Sofology - Bristol Recensioni 

1028
•
TrustScore 4.5 su 5

4,7

Highwood Lane, Patchway, BS34 5TQ Bristol, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had a warm greeting at the door and an explanation of how the sofa modules work We were offered coffee and was taken to any sofa that would show us our requirements The staff were very friendl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What a pleasant group of people to deal with!! Intelligent, patient , polite, all information ready at hand, no “essence of salesperson” wafting through the air … This adds up to a pleasant s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

On walking into the Bristol store i was really impressed on the store layout and the fact the staff were not pushy,yes she did introduce herself to us but left us to wander through the store, when we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I thought the sales lady who helped us (sorry can’t remember her name) was absolutely brilliant. She was helpful, knowledgeable, whilst not pressuring us, and also great with our children. Great ex... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(1028)

13.841 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Helpful ,polite ,not pushy sales staff…

Helpful ,polite ,not pushy sales staff everything explained so pleased to do business with you .

9 agosto 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

A fantastic assistant

A very knowledgeable and helpful assistant (Tai from Patchway Bristol). She demonstrated the sofa bed and showed us a choice of mattresses. When we needed dimensions she gave us full and comprehensive answers to our questions.

22 agosto 2025
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Risposta di Sofology - Bristol

Thank you so much for taking the time to share your wonderful feedback with us.

Valutata 5 stelle su 5

Cribbs Causeway 10/10

We visit the Cribbs Causeway store 3 times before making our final decision on our sofa. Each time, the staff were super friendly and helpful - they were very knowledgable and it seemed like nothing was too much trouble. Everyone really embraced our toddler and baby who we took with us - something that can make shopping and decision making very difficult!
Would 100% recommend Sofology Cribbs Causeway.

16 agosto 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

The welcome on arrival

The welcome on arrival, the guidance given throughout and the thorough care and delivery instructions on purchase. I also like the fact that you do get a two-day cooling off period if you do happen to change your mind.

16 agosto 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Relaxing process no pressure

Friendly informative gentleman took me through the process. Easy to understand and has been as easy as my previous purchase, hence our return. Love the relaxing atmosphere with no pressure. Thank you.

18 agosto 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valutata 4 stelle su 5

Kayleigh was a great sales rep

Kayleigh was a great sales rep. Patient, helpful with ideas and outstanding product knowledge. Great showroom which helped visualise and a wide choice of sofas to suit every taste.

18 agosto 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Thank you for sharing your feedback! We're glad to hear that Kayleigh provided excellent service and that our showroom and sofa variety helped you choose. We appreciate your kind words and 4-star rating. If there's anything more we can do to enhance your experience, please let us know. We look forward to welcoming you back to Sofology Bristol!

Valutata 5 stelle su 5

Great service

From the moment we walked in Victor was great from start to finish,we were well looked after,he was not pushy at all,wonderful salesman,thankyou Victor,can’t wait for the delivery of our suite.

14 agosto 2025
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Risposta di Sofology - Bristol

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Great staff and beautiful sofas.

Sofology in Bristol was a pleasant shopping experience in a lovely showroom, we were assisted by Kayleigh who was efficient, knowledgeable and very helpful.
We bought two stunning sofas and the drive from South Wales to Bristol was well worth the trip.
Altogether a smooth and easy transaction.
Sarah in the head office was also brilliant when I got stuck on a page mid purchase, she sorted it all efficiently and quickly.

14 agosto 2025
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Risposta di Sofology - Bristol

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Helpful staff

Helpful staff
Speedy responses

10 agosto 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valutata 5 stelle su 5

Mags and Joy were of great assistance…

Mags and Joy were of great assistance and made the purchasing experience flawless. Thank you both

12 agosto 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Excellent service from a lovely sales…

Excellent service from a lovely sales lady. Very knowledgeable about product and easy to order.

9 agosto 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Really helpful staff made the process easy!

Really helpful staff made the process easy and explained pros and cons of everything

1 agosto 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol



Thank you so much for taking the time to leave us such a wonderful review! Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at Sofology Bristol. If there's anything else we can do for you, please don't hesitate to reach out.

Valutata 5 stelle su 5

Tai was amazing…

Tai was amazing…. We initially called in close to closing time, Tai and her colleagues could not have been more helpful. We decided to come back the following day where we could spend more time. We looked at several sofas, finally landing on a corner one, swivel chair and storage footrest. Tai patiently went through all the options and colours. While there we found the perfect two seater for our media room which we loved and ordered at the same time. We loved the quality of the products and especially the high quality service Tai gave us, you should be really proud..

27 luglio 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Tai was great and super friendly

Tai was great and super friendly, efficient and knowledgeable

25 luglio 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hi there, thank you for your review. Another great review for Tai, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

5 star service ⭐ ⭐️⭐️⭐️⭐️

I recently purchased a sofa from Sofology, and I couldn’t be happier with my experience! The quality is outstanding, and the comfort is beyond expectations. A huge shoutout to **Mat, the salesman**, who was incredibly helpful, patient, and knowledgeable. He made the entire process smooth and enjoyable, ensuring I found the perfect sofa for my home.

Highly recommend this company—and ask for Mat if you want top-notch service! ⭐⭐⭐⭐⭐

16 gennaio 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Great customer service

Hayden was really helpful in advising me when ordering my new sofa, he took the time to make sure I understood all the paperwork and ordered the right colour.

21 luglio 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Thanks Hayden !!

We had almost an impossible task of finding a sofa due to losing faith in another company as sofas being delivered faulty
When we went into sofology we were at a loss and had to pay several visits checking measurements, combinations and talk over many queries to try and find a solution
Hayden from start to finish was amazing
He helped us and never made us feel that we were a problem
His approach and calmness helped us greatly as were really at the point of despair
He really is an asset to the company !!

20 luglio 2025
Non scritta su invito
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hi there, thanks for your 5-star review, we really appreciate the feedback!

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