Found out about this company this morning, went there and ordered online to collect immediately, staff were ever so helpful, As I collected in person they offered me a refund for postage or anothe... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
They sell faulty machines and do not give refunds. Customer service is appalling. Will have to take them to court for selling faulty machines under sales of goods act 1979 / consumer act 2015 sect... Leggi di più
L'azienda ha risposto
I ordered on Friday and delivery was due Monday, it never arrived so checked tracking with courier company, it stated there had been a problem with my delivery. When contacted I was informed it had b... Leggi di più
L'azienda ha risposto
Alan @ Snowshock been brilliant past two days as my machine wasn’t freezing and he sent us new parts and also helped us to put it on via video call. Machine wasn’t freezing off since last year and now... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di cibo e bevande (catering)
- Distributore di bevande
- Produzione di alimenti
- Negozio di forniture per ristoranti
- Magazzino
Scritti dall'azienda
Slush Machines, Slush Syrups and Slush Supplies from SnowShock, UK Wide suppliers of premium slush products. Call us today to order on 0330 053 6132.
Informazioni di contatto
Unit 2, Whitehouse Road Industrial Estate, Whitehouse Road, NE15 6LN, Newcastle upon Tyne, Regno Unito
- 03300536132
- trustpilot@snowshock.co.uk
- snowshock.com
4,5
Eccellente
202 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very impressed
I had bought a slush machine but was struggling to find syrups that were good value. Then I came across snowshock they have a great selection of flavours in their syrups and at a great cost. I was very impressed
6 giugno 2022
Risposta di SnowShock
Thanks, hope you have a lovely day.
Excellent machine
Excellent machine, from order to delivery i was kept up to date with the progress of my order.
Would recommend to anyone.
Easy to use and the step by step guide of the booklet was very easy to follow.
4 giugno 2022
Risposta di SnowShock
Great to hear Colin, were looking forward to supporting you whenever you need us.
Next day delivery as promised
Next day delivery as promised! Vast range of flavours, fantastic conpany to do business with!
1 giugno 2022
Risposta di SnowShock
Thanks for your feedback Daniel, it means a lot.
We ordered a pavement sign from…
We ordered a pavement sign from snowshock, easy to order online and delivered the next day.
Sign is exactly as described and just what we needed
31 maggio 2022
Risposta di SnowShock
Glad you like it.
Excellent service, excellent syrups
Excellent service, quick and efficient delivery and high level syrups. Would definitely recommend and am currently buying and will continue to buy and recommend others to buy as kids and adults love the taste.
Thanks
23 maggio 2022
Risposta di SnowShock
Thanks Ali, I've shared this with the team and they are delighted, cheers.
Great product will be getting more in…
Great product will be getting more in the future.
17 maggio 2022
Risposta di SnowShock
Thanks, see you soon.
Excellent company
Excellent company to deal with. Website easy to use, has everything you could need. Really quick delivery too!
9 maggio 2022
Risposta di SnowShock
Thanks Ellis, it's great to hear your feedback, we hope you have a lovely day.
Slow snow
This product took too long to be delivered and i was invoiced for the goods before they were received
23 aprile 2022
Risposta di SnowShock
Hi Martyn, sorry your delivery took longer than usual, our external couriers are generally very good but not this time! Hope it didn't cause you too much inconvenience.
very quick and efficient service.
15 aprile 2022
Risposta di SnowShock
Thanks Shahid, we hope you have a lovely day.
Always quick and efficient service.
5 aprile 2022
Risposta di SnowShock
Great to hear, thank you. Have a lovely day.
Very fast delivery
Very fast delivery
Excellent products spoke to a lady o the phone couldn’t be more helpful
Would definitely recommend this company
29 marzo 2022
Risposta di SnowShock
Pam, we are so glad you are happy with your experience, have a great day.
Excellent service and delivery
28 marzo 2022
Risposta di SnowShock
Thanks for taking the time leave your review :-)
One of the free stock was missing
One of the free stock was missing. When I asked the driver he said the company always do this kind of mistakes.
23 marzo 2022
Risposta di SnowShock
Hi Kandeepan,
Thank you for taking time to leave us a review. The drivers do not work for Snowshock, they work for a courier company so they would not know what goods are in boxes or wrapped on a pallet. If there is anything missing from your order please contact us and let us know, we will clear up and resolve any issues you may have. We hope you're happy with your purchase.
Kind Regards
Snowshock
Ring to ensure delivery was next day
Ring to ensure delivery was next day. 3 days later still hadn't arrived.
We needed this for a charity event and it cost us lots of money in lost sales.
Order well in advance
23 marzo 2022
Risposta di SnowShock
Hi Marc,
Apologies for the delay with your delivery. Upon looking into this it seems the third party courier was unable to gain access due to a road closure. Once an order is dispatched it is out of our hands and with the courier, it is very rare an order doesn't make it next day however our sales team are more than happy to investiagte and assist in any delays by contacting them on 0330 053 6132.
Kind Regards
Snowshock.
Risposta di SnowShock
Thanks Vinit, glad you like it!
I purchased my first slushie machine…
I purchased my first slushie machine for my business! The website was easy to navigate and any questions I had were answered right there on site. The delivery was quick, definitely a two person job for unpacking!
11 marzo 2022
Risposta di SnowShock
Thank you Sarah, it means a lot :-)
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