smug.org.uk 

Grazie per aver visitato Trustpilot. Purtroppo, non è più possibile lasciare una recensione su questa pagina perché il sito web dell'azienda è stato chiuso. Se hai domande, non esitare a contattarci.

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

SMUG PGcert in MSK Ultrasonography I signed up for the mentorship course and found it so useful that I am now studying the PGcert in MSK ultrasonography at the University College of Osteopathy.... Leggi di più

Valutata 3 stelle su 5

Nicely made but not working well for me. Like an earlier reviewer I have difficulty breathing in this mask as it sucks into my mouth and nostrils when I breath getting a build up of condensation insid... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Cool! As face coverings go these are as good as it gets. Whilst face coverings are not the most comfortable things to wear, especially in hot weather, I've not come across any that are so well made,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

These face masks are brilliant, I have bought four now and everyone of them has been finished to a very high standard, the fit is adjustable which is very good as if you have a small head like myself... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

The social enterprise helping people wear smiles. We make face-wear less intimidating and fun through bespoke, personalised designs and smiles to those who matter most.


Informazioni di contatto

Tutte le recensioni

(581)

0 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

5 big stars from me!

The team at Smug could not be more helpful with queries about the masks and delivery is incredibly quick. Great product, comfortable and adjustable. Would (and have) recommend to anyone looking for a mask.

17 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Thanks Jess - appreciated!

Valutata 5 stelle su 5

This was just a great experience - lovely and a great fit

This was just a great experience from start to finish. They have a very easy to navigate website and simple ordering for the mask I chose. The communication was great and new when to expect it. The mask was great quality, was really nicely packed with a personal note. It was a really good fit with the toggles behind the ears and the wire above the nose.Lovely material. I would definately recommend and will be buying another.

17 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Ah thanks Kirsty you make us Smug :)

Valutata 5 stelle su 5

Excellent

Excellent, comfortable and great colours.

16 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Thanks George keep feeling Smug :)

Valutata 5 stelle su 5

Perfect for all the family

Perfect for all the family from teenagers to grandparents. Lovely quality and great choice. Thank you!

14 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Ah thank you Sue!!! Makes us Smug!

Valutata 3 stelle su 5

The mask is well made and the fit is…

The mask is well made and the fit is good. The only fault is that the fabric is so dense it is hard to breathe in. Maybe will be okay for the winter weather.

14 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Hi Janet thanks for the feedback - you may find loosening the toggles just a little and the nose clip to ensure there is not a partial vacuum and the air circulates, may help. We are launching a new version 2.0 Smug in September based on useful feedback from folk like you - so watch this space!

Valutata 5 stelle su 5

Brilliant face masks

These face masks are brilliant, I have bought four now and everyone of them has been finished to a very high standard, the fit is adjustable which is very good as if you have a small head like myself you can adjust perfectly to fit your face, I bought two black one blue and jungle green
All of mine were hand made by Emily so a massive thank you to Emily for keeping us all safe x

14 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Thanks Stephen - will pass on to Emily :)

Valutata 5 stelle su 5

Incredibly fast and efficient service…

Incredibly fast and efficient service and the masks are comfortable and attractive. Many Thanks

14 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Thanks Mandy - the Smuggers at HQ are dispatching same day and the awesome Royal Mail doing us proud!

Valutata 5 stelle su 5

Great for Glasses

Great quality product backed up by exceptional service. Ideal for a glasses wearer.

14 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

We love a bit of reduced glass fogging Ally :)

Valutata 5 stelle su 5

Smug-tastic!

The face mask is great! Well made, comfortable and so much better than the disposable alternative. If you’re going to have to wear a mask, wear one of these.
Customer service including packaging and delivery has been awesome.
Buy better and support this nifty little startup!

13 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Darren thanks - this sort of feedback makes us feel really Smug. Appreciated!

Valutata 5 stelle su 5

Made in the UK

Made in the UK, so helping to keep people earning, comfortable to wear, look good and like the thought of the donations of masks to others that buying from you supports.

13 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Thanks John - we work hard to ensure everything Smug is ethically sourced in the UK to support other struggling British businesses during a very challenging time. We appreciate your support in helping us do that! FeelSmug!

Valutata 5 stelle su 5

Excellent

Excellent for us big heads and no glass steam up 👏🏻👏🏻

13 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Cheers Richard - keep smiling, no glass fogging!

Valutata 3 stelle su 5

I was not as smug said like to have…

I was not as smug said like to have been as envelope arrived open, the masks are rather more muted in colour than appear on website and are more basic than I expected. Also bit to small/tight a design to breathe easily I feel.

Nevertheless congratulations on start up and good luck with what you are doing and your positive ethos.

13 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Hi Giles - sorry to hear the envelope arrived open. Colours vary a little with the dye taking to each cotton batch but should be a good representation as all the images are real and un-doctored - we are too small for a posh photo studio! It sounds like you may need one of our larger masks - ping us an email on hello@smug.org.uk and we will see if we can help :)

Valutata 5 stelle su 5

Arrived on time

Arrived on time. Well made and beautifully packed. Very environmentally aware. Good fit although stiffer than expected.

13 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Thanks Helen - may soften after a couple of washes :)

Valutata 3 stelle su 5

Disappointed

I redearched masks online and was impressed with the review for this one. However I wear glasses and they steam up whatever I try to do. Also the mask clings to my nose and mouth when I breathe or talk. Is that normal? I only wear this pretty mask when I know it is just for a few minutes . I have gone back to disposable ones for big shops etc.

13 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Hi Cookie - if the clip is pressed in your glasses should not fog up as much according to other users. The cut of the Smug is intended to hold the material away from wearer's mouths, but it does move particularly if over-tightened as it creates a partial vacuum - it may help to try loosening the toggles a little to see if that improves things?

Valutata 5 stelle su 5

How things should be done.

From the very beginning the service was first class. Naming the people involved in the making and delivering the product gave it a personal touch. Product excellent. Well done.

12 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Hi Robert - thanks so much for sharing. FeelSmug.

Valutata 5 stelle su 5

comfortable and breathable

I recommend these masks; some of the best ones I've ordered. Light, breathable.
My children love the fit and design too.

12 agosto 2020
Non scritta su invito
Logo di smug.org.uk

Risposta di smug.org.uk

Thanks Lizzy - lovely to have you share smiles.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più