Not a great company. Ordered a coat because there system failed it took over £350 pounds from my bank account and after completing and them acknowledging there systems failed. It then took them 4 day... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Not a great company. Ordered a coat because there system failed it took over £350 pounds from my bank account and after completing and them acknowledging there systems failed. It then took them 4 day... Leggi di più
L'azienda ha risposto
I have been a customer of SMI for a number of years and have found their customer service to be 10/10 I spoke with a lady called Shona who rectified an issue I was having with an international order.... Leggi di più
L'azienda ha risposto
SMI has been great for our PPE needs - Connie Warren, the customer experience specialist in particular has been amazing resolving any issues we've had regarding our orders. Thank you so much :)
L'azienda ha risposto
I have recently taken over as centrally ordering for our company and the communication with Annelie Fisher, Ross Drysdale and Stephen Lewis has been excellent. Shout out to Shona who has followed up... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Vision House, Bedford Road, Petersfield, GU32 3QB, Hampshire, Regno Unito
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
We had some issues last year however so far this year the lead times have improved a lot.

Risposta di SMI
Very easy site to use. All ways happy to help. Very accommodating

Risposta di SMI
SMI were new to us and from day one were supportive to our needs. Any problems were resolved quickly, staff were helpful and communicative. Happy to have found a reliable, cost effective supplier.
Great products, fast delivery on stocked items, bespoke also very quick. Dealt with the SMI for many years and never had any issues.

Risposta di SMI
At Allianz, we all receive excellent service! any issues are dealt with promptly. Our contact, Andrew, always responds to our queries & is a very helpful member of your team.

Risposta di SMI
Great customer service from Dave and Helen - no query is too small and they have always resolved any issues speedily and satisfactorily. They have strong product knowledge and we know our PPE and workwear requirements are in good hands. It's always a pleasure to do business with them!

Risposta di SMI
SMI have always been a pleasure to work with, supplying a good quality product and happy to listen to customers.

Risposta di SMI
Kate is extremely helpful and pleasant to deal with. Very efficient in responding to my emails.
Great customer service.

Risposta di SMI
Excellent customer service, individual approach to a client, flexibility and quick result.

Risposta di SMI
Kate is always quick to reply and very helpful when asking questions.
Fast service

Risposta di SMI
Very good service and Grace Bennett is always happy to help with any enquiries I have regarding products, delivery times etc. Happy customer!

Risposta di SMI
Prompt, professional, and friendly support from Ellie McShane.
Clear explanations and a walkthrough of what is possible through their portal, ordering etc.

Risposta di SMI
Tim is always very helpful with any enquiries regarding the Equans Account. The website is easy to use and notification of the deliveries is always emailed through to me. If any clothing items needs to be added to our account, this is done quickly and efficiently.
Thanks Tim for all your help and assistance.
Always a great service from SMI, Website is easy to use. Resolution to any issues you face always seem to be dealt with professionalism. a great example for customer service for clientele. also a good selection for all your workplace needs!
Great service and great range of products. Fast delivery and very competitive.
Great service
all ways at the end of the phone and superb support
product are hard wearing and long lasting.
new products added regularly.
Very amiable friendly staff, willing to help and ensure continuity. Product line very affordable and the products we have selected are of a good standard for the required purpose.
Would recommend.
SMI have always been a pleasure to work with, supplying a good quality product and happy to listen to customers.
The addition with new supply lines is also good
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