Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Snug has been a great tool. It has made applying for houses simple, with a clear step by step process starting from the very first step which is creating your application. Seeing the progress of... Leggi di più

Valutata 5 stelle su 5

Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My girlfriend and I were sceptical at first. Another rental lease agreement app and more information to fill out. However this was the best decision of our lives. We were told the rental market here w... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di leasing

Scritti dall'azienda

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

235 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Snug took me all the way to the end…

Snug took me all the way to the end only to find it would not accept my profile because I did not have a current AUS driver's license. How stupid is this as a multicultural country even though I am an Australian Citizen?

26 ottobre 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi Colin, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Valutata 5 stelle su 5

Fantastic experience with Snug.com

I was immediately impressed with the ease of navigation and user-friendliness of the Snug.com platform. It made the entire application process smooth and efficient. Your intuitive interface and clear instructions made it a pleasure to work with.

I was amazed by the quick and thorough assistance provided by your customer support team. Every inquiry was handled with the utmost professionalism, and I felt valued as a customer.

One of the most important aspects for me was the timely and consistent prompts and notifications from the platform. From submitting my application to receiving updates and feedback, I was consistently kept in the loop. This level of transparency made the process much less stressful.

Snug.com went above and beyond by providing a wealth of resources and information to help me understand the real estate application process. The comprehensive guides and tips were invaluable, and they demonstrated your commitment to ensuring applicants have all the information they need.

I'm thrilled to share that my application was accepted without any complications, thanks in large part to the support and guidance provided by Snug.com. It's evident that your team is dedicated to ensuring a positive outcome for applicants.

27 ottobre 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi George, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valutata 5 stelle su 5

Big smiles, a sympathetic ear and a rapid turnaround.

I can't believe how seamless this process was with Marshall White. From the moment I met the smiles of Property Manager, Ella, to the rapid turnaround in review and acceptance. I am extremely happy that Ella went above and beyond to help me secure this rental property. Thank you so much.

18 ottobre 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi Robbie, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valutata 5 stelle su 5

Helpful and user-friendly

Very user-friendly

16 ottobre 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi Kayley, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valutata 5 stelle su 5

The system is really easy to use even…

The system is really easy to use even for a beginner user like me and has linked with lots of common rental apps. Highly recommend!

6 ottobre 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi Mona, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valutata 1 stelle su 5

Nope

A gruelling and dispiriting application process, way too much data collected.

28 agosto 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi Tegan, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Valutata 5 stelle su 5

Snugs user interface is the best

Snugs user interface is the easiest to navigate of all rental application management systems. I really appreciated their automated referee contact feature as I filled out my application. The brand Snug creates a deeper sense of care than dry brans like oneform or tenantoptions

25 agosto 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi Jack, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valutata 5 stelle su 5

Easy app and handy

Easy app and see every step of processes

11 agosto 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi Saint, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valutata 5 stelle su 5

Great job 👏

Quick response, Andrew and Chiara both have been very helpful and responsive. I particularly appreciate Andrew spending few minutes with me outside the property explaining the renting process and next steps. We are new to Melbourne and this made things so much easier for us.

2 agosto 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi Keertika, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valutata 1 stelle su 5

Invasive and dehumanising process

When applying through snug you will be asked for more personal information then you really need to provide. The forms break if you have any kind of issues in real life that it can't handle. At every step you feel like a number, being pushed through a system that compares you to others based on hurtful ideals. I would never use this system if I had a choice.

1 agosto 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi William, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Valutata 5 stelle su 5

Highly reccomend Snug

Highly reccomend Snug, very easy to use and make the whole process a breeze!

2 agosto 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi Watson, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valutata 5 stelle su 5

Sofa is excellent

Sofa is excellent, stupidly, I spilled red wine on it within a week, and it came off with a damp cloth, with no trace of a stain. Was delivered to my home up two sets of stairs and took 20 minutes for me to put it together. Perfect service.

4 novembre 2022
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi Darren, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valutata 4 stelle su 5

Snug offers a better experience than…

Snug offers a better experience than some of the competing products in the market. Good UI

28 luglio 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi Anand, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valutata 5 stelle su 5

Emma gave us support and support during…

Emma gave us support and support during our application, with total disposition, we are grateful for her help.

27 luglio 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi Marcela, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valutata 5 stelle su 5

One click to a new home

Snug is an accessible,easy to utilise platform for all ages,thanks to Snug & Alexandra from Fletchers,we have found our perfect,snuggling place.

14 luglio 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi Carmel, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valutata 5 stelle su 5

Great service

Great service, great communication. For a man going through some hard times, you guys have made me feel good again, you’ve taken away my stress and my family is going to be back together. Thank you more than words.

14 luglio 2023
Non scritta su invito
Logo di Snug.com

Risposta di Snug.com

Hi Benicio, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più