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Valutata 2 stelle su 5

Assembly instructions provided were poor and incomplete. Lacked how to adjust the accessory frame and the ropes so you don't fall over. No good instructions/tips in the package and none on SOCO's we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Soco Swings offers unique and super comfortable Crafted swings. We’ve had our Soco swing on our porch for several years now. Anytime we gather on our porch- It’s a race to see who gets to sit in the... Leggi di più

Valutata 5 stelle su 5

As always, the chairs I get from Joey are amazing! So well made and they look great no matter where I put them. My newest addition is the rocker. A rocker and zero gravity in one! I absolutely love th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our experience was over the top. We purchased the hanging chairs and didn’t assemble them correctly. Then we ran into the company at a different event and I mentioned it to Joey (the owner) and he act... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili da esterno
  2. Negozio di mobili
  3. Negozio di arredamento da giardino

Scritti dall'azienda

WELCOME TO CHAIRADISE According to the SoCo Swings’ dictionary, a chair is “a perfect cradle of awesomeness that allows all your stresses to disappear.” Come on in and let us show you what #chairadise is all about! We have Loveseats, Loungers, and other chairs that hang from the ceiling of one of our amazing stands!


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

69 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(69)

50 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Assembly instructions provided were poor inadequate. Refers to their website which doesnthave ittotally lacks real setup guide…

Assembly instructions provided were poor and incomplete. Lacked how to adjust the accessory frame and the ropes so you don't fall over. No good instructions/tips in the package and none on SOCO's website explaining how to properly adjust the swing. The frame legs are not adequate to prevent swing from falling over when a user turns sideways.

31 maggio 2026
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Risposta di Socoswings

Hello Mr. Wilson, I assume you're referring to the C Frame. If the frame is falling over, then it's not assembled correctly.

If we were unable to clearly help you with your questions regarding assembly, I am truly sorry for this.

We sell thousands of these a year, and we've never had a complaint.

If you email info@socoswings.com, we will provide you with a very informative video with assembly instructions. This same video is also linked on our site under "assembly instruction.

https://socoswings.com/pages/assembly-instructions

Scroll to the bottom and click Crescent Frame. I hope this helps, and again please email info@socoswings.com with any questions.

Valutata 5 stelle su 5

First purchase for new home

We had seen this company at the Annapolis boat show in 2021. We took their information and made a mental note that if we ever moved off of our boat and into a house, we would be purchasing one of these Swings. Well, we ended up purchasing a house and this was our very first purchase. We purchased the loveseat, swing, the frame, the foot rest, the drink holders and the outside weather protector cover. We honestly couldn’t be happier with our purchase. We think that this is a solid company that really tries to do their best.

22 giugno 2026
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Valutata 5 stelle su 5

As always, great service and amazing chairs

As always, the chairs I get from Joey are amazing! So well made and they look great no matter where I put them. My newest addition is the rocker. A rocker and zero gravity in one! I absolutely love this chair and so do my dogs. They can never resist jumping on my when I'm in this chair. Made sturdy but lightweight enough to move out of the way for mowing or as the sun changes during the day. Folds for easy storage.

5 luglio 2025
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Risposta di Socoswings

Thank you so much for leaving this review. As always, please email us at info@socoswings.com if you have any questions.

Valutata 1 stelle su 5

Don’t fall for the sales pitch, customer service is horrible

I met a nice salesman that told a story about his family business. I tried to patronize that “local” business and realized, I should have bought a similar product on Amazon for half the price.

I placed an order and received a shipping confirmation June 12, 2025. After a couple weeks I contacted the company about the order. I was surprised to learn that the shipping confirmation didn’t mean my order had shipped. Instead, I was directed to the fine print on the website which includes the following language; ***PLEASE NOTE: OUR PRODUCTS SHIP OUT WITHIN 25-30 BUSINESS DAYS OF PURCHASE*** Return Policy: It is our policy that ALL SALES ARE FINAL and we do not accept returns.

