DextRecensioni 

1919
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Amandine a été très réactive dès lors la prise en compte de la demande. Elle a été complète dans ses demandes pour que l'intervention soit efficace et rapide. Vraiment, je suis ravie que ma problémat... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had support from Boyan, regarding reconnecting/integrating Dext with Sage 50. I am not IT trained at all and not having Dext working due to waiting for upgrades on the their app was extremely frust... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A couple of days ago I left a scathing 1* review for Dext, following an issue with their billing that had seen me paying for a plan with allowances and costs way beyond what I had ever needed for the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Très satisfait de Dext. La fonctionnalité de récupération et de gestion des factures est très pratique au quotidien. Les documents sont centralisés facilement, ce qui permet de réduire les tâches... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di software per la contabilità

Informazioni su Dext

Scritti dall'azienda

Dext is the bookkeeping automation platform that eliminates much of the manual drudge work that slows bookkeepers and accountants down. It slashes the time it takes to capture, code, publish and reconcile invoice and expense data. And it’s the only platform that combines Data Capture, Data Automation, Data Health and Practice Productivity, all in one place. Simply, it gives bookkeepers the tools they need to make their clients’ accounting effortless.

Trained on more than 320 million documents per year, Dext extracts financial data with 99.5% accuracy. We integrate with most major accounting packages and over 11,500 banks, suppliers and marketplaces worldwide. And to date, we’ve saved bookkeepers more than 35 million hours of manual data entry.

Dext is the number one bookkeeping automation provider, with over 11,500 partner firms and 700,000 business customers, along with recent award wins, including Small Business App of the Year at both the Xero Awards 2024 and the Xero Awards US 2024.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(1919)

213 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amandine a été très réactive dès lors…

Amandine a été très réactive dès lors la prise en compte de la demande. Elle a été complète dans ses demandes pour que l'intervention soit efficace et rapide.
Vraiment, je suis ravie que ma problématique soit résolue et finalement assez rapidement.

2 luglio 2026
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Risposta di Dext

Merci d'avoir partagé votre retour. Nous sommes heureux qu'Amandine ait fait preuve de rigueur dès le départ, ce qui a permis de traiter votre demande efficacement. Nous transmettrons ce message à Amandine.

Valutata 5 stelle su 5

Integration after new upgrade on Dext app

I had support from Boyan, regarding reconnecting/integrating Dext with Sage 50. I am not IT trained at all and not having Dext working due to waiting for upgrades on the their app was extremely frustrating but the connection part of the problem was solved with the help and patience of Boyan. He was very knowledgeable and very patient explaining and going through everything with me. A credit to the Dext team.

30 giugno 2026
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Risposta di Dext

Thanks for sharing. We're glad Boyan was able to get the Sage 50 connection sorted for you, and it's great to hear his patience and knowledge made a difference while you weren't feeling confident with the technical side. We'll pass your thanks on to him.

Valutata 5 stelle su 5

Très satisfait de Dext.

Très satisfait de Dext.

La fonctionnalité de récupération et de gestion des factures est très pratique au quotidien. Les documents sont centralisés facilement, ce qui permet de réduire les tâches manuelles et de gagner beaucoup de temps dans le traitement comptable.

L’outil est simple à utiliser, efficace et particulièrement utile pour mieux organiser les factures des clients.

29 giugno 2026
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Risposta di Dext

Merci pour cette mise à jour. Centraliser les factures et réduire les tâches manuelles, c'est exactement ce que nous voulons que Dext vous apporte au quotidien. Ravis d'apprendre que cela facilite le traitement comptable et vous aide à mieux organiser les factures de vos clients.

Valutata 5 stelle su 5

Très satisfait de Dext.

La fonctionnalité de récupération et de gestion des factures est très pratique au quotidien. Les documents sont centralisés facilement, ce qui permet de réduire les tâches manuelles et de gagner beaucoup de temps dans le traitement comptable.

L’outil est simple à utiliser, efficace et particulièrement utile pour mieux organiser les factures des clients.

