Sofology - Carlisle Recensioni 149

Callum the sales person was great, explained everything in detail, he is a credit to the store

Lovely bunch of guys in the shop. Made to feel welcome from start to finish with no pressure at all.

My first time being in the shop and placing an order, unsure of when house/keys would be ready the young lad was able to figure it out and work around that to give me that bit of extra time.

The guys are friendly and helpful and they are not pushy like in a lot of places

Walking in very clean and tidy. sales man asked what we were looking for and told us if we need help just ask, which was nice as we were in dfs and the sales man was constantly behind us.
The sales man was very detailed in what we were buying answered all our question even offered us a drink
Great experience

Dean the sales advisor was so helpful. Highly recommend the store and staff. We made our purchase and then amended it the day after a change of mind regarding colour, no problem at all 😁

Great experience, staff member was very knowledgeable and it was very easy to order

After initial good service upon receiving the sofa I had complained within 10 days of sagging to one of the seats. Since then I continue to battle against Sofology to get a positive outcome. I am now dealing with a third person at their customer service centre. Have been really disappointed with the quality of the sofa and the poor response from the company.

Great customer service
Harrison very attentive to our needs

good selection of sofas but prefer to choose without being followed by sales staff.

Staff were so helpful when I purchased my sofa and chair. They were so knowledgable and explained everything to me.

Harrison was very knowledgable and helped us with all our queries without being pushy. We’d recommend sofology.

We popped into Carlisle 'looking' for a reclining chair for my Uncle who is 90 and lives down South so 'delivery' was a main concern - Harrison helped us from the start and was excellent in his sales, took the time to listen and offer great help/advice - we ended up purchasing a chair and things could not have gone smoother - Thank-You very much Harrison and Sofology, Carlisle.

Lots to choose from. Good service

Dean was great, excellent.customer service

Knowledgeable salesperson

An all round great experience from start to finish. Super friendly, knowledgeable staff.

Had previously been to view sofas and went back to make final decision. Callum was friendly but not pushy and went through the purchase process efficiently.
All staff were friendly on both visits.

Staff very attentive and knowledgeable...Explained everything about the design, make and aftercare so that I understood everything before making a purchase.

The experience was very pleasant and you were made to feel very welcome with not a lot of pressure
The salesman Calum was wonderful and very friendly and now can’t wait for our sofas to be delivered
Also it was a great cup of coffee 😁