I was told the order was going to be shipped a couple times which was not true. After the 30 business days, I filed a claim with my credit card company. Then my order was shipped around August 15, about 60 calendar days or 45 business days from the order date.

12 giugno 2025
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Risposta di Socoswings

Brian, we do not see an order from you in our system, other than a dowel, ordered by Hillary GAINOUS. Please email us at info@socoswings.com with your order number or the email used to place the order, and we can take it from there. Sorry for the inconvenience.

Valutata 1 stelle su 5

Finish came off after less than one year

We purchased two of the lounger swings for over $1500. We put them up under our sun protective pergola last summer. It hasn’t been even a year, and they look horrible. The finish is completely off the wood, and the rope is completely black. I contacted customer service to be told WE needed to sand down the wood and re stain and poly. They also gave me cleaning instructions for the ropes. I responded back after I was completely shocked with this response and asked if I was clearly hearing that the wood would need refinished yearly by US. SoCo again responded that was correct.
Buyers need to know that after purchasing swings for $1500, you will also have to sand them down and refinish them every season.

21 febbraio 2026
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Risposta di Socoswings

Thank you for your review. We are sorry the swings are not holding up the way you expected.

Because our swings use real wood, outdoor weather can change the finish over time. Sun, heat, humidity, rain, and salt air are different in every area, so we cannot predict exactly how fast a finish will wear.

For swings kept outside, we always suggest adding a protective coat, such as polyurethane or a stain and sealer. In many climates, wood furniture needs seasonal touch-ups to keep it looking its best.

We want to help.

Please email info@socoswings.com with your order number and a few pictures of the wood and the rope, and tell us your location and how the swings are set up. Our team will review it and share the best next steps.

Thank you,
SoCo Swings Customer Care

Valutata 1 stelle su 5

Do not buy from this company

Do not buy from this company. They dont have the swings in stock and shipping took almost 3 months. The wrong swing showed up soco would not stand behind the swing. 1200 doallrs we cant use it. DO NOT BUY A SOCO SWING

1 febbraio 2026
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Risposta di Socoswings

The customer bought items from a company that resells our items. We do not handle customer service for resellers. He needs to contact the company that is on his receipt. That company is called Tar Heel Trading.

Socoswings did not sell to this person or collect any money from them.

We've repeatedly advised them of this. We even offered to send parts that he says are missing.

Valutata 1 stelle su 5

These people are a scam

Met them at the Grapefest in Grapevine Texas, ordered a chair and was told 6 weeks to delivery.
They never sent it, and despite several follow up conversations via email, they refuse to refund me or provide me any updates on if I'll ever get it. Its been over 3 months now and they have now stopped responding to my email requests.

13 settembre 2025
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Risposta di Socoswings

David, you not only received your order, but you also filed a credit card dispute and won. Now you've had the order for a month and a half, and you haven't responded to our emails to either pay the invoice or ship the items back. Please email info@socoswings.com so we can take care of this in the way you would prefer.

Valutata 1 stelle su 5

SCAM SCAM SCAM

SCAM SCAM SCAM. I purchased a swing at a NASCAR race at one of their stands back in September. I was told 4-6 weeks. November I emailed them and they said 4 more weeks. That was 8 weeks ago. DO NOT BUY FROM THEM!

21 settembre 2025
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Risposta di Socoswings

Please email info@socoswings.com with your order number if this order hasn't been delivered.

Valutata 1 stelle su 5

It had been four months since I ordered…

It has been four months since I ordered from soco swings. I have received nothing from them. I have repeatedly asked for the item or a refund. Their response is they will notify me when item is shipped. At this point I would just like to have my money back. Don't order from this place

21 agosto 2025
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Risposta di Socoswings

This order was delivered 1-21-2026 1ZG662K50331815879

Valutata 1 stelle su 5

Buyer beware!

