I was thoroughly satisfied with my whole Domi experience. The ordering process was straightforward and easy to navigate. The boxes came by Federal Express much quicker than I thought possible. The ins... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very solid construction. I built it virtually by myself other than to ask the wife to hold a few nuts(about 10 of roughly 250 bolts) while i tightened the bolt. it built it over a 4 day period. The on... Leggi di più
The kit arrived in good shape with no missing parts and no damage. I had it professionally assembled by a local service for $1400, well worth the money. I am overall happy with the sunroom, but slig... Leggi di più
L'azienda ha risposto
DOMI Outdoor Living’s product & customer service are wonderful. While the gazebo was not as simple to assemble as we’d hoped, we are happy with the outcome. It’s beautiful. There was an issue with a d... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Domi Outdoor Living
Scritti dall'azienda
Domi Outdoor Living-Upgrade Your Outdoor Life!
Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.
Design Philosophy:We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.
Our promise:From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.
VISIT OUR WEBSITE CONTACT US
Domi – Your Trusted Outdoor Space Partner
Scritti dall'azienda
- Several Outdoor Gazebo Options
- Not all outdoor gazebos are the same. Domi offers several sizes gazebo/pergola products. Better fit your different needs:)
- Fast & Reliable Fulfillment
- From warehouse to trailhead – express shipping, sturdy packaging, and real-time order tracking. The safe and fast delivery of packages is the top priority.
- Expert Setup Support
- Get video guides, illustrated manuals, or live chat assistance. Help address the confusion of installation for you throughout the process.
- After-sale service & Care Maintenance
- 5 years warranty against the frame and roof 1 year warranty against the curtains and netting Free replacements get within the warranty Product maintenance suggestions
Our shipping promise&Refund and Return Policy
Free 24- hours shipping and 12 hours cancellation
Get free and fast shipping service after confirmation.
Free cancellation within 12 hours when it's placed.
For return, you may return the items if you don't need it or you don't like it once you received, we will charge 15% of your order value and send the corresponding return labels to proceed the return; if the packages have been opened and won't affect the normal use, we will charge 20%.
For refund, we will issue that after all packages have been returned to our original warehouse.
And PayPal refund may take up to 24 hours to proceed.
Credit card refunds will take between 7-14 business days to appear in your original payment account.
Informazioni di contatto
Brand Day Sale- Up to $1300 off
4,2
Molto buono
96 recensioni
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Arrived as promised
Arrived as promised. Took about 7 hours to set up. Very sturdy and looks great.
13 aprile 2026
I need to replace the lid as it came to…
I need to replace the lid as it came to me damaged. I don't know how to reach out to heaved this done.
Also putting that's together was very challenging as holes were not lined up and was a frustrating process
14 aprile 2026
Very solid construction, but needed a few construction modification
Very solid construction. I built it virtually by myself other than to ask the wife to hold a few nuts(about 10 of roughly 250 bolts) while i tightened the bolt. it built it over a 4 day period. The only issue I had was that a few roof panels(about 8 of the 32) were too long and the pre-drilled holes for the bolts did not line up with the underlying roof beams. Luckily I am in construction and figured out how to cut the roof panels with tin snips along the diagonal side. Now that it is done, I am happy with it.
2 maggio 2026
Risposta di Domi Outdoor Living
Love to hear it! Fast shipping + great product = exactly our goal.
Exceeded my expectations !!!
I was thoroughly satisfied with my whole Domi experience. The ordering process was straightforward and easy to navigate. The boxes came by Federal Express much quicker than I thought possible. The instructions were clear and easy to follow. Construction went very smoothly, and I was even able to almost all without assistance (just 2 steps required another set of hands for 15 minutes). And the finish product exceeded my hope and expectations. I would highly recommend this company and their product.
29 aprile 2026
Risposta di Domi Outdoor Living
Thank you so much for your kind and detailed feedback! We're thrilled to hear that your Domi experience exceeded expectations—from easy ordering and fast shipping to smooth assembly and a beautiful final result. It’s great to know our instructions and design made it possible for you to manage almost entirely on your own. We truly appreciate your recommendation and are so glad you chose Domi.
The 14' x 20' gazebo is wonderful
The 14' x 20' gazebo is wonderful. It took a while to construct but the end result is good. The instructions could use improvement. Overall we are happy with our purchase.
19 aprile 2026
Risposta di Domi Outdoor Living
Thank you for your honest feedback—and for your patience during assembly. We're delighted to hear that you're happy with your 14' x 20' gazebo overall. Your comments about the instructions are very helpful, and we're already working with our team to make them clearer for future customers. Enjoy your wonderful new space!
The engineering of the components was…
The engineering of the components was very good. Fit & finish were good. The assembly instructions were thorough.
18 aprile 2026
Risposta di Domi Outdoor Living
Thank you for your feedback! We're glad to hear that you're satisfied with the engineering, fit & finish, and our instructions:)!
Very good folks to work with.
It’s like this…… somehow I ordered two gazebos. Domi was very interested in finding the second order which couldn’t be found at first, and they’re very accommodating to take it back.