29 giugno 2026
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Risposta di Dext

Nous vous remercions d'avoir mis à jour votre avis. On dirait que la centralisation des factures et la réduction des tâches manuelles font une vraie différence dans votre gestion comptable au quotidien. C'est exactement ce que nous voulons que Dext vous apporte, donc c'est bon à entendre.

Valutata 5 stelle su 5

From 1* to 5* - How to Do Customer Service Properly

A couple of days ago I left a scathing 1* review for Dext, following an issue with their billing that had seen me paying for a plan with allowances and costs way beyond what I had ever needed for the last two years. I'm delighted to say that after initially offering only a partial refund of the remainder of this year's overpayment they have just this evening offered a refund of the difference for the past two years as well. I couldn't have asked for any more from them - if only all companies were so flexible and understanding. Shout out to Valeriya in the customer support team who helped get it sorted. Thank you!

23 giugno 2026
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Risposta di Dext

Hi Chris,

Thank you for taking the time to update your review, and for your kind words about Valeriya, who will be delighted to hear them.

We're glad we were able to revisit the situation and reach an outcome that feels right. It's great to know you'll be continuing with Dext, and we look forward to supporting you for many years to come.

The Dext Team

Valutata 5 stelle su 5

Alex was very helpful and I understood…

Alex was very helpful and I understood what the issue was in 5 minutes and a solution. Thank you!

23 giugno 2026
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Risposta di Dext

Thank you for the wonderful review - we're so glad Alex could help and get things sorted so quickly!

Valutata 5 stelle su 5

The support from Dext is always great!

The support from Dext is always great, especially Ivaylo, extremely helpful!

19 giugno 2026
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Risposta di Dext

Thank you, Jamie. Ivaylo will be delighted to hear this and we will make sure to pass your feedback along to him.

Valutata 5 stelle su 5

Dext's support team is super fast

Dext's support team is super fast to reply and always solves our queries quickly. Really impressed with how responsive and helpful they are. Highly recommend!

18 giugno 2026
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Risposta di Dext

Thanks for the kind words, Karla! We're happy our support team could help. We'll make sure they see this.

Valutata 2 stelle su 5

DEXT est utile....seulement pour le comptable

DEXT est peut-être très utile.....pour mon expert-comptable à qui cela évite des opérations de saisie. Mais pour nous, ça se limite à scanner les documents, pour le reste, aucun service associé, le comptable n'y entre rien, donc nous n'avons aucun historique utile.

18 giugno 2026
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Risposta di Dext

Merci de nous avoir partagé votre expérience! Selon votre rôle dans le compte, certaines fonctionnalités peuvent ne pas être visibles pour vous, et votre comptable a peut-être intentionnellement simplifié votre interface pour que vous puissiez vous concentrer sur l'envoi des documents, tandis qu'il s'appuie sur l'automatisation et les flux de travail avancés pour gérer le reste.

Bien entendu, si vous souhaitez que nous vous guidions à travers les possibilités offertes, nous sommes toujours ravis de vous aider — contactez-nous à l'adresse support@dext.com et nous prendrons les choses en main.

Valutata 5 stelle su 5

Great customer service

Was struggling with an email address being linked to an old account while trying tios et up a new account - Ivaylo at dext support was amazing, so responsive and brillinat communication, fast and sorted everything out for me really well

17 giugno 2026
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Risposta di Dext

Thank you so much for sharing this, Thea! We're really glad Ivaylo was able to get everything sorted out for you so quickly. Account setup issues like that can be frustrating, and it's great to know his communication made the experience a smooth one. We'll be sure to pass along your kind words to him!

Valutata 5 stelle su 5

Love it

Love it, all the options for supplier settings and reading descriptions from bills. Working more than 9 years using Dext.

15 giugno 2026
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Risposta di Dext

Thank you for taking the time to share this! Your loyalty over the years truly means a lot to us, and we're committed to keep delivering the features that make your day-to-day easier. We look forward to supporting you for many more years to come.

