Sofology - Bolton Recensioni 2.817

TrustScore 5 su 5

4,9

Middlebrook Retail Park, BL6 6JA Bolton, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We recently bought a sofa from Kelly and honestly couldn’t have asked for a better experience. She was friendly, down-to-earth, and had a great sense of humour, which made the whole process really... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent shopping experience for our new sofas. The staff member who assisted us, Noshin, was extremely helpful, as was her manager. Both could not do enough to assist us from measuring the (now pu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We chose the most beautiful reclining sofa with matching 2 seater & chair at the Bolton Middlebrook Sofology store today, assisted by Ellie who was so friendly, helpful & made us feel so welcome with... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I stopped by the store about an hour before closing, and the two staff members were absolutely fantastic! They took the time to answer every single question I had and made sure we were completely... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Middlebrook Retail Park, BL6 6JA, Bolton, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2817 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Great service and the lady was…

Great service and the lady was brilliant made it so easy

3 dicembre 2025
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Risposta di Sofology - Bolton

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

We were extremely pleased with Laura’s…

We were extremely pleased with Laura’s services. She is amazing at engaging customers.

30 novembre 2025
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Risposta di Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Laura. Have a great day 😊

Valutata 5 stelle su 5

Thank you Ash in Bolton!

I just want to say a big thank you to the lovely Ash in Bolton for being so patient and genuinely helpful. I’ve been really struggling to find a sofa because I had no idea what to look for, I wanted something comfy, loungey and with good longevity, but I felt completely overwhelmed.

Ash told me to sit the way I normally would at home, and it honestly helped me narrow things down straight away. He talked me through everything, helped me think it all through, and made the whole process feel so much easier. I’m so happy with my choice and I can’t wait for my new sofa to arrive!

I’d actually been into another store before and wasn’t approached by anyone, and I really needed that bit of guidance. Ash gave me exactly that. Everything about his service was perfect and I’m so glad I met him. Thank you Ash!

24 novembre 2025
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Risposta di Sofology - Bolton

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valutata 5 stelle su 5

Fantastic

Ellie was great. She introduced herself, then gave us space to get a feel for what we wanted. We easily found her again when we needed to look at what could be done to personalise our sofa. Fantastic service.

23 novembre 2025
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Risposta di Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Having been to what seems like every…

Having been to what seems like every sofa shop in the world we visited your store at Middlebrook Bolton today. We were met by Nicola who showed interest in what we were wanting to achieve. I told her my wants & needs. Working in sales myself I know how important that is so made it easy for her really. The phrase “ people buy from people “ is why we bought it today. The sofa & chair were more expensive than anything we had looked at but Nicola understood this & spoke about the build quality & workmanship. I don’t have time for all the waffle so she kept it brief. Nicola is leaving you in 2 weeks to return to Nissan selling cars. I would suggest that you make her an offer she can’t turn down as she is good at what she does.

23 novembre 2025
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Risposta di Sofology - Bolton

Thank you for sharing your experience at Sofology Bolton. We're glad to hear that Nicola helped you find the perfect sofa and chair.

We appreciate your kind words about her professionalism and communication skills and will pass on your feedback.

Thank you for choosing Sofology Bolton. We hope you enjoy your new furniture and look forward to your return.

Valutata 5 stelle su 5

Made to feel welcome but not…

Made to feel welcome but not pressurised allowed to look round Ash salesperson from the middlebrook branch was very helpful

23 novembre 2025
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Risposta di Sofology - Bolton

Thank you for your wonderful feedback! We're glad to hear you felt welcome and comfortable at our Middlebrook branch, and that Ash assisted you without pressure. Your kind words affirm our commitment to a relaxed shopping experience.

If you have any questions or need assistance, please reach out. We look forward to seeing you again soon!

Valutata 5 stelle su 5

Good professionalism The sale representative that attended…

The sale representative that attended to me was very professional and attentive, he showed enthusiasm of someone who really care and passionate about the company and his job.

17 novembre 2025
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Risposta di Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

The salesman made it great he never put…

The salesman made it great he never put pressure on me and he was very patient and helpful.

16 novembre 2025
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Risposta di Sofology - Bolton



Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesman made your visit enjoyable and pressure-free. It's wonderful to know that his patience and helpfulness made a positive impact on your shopping experience. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to Sofology Bolton in the future!

Valutata 5 stelle su 5

We ordered the mayfair sofa with ash…

We ordered the mayfair sofa with ash from the bolton store on Middlebrook. What a nice, helpful, friendly guy. Ash is an asset to your company he was brilliant 👏

15 novembre 2025
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Risposta di Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 1 stelle su 5

You're email does not exist I am…

You're email does not exist I am waiting for my order you sent me confirmation that I had paid and placed my order but you won't answer my question where's my order

4 novembre 2025
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Risposta di Sofology - Bolton

Thank you for taking the time to share your feedback with us.If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk

Valutata 5 stelle su 5

The young lady that was dealing with us…

The young lady that was dealing with us today was absolutely fabulous, pleasant, very knowledgeable and completely professional. thank you.

11 novembre 2025
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Risposta di Sofology - Bolton

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Valutata 5 stelle su 5

Allure sofa

Very pleasant and enjoyable experience. Both salespeople we dealt with very nice and pleasant and knowledgeable. The sales people were John and Aadie

10 novembre 2025
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Risposta di Sofology - Bolton

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Valutata 5 stelle su 5

A great sofa experience

Ash was exceptionally knowledgeable helpful and not at all pushy. He explained everything thoroughly and clearly. A great experience to buy a sofa!

10 novembre 2025
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Risposta di Sofology - Bolton

Thank you for your wonderful feedback! We're thrilled that Ash made your visit to Sofology Bolton enjoyable and stress-free. We appreciate your kind words and 5-star rating. If you have any questions or need assistance, please reach out. We look forward to welcoming you back soon!

Valutata 5 stelle su 5

Great customer service

Great customer service

9 novembre 2025
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Risposta di Sofology - Bolton

Thank you for sharing your positive experience at Sofology Bolton. We're delighted to hear you received excellent customer service and are satisfied with your visit. Your feedback is invaluable and inspires our team to maintain high service standards.

If you have any further comments or need assistance, please reach out. We look forward to welcoming you back soon.

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