Snowdonia Cheese Co. Recensioni 

295
•
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

It was for a special order for brother who was in ill health. His favourite cheese. His appetite had returned and wanted him to have nice things around him. Snowdonia Cheese Co was excellent in gettin... Leggi di più

Valutata 5 stelle su 5

I,ve already sent numerous beautiful hampers for presents from Snowdonia Cheese Company as the cheeses are exceptional. The wide range of cheeses are first class and the additional products excellent.... Leggi di più

Valutata 5 stelle su 5

I received a gift of Snowdoniacheese at Christmas I was blown away as the cheeses were exceptionall Since then I have purchased directly online and I have never been disappointed. As I previousl... Leggi di più

Valutata 1 stelle su 5

Ordered a Christmas hamper on 2nd December for delivery on 22nd December. Had multiple messages from DHL - saying couldn’t deliver. Tried to contact them and Snowdonia Cheese multiple times over 3 d... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Caseificio

Scritti dall'azienda

Snowdonia Cheese Company expertly crafts luxury cheeses and chutneys using the finest natural ingredients for incredible flavour.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

295 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(295)

164 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The Rockstar cheese is sublime

The Rockstar cheese is sublime. A tangy flavour with an ooh so smooth texture. Will definitely be ordering more of that flavour. Black Bomber has long been a favourite.

27 luglio 2026
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

Thank you Robert, I am pleased to see that you are such a fan of our Rock Star and our Black Bomber. Hopefully you find more favourites soon :)

Valutata 5 stelle su 5

It was loved by my daughter

It was loved by my daughter

27 luglio 2026
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

I am very pleased to see that your daughter was happy with our products. I hope you choose to use us again for your next gift-giving occasion :)

Valutata 5 stelle su 5

Very good and efficient service…



Very good and efficient service from.ordering to receiving thank you .

2 luglio 2026
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

Thank you very much for taking the time to leave this review. We hope to see you again in the not too distant future.

Valutata 5 stelle su 5

The best cheeses

The best cheeses. My all time favourite now.

2 luglio 2026
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

Thank you so much! We are so pleased to see that we are now your favourite.

Valutata 5 stelle su 5

Delivery made today in 34 degrees

Delivery made today in 34 degrees, DHL did not knock or ring the doorbell, checked on delivery time at 6.00 found delivery on front step in direct sun.
Cheese was soft , wax melted the only ice block was a polythene bag which was completely melyed, the insulation was bubble wrap, so cheese completely ruined. With the current temperature certainly a complete lack of insulation and cooling blocks, might have not saved the situation, but certainly didn’t help. We do have a cupboard in the porch that it could have been left in. Maybe DHL not the best choice of carrier. Waiting on response
UPDATE. a new replacement sent, received safely in to me directly, driver did try to hand over a box of gravel in error, admitted he had delivered the previous one showed him the cupboard by the front door, said it was locked, demonstrated it wasn’t just a bolt and got him to read the information on the box. He did apologise. Maybe reconsider your carriers or maybe we were unlucky. Positive the cheese was lovely and thank you for the replacement.

10 luglio 2026
Non scritta su invito
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

I am very sorry to learn of this matter. If you have not already done so, please give us a call or get in touch via email and we will do all we can to assist.

Valutata 5 stelle su 5

Delicious cheese

Delicious cheese, easy ordering and rapid delivery

2 luglio 2026
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

We are so pleased to see that you had a good experience with us. Thank you so much for taking the time to leave a review.

Valutata 5 stelle su 5

Always excellent

Always excellent - best cheese ever!

2 luglio 2026
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

Thank you Susan, this is brilliant to hear!

Valutata 5 stelle su 5

Fantastic service

Fantastic service - arrived as scheduled.
Lovely cheese hamper

1 luglio 2026
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

Thanks Peter, I am pleased to see all arrived in good time and in good condition. We hope to see you again before too long.

Valutata 5 stelle su 5

Sent as a gift to a friend

Sent as a gift to a friend. They were thrilled!

1 luglio 2026
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

We are so pleased to see that your friend was happy with the gift. Thank you for taking the time to leave this review.

Valutata 5 stelle su 5

Issue regarding delivery by DHL overcome

It would seem that many of the negative reviews are actually down to delivery and DHL. I ordered our normal cheese selection and this was promptly dispatched. DHL lost parcel. Snowdonia Cheese customer support was superb (Thanks Dan). New order dispatched overnight. Not only excellent cheese but backed up by excellent customer service

8 luglio 2026
Non scritta su invito
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

Thank you very much for taking the time to leave this review, especially following the frustration you must have felt. While we regret that the courier may have let you down, we are very pleased to see that we were able to rectify the matter for you, and that you were pleased with the redelivery. Once again, thank you so much for your understanding and patience during what must have been a frustrating matter. This really is appreciated.

Valutata 5 stelle su 5

Wedding Cheese Cake

Ordered a wedding cheese cake for my son, prompt delivery. The cheeses were perfect and did their job...soak up alcohol !!! They tasted lovely particularly the truffle cheese. Thank you

4 luglio 2026
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

Thank you Clare, we are so pleased to see we were able to provide a contribution to a special day.

