patient and attentive while helping us choose our furniture, design, and fabric! The services were absolutely excellent, and I would definitely recommend them.

20 ottobre 2025
Logo di Sofology - Cheltenham

Risposta di Sofology - Cheltenham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

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