We recently bought a sofa from Kelly and honestly couldn’t have asked for a better experience. She was friendly, down-to-earth, and had a great sense of humour, which made the whole process really... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeMiddlebrook Retail Park, BL6 6JA Bolton, GB
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Scopri cosa dicono le persone
Excellent shopping experience for our new sofas. The staff member who assisted us, Noshin, was extremely helpful, as was her manager. Both could not do enough to assist us from measuring the (now pu... Leggi di più
L'azienda ha risposto
We chose the most beautiful reclining sofa with matching 2 seater & chair at the Bolton Middlebrook Sofology store today, assisted by Ellie who was so friendly, helpful & made us feel so welcome with... Leggi di più
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I stopped by the store about an hour before closing, and the two staff members were absolutely fantastic! They took the time to answer every single question I had and made sure we were completely... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Middlebrook Retail Park, BL6 6JA, Bolton, Regno Unito
4,9
Eccellente
2807 recensioni
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L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Very personalised care
Very personalised care. My dad has mobility issues so the lovely staff brought the chairs to the front of the shop for him to try.
22 aprile 2026
Risposta di Sofology - Bolton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Risposta di Sofology - Bolton
Thanks for this fabulous review. We appreciate you sharing it with others!
Risposta di Sofology - Bolton
Hi there, thank you very much for your review. We're pleased that you are happy with the service. Have a great day 😊
Hash was great
Hash was great. Knowledgeable, not pushy but friendly and helpful. Guided us through from what we wanted, to what was suitable for us.
8 aprile 2026
Risposta di Sofology - Bolton
Thank you for awarding us 5 stars!
The friendliness of the staff
The friendliness of the staff, everything felt so relaxed and inrushed.
6 aprile 2026
Risposta di Sofology - Bolton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Buying furniture made easy
Knowledgeable staff know when to approach you or just let you wander around the store.Found what what we wanted easy from then on .
2 aprile 2026
Risposta di Sofology - Bolton
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Risposta di Sofology - Bolton
Thanks for this fabulous review. We appreciate you sharing it with others!
Very helpful
Megan was very knowledgeable and helpful. Very friendly and approachable. Once we'd decided on our sofa she explained and went through the order and delivery, add ons etc.
30 marzo 2026
Risposta di Sofology - Bolton
Hi there, thank you for your review. Another great review for Megan, we will make sure to pass this on! Have a nice day.
Knowledgeable and friendly sales person…
Knowledgeable and friendly sales person
Enjoyable experience from start to finish and a few laughs
28 marzo 2026
Risposta di Sofology - Bolton
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
We liked the fact you could walk…
We liked the fact you could walk around the store and not be hounded, but staff welcomed us , told us about the furniture and were there when needed.
Ash was extremely helpful
25 marzo 2026
Risposta di Sofology - Bolton
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Really good customer service excellent…
Really good customer service excellent saleswoman very down to earth and helped us a lot with our decision
25 marzo 2026
Risposta di Sofology - Bolton
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Risposta di Sofology - Bolton
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Hakim dealt with us politely
Hakim dealt with us politely, effectively and friendly. He was knowledgeable in all aspects of the sale.
Thankyou again Hakim.
22 marzo 2026
Non scritta su invito
Risposta di Sofology - Bolton
Hi there, thank you for your review. Another great review for Hakim, we will make sure to pass this on! Have a nice day.
We were made welcome
We were made welcome as soon as we entered the store, Megan explained a few things and then left us to look around without any pressure. when we found what we wanted she could not have been more helpful, everything was explained to us in detail in a very polite way without any sales pressure.
23 marzo 2026
Risposta di Sofology - Bolton
Thank you Peter :-)
The Staff are very helpful
20 marzo 2026
Risposta di Sofology - Bolton
Thanks for this fabulous review. We appreciate you sharing it with others!
I recently bought a sofa from Sofology…
I recently bought a sofa from Sofology and had a really great experience from start to finish.
Ellie was especially helpful throughout — she was friendly, patient, and very knowledgeable. She took the time to understand exactly what I was looking for and guided me through the options without any pressure. Her advice made the whole process much easier and more enjoyable.
The service felt genuinely personalised, and I left feeling confident in my choice. I’m really pleased with my purchase and would definitely recommend both Sofology and Ellie to anyone looking for a new sofa.
Thank you again for the excellent service!
22 marzo 2026
Risposta di Sofology - Bolton
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Ellie. Thank you for taking the time to leave a review 😊
Great experience at Sofology
Great experience at Sofology! John was really friendly and helpful.
He made the whole process easy and helped me find exactly what I was looking for. Really happy with the service!
20 marzo 2026
Risposta di Sofology - Bolton
Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.
New sofa
We recently bought a sofa from Kelly and honestly couldn’t have asked for a better experience. She was friendly, down-to-earth, and had a great sense of humour, which made the whole process really enjoyable.
What stood out most was that she gave us space to make our decision—no pressure or constant sales pitch like you often get in other sofa stores. It felt relaxed and genuine, which we really appreciated.
Thanks again, Kelly, for making what can sometimes be a stressful purchase so easy and pleasant. We love our new sofa!
22 marzo 2026
Risposta di Sofology - Bolton
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Risposta di Sofology - Bolton
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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