Valutata 5 stelle su 5

my son brought me a hamper full of your…

my son brought me a hamper full of your cheese an chutneys enjoyed them all so much i ordered more an will be returning for more later

30 giugno 2026
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

We are pleased to see both you and your son are such fans. We can't wait to see you again soon.

Valutata 5 stelle su 5

Great selection of cheese

Great selection of cheese, chutney and crackers. Love the new Purple Vale. Good delivery. Love the loyalty scheme that allows you to quickly get free cheeses or other items.

30 giugno 2026
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

Thank you very much for the review. We are very pleased to see that you are a fan of our Purple Vale and our loyalty scheme. Thanks again!

Valutata 5 stelle su 5

Excellent service!!!

Ordered one day and arrived the following day. By the way, BEST CHEESE EVER. Personal preference, RED DEVIL.
Would give 5 * plus, excellent service and gorgeous flavoured cheeses.

30 giugno 2026
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

Thank you Patrick, we are thrilled to see that you are such a fan, of our Red Devil especially. We are pleased to see the delivery was swift, and we can't wait to repeat the service in the future.

Valutata 1 stelle su 5

Cannot leave zero stars.

Cannot leave zero stars.

Having had Snowdonia Cheeses as our wedding cheese/cake after enjoying them for years I thought it would be a nice idea to order several assorted cheeses for my dad’s 70th birthday celebration, and selected named day delivery for the extra fee.

I returned home on my lunchbreak on the names day expecting to see, as promised in two of the FAQ’s on the website, a box of tasty cheeses, safely packaged away from the heat in cold packs. Instead, Royal Mail had thoughtfully left a card saying they’d try again tomorrow and had returned the package to their (not refrigerated) warehouse. On contacting Snowdonia they said they would redeliver new cheese to compensate for the loss. As we were going away for the weekend they also confirmed they would send the replacement package to the address of the celebrations. However, the cheese went on a big five day round trip to my house with the original address, sat in the warehouse over the weekend, was redirected when Royal Mail cottoned on to the fact that although the street address had been changed, the postcode had not. This was finally allegedly delivered, not to me, but by the Royal Mail photo, to some randoms in a van (not even in the property!) at the temporary address we had left two days prior. After which the customer service department have apparently processed a refund that has not showed up despite it now being well over the ten working days quoted. I hope that cheese didn’t get eaten after being in June heat integrated! Awful customer service and it’s put me off buying from them again.

5 giugno 2026
Non scritta su invito
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

Thank you for taking the time to leave your feedback. We are genuinely sorry that your experience did not meet either your expectations or our own.
We fully appreciate how disappointing it must have been for your order to arrive later than the nominated delivery date, particularly as it was for your dad's 70th birthday celebration. As soon as we were made aware of the delay, we arranged a replacement shipment at no cost.
Unfortunately, despite amending the delivery address, the order contained two different postcodes, which resulted in the replacement being incorrectly routed within the Royal Mail network. We completely understand how frustrating this was.
With regard to your refund, we can confirm that a full refund of £35.00 was processed back to the original payment card on 9th June, and an automated refund confirmation was sent to the email address used to place the order. As the order was paid for by a different individual, it may be worth checking with the cardholder if the refund has not yet been identified.
Whilst we appreciate this does not undo the disappointment caused, we did everything we reasonably could to put matters right by arranging a replacement and issuing a full refund. We are sorry that, on this occasion, the service you received fell below the standards we strive to deliver and hope you might consider giving us another opportunity in the future.

Valutata 5 stelle su 5

I ordered a gift box for fathers day

I ordered a gift box for fathers day. Unfortunately DHL sent the package to the wrong address. As soon as I reported this to Snowdonia Cheese Company they arranged for a replacement to be sent out.

The original item was delivered badly damaged which they're now investigating. However I can not praise their customer service enough Dan went above and beyond and I really appreciate. I've now got the replacement in perfect condition. And they're communication throughout was fantastic.

17 giugno 2026
Non scritta su invito
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

Thank you very much for the kind words, this really is appreciated. While I am sorry to learn of the initial issue, I am pleased to see all was resolved to a satisfactory level. Thank you again!

Valutata 5 stelle su 5

Extra special gift

Excellent service , ordered one day next day delivered . Lovely packaged , was for a couple special birthday . Was pleased with the cheeses and chutneys and the little extra s . Great idea for people that have everything .

13 giugno 2026
Non scritta su invito
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

Thank you very much for taking the time to leave this review. It is greatly appreciated, and we hope you continue to use us going forward.

Valutata 5 stelle su 5

Cheese and pickles

The order came before due and was well packed. Delivery service is good.

26 maggio 2026
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

Thank you for your review, we hope the earlier than expected delivery was not too inconvenient, and we are pleased to see the delivery service was of a high standard.

Valutata 3 stelle su 5

Late delivery

The fact that the package I ordered as a birthday gift, over a week before the birthday, was not delivered (by DHL) and had to be delivered again, a week after the birthday, was very annoying. Also I found it impossible to speak to DHL about the issue. I have full confidence in the quality of the product, but not in the delivery service.

26 maggio 2026
Logo di Snowdonia Cheese Co.

Risposta di Snowdonia Cheese Co.

Thank you for taking the time to leave this honest and helpful review. We are currently speaking with our couriers, to ensure services continue to improve. Thank you for the kind words and we do hope to see you again.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più