Sofology - Bristol Recensioni 1.002

TrustScore 4.5 su 5

4,7

Highwood Lane, Patchway, BS34 5TQ Bristol, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ben and Matt at Bristol Outlet are really amazing at what they do. Ben was really helpful in helping me select the best comfortable sofa and didnt hesitate to show me each and every sofa available out... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very impressed by Sofology, Bristol. Great customer experience received from Haydon. He knew his stuff. He showed us various sofas and answered all our questions. All the sales people were friendl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visit the Cribbs Causeway store 3 times before making our final decision on our sofa. Each time, the staff were super friendly and helpful - they were very knowledgable and it seemed like nothing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

All of the staff in the Bristol store were friendly, knowledgeable & really helpful. I didn’t find them pushy at all. The purchase of the sofa was relatively quick & easy. I haven’t received the sofa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

1002 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Happy with no sales pressure…

I knew the sofa I was interested in and was given a swatch that colour didn’t work in my room.
I went for same settee with different colour and ordered it I had no pressure from Mat in Bristol branch which I liked
5 weeks it will be delivered.

15 settembre 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa!

Valutata 5 stelle su 5

Happy shopper!

Hi, The staff on duty were very welcoming when we arrived. She explained how your system worked and let us browse without any pressure. She provided us with helpful information regarding what we could change and somehow appeared when needed! Without us feeling pressured

14 settembre 2025
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Risposta di Sofology - Bristol

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valutata 5 stelle su 5

Matt couldn’t have been more helpful

Matt couldn’t have been more helpful. He also explained everything clearly and wasn’t at all pushy. Thank you.

16 settembre 2025
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Risposta di Sofology - Bristol

Thank you for awarding us 5 stars :-)

Valutata 5 stelle su 5

Hayden credit to your company

I live in Warwickshire and was visiting a friend in Bristol and visited your Bristol store.
From the minute I walked in Haydn was amazing he explained all options, prices etc. I have placed the order with the Bristol store today as a result of his great service he is a credit to your company!

Julie

14 settembre 2025
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Risposta di Sofology - Bristol

Good afternoon, thank you for your review. We're pleased to hear that you are happy with the service provided by our teams in store. Have a great day 😊

Valutata 5 stelle su 5

very helpful…

Tom was very helpful when we saw him today.

13 settembre 2025
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Risposta di Sofology - Bristol

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

We were looked after from the moment we…

We were looked after from the moment we walked through the door. Given the advice we needed and then left alone to browse. Making the purchase was painless and quick.

13 settembre 2025
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Risposta di Sofology - Bristol

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Kayleigh was amazing!

Kayleigh was super patient and helpful and explained everything so well I was super confident and excited ordering my beautiful lumiere sofas

4 settembre 2025
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Risposta di Sofology - Bristol

Great choice Mrs Church!

Valutata 5 stelle su 5

It seems like a great product

It seems like a great product
But the sales assistant Vanessa was very helpful
Very curtious ,just went the extra mile
She made the whole experience quite enjoyable

4 settembre 2025
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Risposta di Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Quick friendly service

Quick friendly service from Hayden.
I liked the range of chairs to choose from & the materials on offer.

24 agosto 2025
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Risposta di Sofology - Bristol


Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a quick and friendly experience with Hayden. It's great to know that you appreciated the range of chairs and materials we offer. Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If you have any more thoughts or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back to Sofology Bristol in the future!

Valutata 5 stelle su 5

Recently ordered from Cribbs Causeway in Bristol

Victor at Cribbs Causeway in Bristol was very informative and professional. Felt like we were dealing with a high end sofa company. Order process very smooth.

24 agosto 2025
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Risposta di Sofology - Bristol

Dear Mrs. Pursey,

Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Victor provided you with such an informative and professional experience at our Cribbs Causeway store.

Your satisfaction is our top priority, and your kind words are a great encouragement to our team. We truly appreciate your 5-star rating and look forward to welcoming you back to Sofology Bristol in the future.

Warm regards,

Valutata 5 stelle su 5

Amazing experience and customer…

Amazing experience and customer service!
We went into the sofology in Bristol to have a look for a new sofa.
Ask questions and got measurements and went home to think about and check it would fit. There so no pressure for making a sale and the team where amazing.
Went back the following day to purchase it and the whole process was done in under 20 minutes!
We got served by a short red head girl (forgot her name) and the service was fantastic!

25 agosto 2025
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Risposta di Sofology - Bristol

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valutata 5 stelle su 5

The sales lady was knowledgeable

The sales lady was knowledgeable, pleasant and not pushy. The sale was completed efficiently and without fuss. I keenly wait for delivery, I'm sure I will enjoy the use this item of furniture in spite of the rather long wait ahead

20 agosto 2025
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Risposta di Sofology - Bristol

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Helpful ,polite ,not pushy sales staff…

Helpful ,polite ,not pushy sales staff everything explained so pleased to do business with you .

9 agosto 2025
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Risposta di Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

A fantastic assistant

A very knowledgeable and helpful assistant (Tai from Patchway Bristol). She demonstrated the sofa bed and showed us a choice of mattresses. When we needed dimensions she gave us full and comprehensive answers to our questions.

22 agosto 2025
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Risposta di Sofology - Bristol

Thank you so much for taking the time to share your wonderful feedback with us.

Valutata 5 stelle su 5

Cribbs Causeway 10/10

We visit the Cribbs Causeway store 3 times before making our final decision on our sofa. Each time, the staff were super friendly and helpful - they were very knowledgable and it seemed like nothing was too much trouble. Everyone really embraced our toddler and baby who we took with us - something that can make shopping and decision making very difficult!
Would 100% recommend Sofology Cribbs Causeway.

16 agosto 2025
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Risposta di Sofology - Bristol

Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

The welcome on arrival

The welcome on arrival, the guidance given throughout and the thorough care and delivery instructions on purchase. I also like the fact that you do get a two-day cooling off period if you do happen to change your mind.

16 agosto 2025
Logo di Sofology - Bristol

Risposta di Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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