Sofology - Bristol Recensioni 1.002

TrustScore 4.5 su 5

4,7

Highwood Lane, Patchway, BS34 5TQ Bristol, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ben and Matt at Bristol Outlet are really amazing at what they do. Ben was really helpful in helping me select the best comfortable sofa and didnt hesitate to show me each and every sofa available out... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very impressed by Sofology, Bristol. Great customer experience received from Haydon. He knew his stuff. He showed us various sofas and answered all our questions. All the sales people were friendl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visit the Cribbs Causeway store 3 times before making our final decision on our sofa. Each time, the staff were super friendly and helpful - they were very knowledgable and it seemed like nothing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

All of the staff in the Bristol store were friendly, knowledgeable & really helpful. I didn’t find them pushy at all. The purchase of the sofa was relatively quick & easy. I haven’t received the sofa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

1002 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Everyone helpful

Everyone helpful. The Bristol store needs a sign to tell you how to get into the carpark. I had to use satnav in the end.

15 luglio 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hi there, thanks for taking the time to leave a 4-star review, we will make sure to pass the feedback along!

Valutata 5 stelle su 5

Great Customer Experience - Would Recommend!

Very impressed by Sofology, Bristol. Great customer experience received from Haydon. He knew his stuff. He showed us various sofas and answered all our questions. All the sales people were friendly that we came across and as a bonus made our dog most welcome! Would recommend Sofology and definitely return should the need arise.

5 luglio 2025
Non scritta su invito
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Risposta di Sofology - Bristol

Thank you for sharing your positive experience at Sofology Bristol! We're glad Haydon provided excellent service and that our team made you and your dog feel welcome. We appreciate your recommendation and hope to see you again soon. If you need anything else, feel free to reach out.

Valutata 5 stelle su 5

The Hugo

It was a lovely straightforward experience. Nicola was knowledgeable and made things easy by sending me information via email. When I went into the branch she processed my order smoothly and went through all the fine print.

10 luglio 2025
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Risposta di Sofology - Bristol

Thank you for sharing your experience with us! We're glad your order was processed smoothly with clear explanations.

Your feedback is invaluable, and we're delighted by your positive experience. If you need anything else, please reach out. We look forward to welcoming you back!

Valutata 5 stelle su 5

Great experience, thank you Kayleigh!

We had a very positive buying experience at the Bristol store.

Kayleigh provided outstanding service - we asked a lot of questions!

All the staff seemed friendly and the store was spotless.

12 luglio 2025
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Risposta di Sofology - Bristol

Thank you for your feedback on your experience at Sofology Bristol. We're thrilled you enjoyed your visit and appreciated Kayleigh's service. It's wonderful to hear our team made you feel welcome.

We truly value your kind words and perfect rating. If you have any questions or need assistance, please reach out.

Thank you for choosing Sofology. We hope to see you again soon.

Valutata 5 stelle su 5

Super helpful staff Bristol…

Mags was super helpful in the Bristol showroom. She gave me space to consider my options but was on hand with a cup of tea and some helpful advice. I will look out for her when I make further purchases

6 luglio 2025
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Risposta di Sofology - Bristol

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

The young lady that helped us was…

The young lady that helped us was really helpful.
Only downfall was I rang 9 days later to change colour from the gray to green, it wasn’t in showroom to see .
And was told it would cost me £500!As I don’t want suite until late Sept thought I had plenty time, so bit upset on that 😒 as I wasn’t informed.

20 giugno 2025
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Risposta di Sofology - Bristol

Hi there, thank you for taking the time to share your feedback with us. We are delighted to hear that the Sofologist who assisted you was really helpful during your visit. It's always our aim to provide excellent service to our customers. We apologise for the inconvenience you experienced regarding the colour change. We understand how important it is to have the perfect choice for your home, and we're sorry for any upset this situation has caused. If there's anything else we can do to assist you, please feel free to reach out to us!

Valutata 5 stelle su 5

Nicole at the Bristol Cribs branch was…

Nicole at the Bristol Cribs branch was fantastic! we drove over and hour and a half to go back especially to that branch to buy our new sofa from them, the whole team were brilliant, patient and helpful. couldn't fault them. thank you so much!!

22 giugno 2025
Non scritta su invito
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Risposta di Sofology - Bristol

Thank you for your kind feedback!

Valutata 5 stelle su 5

Great customer service

Kayleigh helped us out buying our first sofa and made it so easy for us due to her knowledge and customer service.

22 giugno 2025
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Risposta di Sofology - Bristol

Thank you for your great feedback!
We appreciate your 5-star rating and are glad to have helped you find the perfect sofa. If you need assistance in the future, feel free to reach out.

Valutata 5 stelle su 5

Great customer service!

Great customer service!
Not too pushy & very knowledgable staff.

Overall the purchase experience was fab, the store was spacious & tidy & we were left to browse at our leisure but re-assured that someone would be on hand if we had any questions.
Mags was particularly helpful running through the purchase & finance options.

16 giugno 2025
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Risposta di Sofology - Bristol

Thank you for this great review Matt. We appreciate it.

Valutata 5 stelle su 5

Very Welcoming & Helpful Staff

Your staff were welcoming & very helpful and very knowledgable!
We attended on more than 1 occasion and were always greeted with a smile & very helpful advisors.

14 giugno 2025
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Risposta di Sofology - Bristol

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valutata 5 stelle su 5

Amazing service and all the staff were…

Amazing service and all the staff were super helpful especially Nicola! Our flat has a tricky layout and she really took the time to make sure we got the right sofa that we loved and would fit! It just arrived today and we’re so pleased (Adler 3 seater) would 100% recommend

25 febbraio 2025
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Risposta di Sofology - Bristol

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

As soon as we arrived in the store we…

As soon as we arrived in the store we were made to feel welcome. The staff were extremely helpful but not pushy. We made our purchase with the help of Mat who was brilliant.

7 giugno 2025
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Risposta di Sofology - Bristol

Thank you for your fantastic review!

Valutata 5 stelle su 5

Friendly team Bristol

Our sales team person, Tai at Bristol Cribs Causeway Sofology was brilliant, friendly, human knowledgeable. No hard sell and super helpful

7 giugno 2025
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Risposta di Sofology - Bristol

Thank you for your fantastic review!

Valutata 5 stelle su 5

Perfecto

Everything was perfect, the coffee was good and the attendant was super patient..

6 giugno 2025
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Risposta di Sofology - Bristol

Thank you for awarding us 5 stars Omar :-)

Valutata 5 stelle su 5

Very friendly and helpful staff

Very friendly and helpful staff, store smells beautiful and it was a pleasure to make a purchase with you all

31 maggio 2025
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Risposta di Sofology - Bristol

Thank you for choosing Sofology Mrs Irish :-)

Valutata 5 stelle su 5

Easy

Easy, helpful and honest service
Explained well about the products before purchasing

27 maggio 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Extremely helpful staff

Fantastic service, extremely helpful staff.
Nicola was brilliant.

26 maggio 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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