18 aprile 2026
Risposta di Domi Outdoor Living
Thank you for sharing this. Our customer service team has followed up with this matter and this matter should have been resolved:)
Pls feel free to let us know if you need any further assist:)!
I purchased the 12x16 louvered pergola…
I purchased the 12x16 louvered pergola and it was everything we expected, it looks great and took 18 hours/4 days to assemble, completed the project myself, instructions were easy to follow and easy to follow. I just received the 5x8 grill gazebo and will assemble it when I return from Greece, great products 👍
18 aprile 2026
Risposta di Domi Outdoor Living
Thank you so much for your kind words and for being a valued customer! We're thrilled to hear that the 12x16 louvered pergola met your expectations and that the assembly process went smoothly for you. Amazing work completing it on your own! Enjoy your time in Greece, and we look forward to hearing about your experience with the 5x8 grill gazebo once you're back. Thanks again for choosing us — happy grilling and relaxing!
Arrived quickly and now that it is…
Arrived quickly and now that it is installed I love it!
11 marzo 2026
Risposta di Domi Outdoor Living
Thank you for your wonderful feedback! We’re so glad to hear it arrived quickly and that you're loving it after installation. Enjoy!
I am an experienced Fabricator
I am an experienced Fabricator . It took 3 well qualified persons to assemble , it took 2.5 days .This was a 24 x 14 unit . it was very difficult to put the roof panel clips in .( they kept falling out )nothing a little painters tape did not cure . Overall seems to be a good product . Time will tell . Installed at my home .
16 aprile 2026
Risposta di Domi Outdoor Living
Thank you for sharing your detailed experience, and for your expertise on the build. We appreciate your patience and ingenuity—great tip on the painter's tape for the roof panel clips. We're glad the unit came together and hope it serves you well at your home over time. Pls don’t hesitate to reach out if any questions come up.
Quick response to email questions
Quick response to email questions. Easy order process and on time delivery
16 aprile 2026
Risposta di Domi Outdoor Living
Thank you for your feedback! We're glad to hear that you appreciated our quick email responses, easy ordering process, and on-time delivery. Looking forward to serving you again:)！
Risposta di Domi Outdoor Living
Thank you so much! We're thrilled you love the gazebo, and we appreciate your kind words about our shipping and service. Enjoy it!
Fast efficient service
14 aprile 2026
Risposta di Domi Outdoor Living
That’s our promise to you — fast and efficient, every time:)!
Risposta di Domi Outdoor Living
Thanks so much for your continued trust in us! 😊 We’re thrilled to hear you love your second gazebo—that truly means the world to our team. Enjoy it, and we’re here anytime you need us.
Overall very satisfied with a couple of exceptions
The kit arrived in good shape with no missing parts and no damage. I had it professionally assembled by a local service for $1400, well worth the money. I am overall happy with the sunroom, but slightly disappointed in the gaps between the sliding doors and walls-about 1/2", enough for bugs to fly in. The kit should include some sort of weather stripping to fill the gaps. Other than that, everything is good.
14 aprile 2026
Risposta di Domi Outdoor Living
Thank you for your honest feedback, and we’re glad to hear you’re overall happy with your sunroom.
We also appreciate your note about the gaps near the sliding doors—this is valuable insight. While the current kit is designed to allow for proper alignment and operation of the doors, we understand your concern about bugs entering through the 1/2" gap. We recommend adding weather stripping or foam backer rod (available at most hardware stores) as a practical solution.
Your experience will be shared with our product team for future improvements. Thank you again for choosing us, and we’re glad the assembly and delivery process went smoothly!
A lot of fun putting together
A lot of fun putting together. Great instructions and quality product.
14 aprile 2026
Risposta di Domi Outdoor Living
Thank you so much! We’re thrilled to hear you enjoyed the assembly process and that the instructions and quality met your expectations. Happy building!
Happy customer
Everything fit perfectly.The direction was easy to understand and all the parts labeled.
15 marzo 2026
Risposta di Domi Outdoor Living
Thank you for your kind feedback! We’re so glad to hear that everything fit perfectly, the instructions were clear, and the labeled parts made the process easy.
Your satisfaction means a lot to us:)!
Good Experience with DOMI
DOMI Outdoor Living’s product & customer service are wonderful. While the gazebo was not as simple to assemble as we’d hoped, we are happy with the outcome. It’s beautiful. There was an issue with a damaged carton delivered by FedEx that was quickly rectified by the DOMI customer service team. We’re happy customers.
13 aprile 2026
Risposta di Domi Outdoor Living
Thank you for your thoughtful feedback, and for being a valued DOMI Outdoor Living customer. We’re so glad to hear that you’re happy with the final result and that our customer service team could quickly resolve the FedEx shipping issue.
We appreciate your honesty regarding the assembly process — your input helps us improve. Wishing you many beautiful moments in your new gazebo!
Risposta di Domi Outdoor Living
Thank you so much for your kind words! We're thrilled to hear that you loved it and that delivery went perfectly.
Enjoy, and we’re here if you need anything!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.