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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Delivery was sooner than stated. Packaged very well. Delivery company chosen were also excellent. Two chick's eggs whites were great. The Tasty Mature, whilst melts much better than the ordina... Leggi di più

Valutata 5 stelle su 5

The EatLean cheese range is fantastic including the smoked cheese blocks and spreadable. The nutritional values are great for anyone who is health minded or has to watch saturated fat levels. The tast... Leggi di più

Valutata 1 stelle su 5

Received a mouldy block. In subscription. It happens but took ages and a reminder to sort out. No real apology or offer of compensation other than “do you want a refund or replacement “. Customer serv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am on a high protein way of life,the Eatlean cheese is fantastic.i use the grated cheese on jacket potato and salads,the soft cream cheese on wafers with beetroot or pickle.lots of uses i am looking... Leggi di più

Dettagli dell'azienda

  1. Servizio di ordini alimentari online
  2. Produttore di alimenti
  3. Fornitore di prodotti alimentari

Scritti dall'azienda

PROTEIN PACKED, LOW FAT, SUPERCHARGED CHEESE 💪 40% more protein 🏃 90% less fat 👇 50% fewer calories Cheese made to fire up your tastebuds and fuel your body. A natural source of protein, no nasties, no nonsense, just game-changing macro's (and an epic melt!


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

653 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 42% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(653)

119 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

High protein meals…

I am on a high protein way of life,the Eatlean cheese is fantastic.i use the grated cheese on jacket potato and salads,the soft cream cheese on wafers with beetroot or pickle.lots of uses i am looking forward to using o er the next few weeks.the delivery was well packed and arrived on time.

17 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Alles Top,

Alles Top,
zwar hat sich die Lieferung geringfügig verzögert, aber wir wurden direkt über den Grund informiert und erhielten einen Gutschein als Wiedergutmachung. Super Kunden-Support. So wird richtig gearbeitet. ich wünsche dem Startup gutes Gelingen.

Everything was great.
The delivery was slightly delayed, but we were informed directly about the reason and received a voucher as compensation. Excellent customer support. This is how business should be done. I wish the startup every success.

5 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

The EatLean cheese range is fantastic…

The EatLean cheese range is fantastic including the smoked cheese blocks and spreadable. The nutritional values are great for anyone who is health minded or has to watch saturated fat levels. The taste is exceptional. Try all the range and see what suits you, for example the red and original cheese blocks and all the snack items. Wish supermarkets would stock your entire and block range. I have subscribed to the direct home orders and works out at great value for money. So easy to order, reorder and amend your requirements on line. Thank you

9 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Poor online and delivery service

Can’t say much about their products as they are really good. But the company is simply not ready for the online demand. Ordered a bundle on a wednesday and supposed to have it delivered on friday. Nothing came in. Royal mail tracking is stuck on “we are expecting it”. Really poor service considering you are paying for a Tracked 24 service. Customer service takes ages to reply to emails. In the end I had enough and disputed the transaction with my bank to get the money back. I’ll buy what I need from the shop from now on unless they sort their infrastructure. At the moment it’s a poor service.

3 giugno 2026
Non scritta su invito
Logo di Eatlean Protein

Risposta di Eatlean Protein

Hi Gianluca,
Thank you for taking the time to leave a review for us. Our sincerest apologies for the negative experience with this order.
A member of our team has contacted you via email this morning to help resolve this.
- The Eatlean Team.

Valutata 1 stelle su 5

Received a mouldy block

Received a mouldy block. In subscription. It happens but took ages and a reminder to sort out. No real apology or offer of compensation other than “do you want a refund or replacement “. Customer service abysmal Despite the below comms claiming to have requested details - NO EMAIL was received apart from the ones I originated with my complaint. Please refrain from making public token gestures that are incorrect

14 maggio 2026
Non scritta su invito
Logo di Eatlean Protein

Risposta di Eatlean Protein

Hello,
Thank you for taking the time to leave a review for us. Our sincerest apologies for the negative experience with our cheese and service response times.
We have sent you a request for more information - let us know your name and order number and we will look into this further for you.
- The Eatlean Team

Valutata 5 stelle su 5

Perfect

Quick delivery, cheese is very tasty and delivered in perfect condition

27 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

the wrong item arrived and i have had…

the wrong item arrived and i have had no responses to multiple emails. going to have to do chargeback. been a week.

26 maggio 2026
Non scritta su invito
Logo di Eatlean Protein

Risposta di Eatlean Protein

Hi Kenny,
Thank you for taking the time to leave a review for us. Our sincerest apologies that you received the incorrect item.
It appears that a member of our team has since been in contact to resolve this for you. However if you do require further assistance please email us at info@eatlean.com and we will be happy to help.
- The Eatlean Team

Valutata 3 stelle su 5

Update: Anlaufschwierigkeiten beim Service

Leider sehr enttäuschende Erfahrung. Von einer Charge der Protein Cheese Bars waren bei mir insgesamt 25 Riegel verschimmelt.

Besonders ärgerlich: Auf zwei Reklamations-E-Mails habe ich keinerlei Antwort erhalten. Kundenservice scheint praktisch nicht vorhanden zu sein.

Es fällt zudem auf, dass PayPal offenbar nicht mehr als Zahlungsmethode angeboten wird. Das wirkt leider so, als wolle man sich mögliche Konfliktfälle und den damit verbundenen Kundenservice ersparen.

Schade, denn das Produkt an sich hat mir eigentlich gut gefallen.

Update: nach der Abgabe der Bewertung umgehende Kontaktaufnahme durch Eatlean sowie Erstattung erhalten. Daher ändere ich die Bewertung von einem auf drei Sterne.

28 aprile 2026
Non scritta su invito
Logo di Eatlean Protein

Risposta di Eatlean Protein

Hallo,
vielen Dank für Ihre Bewertung.
Wir entschuldigen uns aufrichtig für die Verzögerung Ihrer Bestellung.
Das Problem scheint behoben zu sein. Sollten Sie weitere Fragen haben, kontaktieren Sie uns bitte per E-Mail unter info@eatlean.de. Wir helfen Ihnen gerne weiter.
Nochmals Entschuldigung für die Unannehmlichkeiten.
Mit freundlichen Grüßen
-The Eatlean Team

Valutata 1 stelle su 5

I ordered £45 products which arrived…

Update: the product has mould in it. No response from the vendor!!

I ordered £45 products which arrived with ice packs completely melted and bars broken. I provided a video with timestamp showing clearly the condition of the package. As it is dairy product it can not stay unrefrigerated especially on the hottest day of the year (so far).

Got a response from the company saying its ok to consume!! really are you joking as your website says they need to be refrigerated.

I have raised this with my bank and will be raising with food safety standards company as not only the product was damaged the subsequent recommendation is dangerous.

22 maggio 2026
Non scritta su invito
Logo di Eatlean Protein

Risposta di Eatlean Protein

Hi Vish and Mag,
Thank you for taking the time to leave a review for us. We are sorry to hear that you were not satisfied with the delivery.
A member of our Customer Services team has now contacted you to reach a resolution.
- The Eatlean Team

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