SmartSurvey Recensioni 

82
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TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 2 stelle su 5

I've tried many times to complete a survey but it always crashes at the same page; 33% in. Previous would-be consultees were advised to report any error through the Smartsurvey website, but there is... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Governors at our primary school used SmartSurvey's Professional plan to design and run a staff wellbeing survey. We received a small discount because we're not for profit. The survey worked very we... Leggi di più

Valutata 5 stelle su 5

This is my second time using paid online survey for my research. I switch to Smart Survey as this platform provide more features at more affordable price including student price discount. I also lov... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Easy and simple to use, loved the analytics that helped to understand and share the results. We have used to conduct both parent/carer and pupil surveys at our school. Template are a great start... Leggi di più

Dettagli dell'azienda

  1. Azienda di software
  2. anche in
  3. Rivenditore di software

Informazioni fornite da varie fonti esterne

With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via a simple, yet stylish, online survey service. SmartSurvey is used by over 100,000 users, including businesses, educational institutes, charities and some of the world’s leading brands. Registered under the Data Protection Act, GDPR compliant and certified ISO27001, the company is widely recognised and trusted by government and public sector organisations.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

82 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(82)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

so happy with my survey

so happy with my survey, the site was easy to use and navigate. also they made it so easy to analyse my results which was great help for my research project!
i would 100% recommend this site to anyone wanting to create a survey.

20 aprile 2017
Non scritta su invito
Valutata 5 stelle su 5

Smart Survey Review by Selby Cary

Smart Survey Review by Selby Cary

The software is easy to use and the process of design is simplistic. The extensive sharing capabilities are excellent and allow the user to conduct market research in a variety of ways. In particular, the QR code function has allowed a physical survey to be distributed and accessed easier. The analytical section of the survey is very helpful, however, it could be improved by encompassing cross comparison of data.

5 aprile 2017
Non scritta su invito
Valutata 5 stelle su 5

great customer service

great customer service by Mo, just a shame you don''t do student discounts on buying responses, bet they would sell pretty well ;)

16 marzo 2017
Non scritta su invito
Logo di SmartSurvey

Risposta di SmartSurvey

Thank you Daniel. We do offer discounts when purchasing respondents, but this depends on the volume.

Valutata 5 stelle su 5

A Students best friend!

As a student the price was brilliant. £12 a month for data collective and it provides the data in so many formats.

It was quick and easy to set up with just one email of a photo of my student ID.

The hardest part was choosing what type of questions to use because of the variety of choices available to use.

Quick, easy and a great service.

13 marzo 2017
Non scritta su invito
Valutata 5 stelle su 5

UK based and Secure

We chose SmartSurvey because we wanted something that stores data in the UK and holds high level of security credentials. Smartsurvey has ISO27001 and Cyber Security Essentials plus.

The platform is also packed with features and easy to use, we are pleased with it and have already recommended it to other government departments.

13 marzo 2017
Non scritta su invito
Valutata 5 stelle su 5

Excellent for PhD research

I have used SmartSurvey for a number of my PhD studies as it is easy to use and simple to create online surveys. I particularly like the fact that it has a variety of functionality options that enable different questions to be addressed in different ways, ensuring that all of the questions can be asked within one survey. I often embed YouTube links within my surveys which works well - I was a bit hesitant initially but I encountered no problems and have continued to use YouTube clips with great success. Overall a great survey product!

24 novembre 2016
Non scritta su invito
Valutata 3 stelle su 5

Good but basic

Smartsurvey does what is needed of it and it is easy to use, but it does not have the features that I really require (counterbalancing, branching, timing).

24 novembre 2016
Non scritta su invito
Logo di SmartSurvey

Risposta di SmartSurvey

Sorry to hear that you did not get to access all of the features you needed. Did you contact our support team whilst using the site? We do have a some of the features you've mentioned, but our terminology may be different. For instance, we provide skip logic and page logic which can be used to control branching. If you would like to learn more about these features please contact us at support@smartsurvey.co.uk

Valutata 5 stelle su 5

5* Survey Software

Smart survey is user-friendly for both the researcher and participants of the study. Data can be exported easily to a number of formats. Setting up a survey is straight forward. Questions can also be saved on the system so they can be used in multiple surveys.

31 ottobre 2016
Non scritta su invito
Valutata 5 stelle su 5

Smart survey review

Smart Survey has been an excellent product for my research. Moreover, I have contacted their support staff on a few occasions, and they have also been very helpful and resolved all my problems.

21 ottobre 2016
Non scritta su invito
Valutata 4 stelle su 5

Quietly effective

Needed something relatively simple to replace the circulating of Word documents and found the UK based Smart Survey the ideal vehicle. As expected the key to success is spending time and effort setting up the survey and once that was achieved fairly simple to run. The type of survey requires comments and marks and any problems encountered either in the set up or downloading results dealt with efficiently by the friendly support team.

1 settembre 2016
Non scritta su invito
Valutata 5 stelle su 5

A super smart, intuitive survey tool

Our company moved from another well-known survey agency and so far have had a really good experience with SmartSurvey. Great customer service, superior functionality, an intuitive and user-friendly interface and UK based support make Smart Survey a great choice for budding and established businesses.

31 agosto 2016
Non scritta su invito
Valutata 4 stelle su 5

A good all round piece of kit

We use Smart Survey mainly for gaining feedback to our annual events. The system is flexible and caters for most if not all questionnaire requirements. In truth it's probably a lot more powerful than I'm aware of. I wouldn't hesitate in recommending it as an option if you're looking to gather feedback online.

31 agosto 2016
Non scritta su invito
Valutata 5 stelle su 5

Great business tool

Great business tool for creating questionnaires or surveys. It is very user friendly and ingenious. The customer support service is great, they are very helpful, friendly and the response time is brilliant. Would definitely recommend Smart Survey.

26 agosto 2016
Non scritta su invito
Valutata 5 stelle su 5

An excellent service

We've been really pleased with SmartSurvey, from help with our initial sign through to fast and efficient support with some quite obscure problems. Highly recommended.

26 agosto 2016
Non scritta su invito

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