Smile Dental Care Recensioni 

Like another 1-star reviewer, I'm with Tadcaster Smile, but the problem seems to be with their financial management/administration, which I think is national or regional, not in-branch. I had a routine check-up in January which was covered by an HC2 certificate, but the HC2 had not yet arrived in the post. So I paid for the check-up and was told to keep the receipt, bring in the certificate at my next appointment and they would refund the fee. Note that they did not have the certificate number at that point, and nor did I. At my July appointment I presented the receipt and my HC2, which is valid from 4 days before the January appointment. They then claimed that the refund had been paid. Various emails ensued; when I pointed out that they couldn't have refunded me without the certificate number, they still said that 'the system' showed it had been processed - classic 'computer says no'. So I asked them to send me proof of the refund, and the date, and the means of payment - all of which they have to do under UK consumer law. I sent them proof that my bank had received no payment. They then promised to do a refund. That was mid-July. I'd received nothing by mid-August, so I asked again for proof they had refunded it. I got an apologetic phone call from the branch asking for my bank details (again) and was once again assured that the refund would be done. Here we are in mid-September and still no refund. So I'm taking it to Trading Standards. I'm sure the staff in-branch do their best, but the company admin would seem to be either incompetent or worse.

Pocklington

What a complete joke! NO STAR! I had a hole in my back tooth, so I’ve rang the 111 dental health emergency, they advised me to see a dentist in Morley. The Morley dentist took an X-Ray and advised me to get a root canal. I’ve eventually managed to get a NHS dentist UNFORTUNATELY this one. I went to see them traveled from Leeds to York YO42. This dentist TRIED to take an x-Ray, but there x-Ray machine DID NOT WORK! Haha! Instead I had to show the Morley x-Ray on my phone. This dentist looked and said, you cannot save the tooth. As I am the customer, I have a right to exercise my consumer right. I wanted them to refer me to get a root canal, 3 weeks no response! I had to ring and chase up on the referral. Eventually 4-5 weeks later, Harrogate dentist rang, but I was not sure about the procedure that he had explained, I left it for awhile. Later on 4 WHOLE MONTHS LATER, I WAS IN IN EXCRUCIATING TOOTH PAIN, I rang 111 explained, they said I could ask Pocklington to do a new referral, but they refused and even stopped me making further appointments. Enduring the long term tooth pain, I eventually had to take the back tooth out! I WANT TO WARN EVERYONE ABOUT THIS SHAMBLE DENTIST PRACTICE! KARMA WILL COME BACK AROUND! PLEASE DON’T GO WITH THIS POCKLINGTON DENTIST. Message to maddy and the practice manager get all the facts straight first before you take your clients off your list! Also, maddy there is nothing perfect about your dentist practice!!!

My smile dental care is 1-3 The Crescent, Boscombe. Had an appointment with the hygienist on 1st September 11am, duly arrived at 10-55am only to be told it was cancelled due to IT problems ( I had paid a £35 deposit for this appointment during my previous appointment) They took my name and phone number and said they'd contact me to arrange another appointment, ok I thought, a week later still no message from them , so I decided this is terrible service, went to ask for a refund, lady receptionist was over happy ( and showed it ) I've had to fill out a refund form and was told it won't be processed until October. Quick enough to take your money, when it's there fault ,not so quick to refund . Not good service won't recommend them or use them again. Stephen Smedley

My Smile is the Tadcaster one. Had nothing but mistakes since I joined. They cancelled 2 appointments plus another on the Saturday morning when I was there. Saying they had other staff working but did it on another system. Then I had a mould done to make a denture. I kept going back on the appointment days but was messed about. I don't live local so is a 30 miles round trip for me. So went back several times still no denture. Later on they said we think it's been lost...... No shit! In all I was waiting 4 months baring in mind I had some teeth that was really loose. So couldn't eat much! Eventually got them but the original one I had what was lost. They don't fit right I complained to get another set done but no as would cost them money. It cost me £327 so I'm the customer but that don't count. If you can afford it go private. Otherwise just stick with these amateurs NHS gone to the shit house.

⭐️⭐️⭐️⭐️⭐️ Outstanding Experience with Smile Dental – Hygienist Appointment (Hanway Portsmouth)

I recently had a private hygienist appointment at Smile Dental with Jane Adenigba and her assistant, and I couldn't be more impressed. From the moment I arrived, they were both incredibly professional, welcoming, and attentive.

Jane did a fantastic job — the results were genuinely amazing. She took the time to explain everything clearly, answered all my questions with patience, and made sure I was completely comfortable throughout the entire procedure. Her attention to detail and gentle approach made what can sometimes be an uncomfortable appointment feel smooth and reassuring.

It's rare to come away from a dental visit feeling this positive, but Jane and her team really delivered. Well done! Highly recommended.

Very good dental clinic. I had been with them for the last 5 years. The dentists are amazing and help you with every step of the treatment. The staff were very friendly as well.

Would definitely recommend my family and friends for any dental issues they have.

Best dentist in Salford .
Friendly service . Excellent dentist . Comfortable environment

I have a broken tooth needs filling. been with the practice based in this house for over 40 years, seen many changes while it was a NHS dentist, when it was sold to BUPA it went downhill, taking NHS patients and cherry picking what ever treatment was best profit. they then sold the practice to WELL DENTAL CARE.
Now I need dentistry to fix up the broken tooth, I find I have been dumped from their NHS list, reason given because Ive not contacted them since 2021, not true, my wife rang every year to make sure we were still listed, both of us.
Very unprofessional management, NO notification or communication that this was going on. really bad way to "do business" .