I placed an order for a loveseat swing, spring set, and outdoor cover from the owner of Soco Swings at a festival on September 7, 2025, paying in full, over $800. I was told by the owner that it could be four to six weeks before delivery because he had other shows after that one to attend, back to back. Six weeks would have been fine, mid/late October, as this was to be a Christmas gift for family I’m visiting.

On November 4, I sent an email requesting an update because I hadn’t received anything other than a UPS tracking number on September 25 that has only ever shown “label created.” I got no response from the company. Not one word.

In December I emailed the company again, this time to cancel the order and get a refund since it had been three months with no delivery, no update, and Christmas just around the corner. Again, I received no response from Soco Swings. This time I called the owner and left him a voicemail, as well as sending him a text, and he never responded either.

The following week I finally received an email response from Soco Swings. But it wasn’t a confirmation that they’d cancelled the order and refunded my money. It wasn’t even an apology. It was to tell me that they had my order (yeah, I already knew they had the order) and that they should have the items in “in a few weeks.” I responded explaining that I had already waited over three months, that this was not acceptable and, once again, please cancel the order and refund my money.

Today I just got a second Soco Swings email — and it was the exact same response, almost word for word — that they had my order and the items should be in “in a few weeks.” So I have reiterated that no, the order, which I’ve never received, is to be cancelled and my money, that they’ve kept for approximately three and a half months, needs to be refunded.

Buyer beware! The swings seem nice, and they’re very comfortable. But having the company take your money for three or four months, never send you anything, ignore your concerns, and refuse to refund you is no fun at all.

15 dicembre 2025
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Risposta di Socoswings

You filed a dispute and won, and you didn't accept the delivery so the items were returned.

Valutata 5 stelle su 5

Our experience was over the top

Our experience was over the top. We purchased the hanging chairs and didn’t assemble them correctly. Then we ran into the company at a different event and I mentioned it to Joey (the owner) and he actually came out to our home and re-asssmbled them correctly. They are beautiful snd super comfortable. He went WAY above the call of duty for us and it was greatly appreciated.

17 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

BUYER BEWARE!!!!

I purchased a swing on 8/1/25 at Wisconsin State Fair. My chair just arrived today. 12 WEEKS LATER! I contacted the seller many times and the last communication I received was on 9/26 telling me UPS was scheduled for pickup. In actuality, it wasn't scheduled for pickup for over a month after that. I finally ended up filing a complaint with the Better Business Bureau and disputing the charge with my credit card company. Joey at Soco Swings is a piss poor business person. The swing I ordered is actually a product made by Outdoor Republic. Soco Swings is just a distributor. Joey orders product from them and has it sit in his warehouse while he travels the country selling. Please do yourself a favor and do not waste your time with this loser or give him any money!

Edited to clarify that I DID NOT change my order. When I initially sent my first email, I referenced the rocker with the wood arms. I ordered the rocker with the wicker arms. So I did not at any point change my order. This is just an excuse used by Joey. He was completely dishonest the whole time, as he has been with others. As if offering a 30% discount makes up for anything. You've got to be out of your mind if you think I would spend another dime with you. I will make sure I tell everyone at the 2026 Wisconsin State Fair not to buy any of your products!

31 luglio 2025
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Risposta di Socoswings

I’m truly sorry for the frustration and the long wait. That isn’t the experience we want for anyone.

After your original purchase, we received your follow-up email asking to change the material. We updated the order accordingly and shipped as soon as the revised item was ready.

Even so, our communication should have been clearer throughout the process—especially around timing. With ongoing supply-chain and carrier constraints, we can’t guarantee exact ship or delivery dates, but we can always do better at keeping you informed, and I apologize that we fell short.

I’d like to make this right. Please email info@socoswings.com with your order number and the subject line “Trustpilot Review”. I’ll personally review your timeline and send you a 30% off coupon for a future purchase as a goodwill gesture.

Thank you for the honest feedback—we’re using it to improve our updates and scheduling.
— Joey, Owner

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