Sofology - Bolton Recensioni 

2868
•
TrustScore 5 su 5

4,9

Middlebrook Retail Park, BL6 6JA Bolton, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Friendly, helpful staff who went out of their way to help make our decision easier. John made the experience more pleasurable.

L'azienda ha risposto

Valutata 5 stelle su 5

Found two sofas we liked and the staff sorted us out talking us through the process, delivery, sent for colour samples Good service

L'azienda ha risposto

Valutata 5 stelle su 5

Huge range in lovely settings to help bring the vision to life. Helpful staff - professional, approachable, not at all pushy. Good quality product that feels built to last with a care package to subst... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Middlebrook Retail Park, BL6 6JA, Bolton, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2868)

13.841 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good

Very good, made to feel welcome when we walked in to the store, left to browse the range and only when we wanted to ask a question did we need to make contact with sales person.

18 gennaio 2026
Logo di Sofology - Bolton

Risposta di Sofology - Bolton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Very helpful in the store

Very helpful in the store. Put everything into an online basket so we could go home and confirm measurements.

17 gennaio 2026
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Risposta di Sofology - Bolton

We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Great store, great staff

We went to Middlebrook with the intention of buying a new sofa. Walking into Sofology after being in most of the other sofa retailers there was just a different, comfortable feeling about it.
We focused on an asymetric design which we'd not seen anywhere else. The ones in store were too big for our space but we were helped by Noshine who advised us on the smaller size. She was so friendly, helpful and informative but without putting us under any pressure. We left to consider others but on our return, Noshine helped us again and we finalised our choice and placed the order. This is our second purchase from them and we are replacing one of the sofas we bought from there 12 years ago. There's nothing wrong with the one we are replacing apart from we want something different.

15 gennaio 2026
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Risposta di Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Overall experience was incredibly easy…

Overall experience was incredibly easy and professional service

12 gennaio 2026
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Risposta di Sofology - Bolton

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

The staff at Middlebrook were fantastic…

The staff at Middlebrook were fantastic , extremely helpful and delightful . We visited three times just to make sure our purchase was going to be exactly what we wanted . Megan was wonderful and Ash was perfect to order with . The store is set our superbly and perfect for sofa hunting.

12 gennaio 2026
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Risposta di Sofology - Bolton

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

We were made to feel comfortable & no…

We were made to feel comfortable & no pressure was put on us. Ash the salesman really informative.

12 gennaio 2026
Logo di Sofology - Bolton

Risposta di Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Service was great

Great experience anf lovely staff.

11 gennaio 2026
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Risposta di Sofology - Bolton

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valutata 5 stelle su 5

Great customer service

Great customer service, even helped entertain the kids whilst we made decisions! Can’t wait to get our new sofa and chair! Huge shout out to Harrison for his brilliant service.

11 gennaio 2026
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Risposta di Sofology - Bolton

Thank you so much for your 5-star review!

Valutata 5 stelle su 5

Noshin was amazing

Noshin was amazing. We came back especially to see her. Very helpful and knowledgable.

11 gennaio 2026
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Risposta di Sofology - Bolton

Thank you so much for your 5-star review!

Valutata 5 stelle su 5

Ash was really helpful with our…

Ash was really helpful with our measurements and found is a perfect 4 seater sofa. Thank you!

11 gennaio 2026
Logo di Sofology - Bolton

Risposta di Sofology - Bolton

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Very helpful left us alone until we…

Very helpful left us alone until we were ready the guy who sorted everything for us was very helpful his name was Ash..5 out of 5 cheers.

10 gennaio 2026
Logo di Sofology - Bolton

Risposta di Sofology - Bolton

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Great experience

Great experience buying a sofa set from middlebrook. Nosheen was informative and not overbearing at all. Enjoyed the process and left feeling very confident in decision.

10 gennaio 2026
Non scritta su invito
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Risposta di Sofology - Bolton

What an amazing review, thank you so much for taking the time to write this 😊

Valutata 5 stelle su 5

Friendly and helpful

Friendly and helpful

10 gennaio 2026
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Risposta di Sofology - Bolton

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Having visited countless sofa sales…

Having visited countless sofa sales shops we felt Sofology had some really good quality choices at a competitive price. We were served by a lady named Noshine who was so friendly helpful. Noshine also had really good product knowledge and gave us very helpful advice. Would not hesitate to recommend, thank you so much for your help

8 gennaio 2026
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Risposta di Sofology - Bolton

Thank you so much for your kind review! We’re really pleased to hear you found great quality options at a competitive price and that Noshine provided such friendly, knowledgeable service. We’ll be sure to pass on your lovely feedback to her. Thank you for the recommendation - it truly means a lot 😊

Valutata 5 stelle su 5

Friendly helpful staff

Friendly helpful staff, Ella was relaxed and explained everything really well
The sofa is comfortable and stylish and a fabulous colour can’t wait for it to be delivered

7 gennaio 2026
Logo di Sofology - Bolton

Risposta di Sofology - Bolton

Hi there, thank you for your review. Another great review for Ella, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

First visit here our sales assistant…

First visit here our sales assistant Ash was very knowledgeable and polite and helpful.We bought sofa and 2 chairs

7 gennaio 2026
Logo di Sofology - Bolton

Risposta di Sofology - Bolton

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

Valutata 1 stelle su 5

Appalling experience with still no solution

Hi all, I’m writing this review 12 weeks after purchasing my sofa. I have still not received it and no update as to when it’s coming! The most annoying part is they “guaranteed” it me for Christmas which is a big reason in me paying so much money. I couldn’t ask family to come round when I only had 2 camping chairs for me and my girlfriend. It ruined our festive period. I’ve been on the phone 2 times since then but every time I try to speak to their shockingly bad customer service team I get pushed off and told I’ll get a phone call back in 1-5 days which both times hasn’t happened. I urge you to think about buying a sofa from this company as my experience with them has been a horrible one with still no solution.

5 gennaio 2026
Non scritta su invito
Logo di Sofology - Bolton

Risposta di Sofology - Bolton

Hi Ben, we are sorry to hear this. Please send an email to social.media.complaints@sofology.co.uk, including your details, and we will chase this up for you.

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