Valutata 4 stelle su 5

Simple

Simple, efficace, agréable format, je valide pour tpe PME. JD, sas Dusolaire

12 giugno 2026
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Risposta di Dext

Merci, Joachim! Nous sommes vraiment ravis que Dext fonctionne bien pour vous et vos clients. Merci pour la recommandation.

Valutata 5 stelle su 5

Logiciel pratique

Logiciel pratique, facile d'utilisation avec un excellent taux de service. Bravo !

10 giugno 2026
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Risposta di Dext

Merci beaucoup pour votre retour! C'est super d'apprendre que Dext fonctionne bien pour vous.

Valutata 5 stelle su 5

Dext is a great tool with my business…

Dext is a great tool with my business account keeping , its very simple to use , Dext has freed up valuable hours of my business time.

8 giugno 2026
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Risposta di Dext

Thank you for the kind words! We're really glad Dext is making a difference for your business. Saving you time is exactly what we're here for.

Valutata 5 stelle su 5

Cette application fonctionne vraiment bien !

Cette application fonctionne vraiment bien, elle est rapide et efficace. il est facile de modifier les paramètres selon vos besoins. Ma comptable et moi l'apprécions beaucoup.

3 giugno 2026
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Risposta di Dext

Merci pour vos gentils mots! C'est formidable d'apprendre que vous et votre comptable tirez tous les deux profit de Dext. Ce type de collaboration, c'est exactement ce pour quoi nous travaillons.

Valutata 5 stelle su 5

Kyle Hughes has supported me during our Dext journey

Kyle Hughes has supported me during our Dext implementation, helping ensure the process has progressed smoothly and that we’ve been able to make effective use of the system.

Key Areas of Contribution
• Provided guidance on onboarding and setup of Dext
• Helped address queries as they arose during implementation
• Supported troubleshooting and resolving issues
• Assisted with understanding how to use key features effectively

His involvement has helped maintain momentum in the implementation and has contributed to improving our confidence in using Dext within our workflows.

Kyle has been responsive and approachable when support has been needed, which has made collaboration straightforward.

Overall, his support has been valuable during the rollout of Dext and has helped us move towards a more efficient process.

1 aprile 2026
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Risposta di Dext

Thank you, Steve! Implementations can have their tricky moments, so it's great to hear things progressed well. Kyle genuinely cares about the people he works with, and your feedback will mean a lot to him. Wishing you and the team continued success with Dext!

Valutata 5 stelle su 5

Valuable for MTD and data capture

Dext has been a valuable tool for our practice, providing efficient and reliable data capture and strong support for our MTD requirements. The platform integrates well with our existing systems and helps streamline our bookkeeping processes. Kyle Hughes was particularly proactive and supportive, engaging with us early in our MTD journey and ensuring we were well prepared. His guidance and responsiveness made the transition smooth and gave us confidence in using Dext effectively.

1 giugno 2026
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Risposta di Dext

Thank you for the great review! MTD can feel daunting at first, so we're glad the experience felt smooth and well-supported. Kyle will be thrilled to hear this, we'll make sure he knows.

Valutata 5 stelle su 5

Expenses Done Easy

Expenses, over a period of many years, have on occasion been painful. This app is just so easy to use and it does all of the work for you from a photograph on your phone- no more faded, lost or damaged receipts. Highly recommended.

29 maggio 2026
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Risposta di Dext

Thanks for your review. We’re glad to hear the app has made managing expenses easier and helped take the hassle out of keeping track of receipts.

We really appreciate the recommendation.

Valutata 5 stelle su 5

Incredible customer service

Our Dext managers, Kyle and Charmaine, make the experience of using Dext so easy. We find they are always proactive in providing recommendations and truly care about our business. They reply to emails fast and are happy to pick up the phone if needed.

28 maggio 2026
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Risposta di Dext

Thank you, Chelsey! Reviews like yours mean a lot to the team, and we’ll be sure to pass this along to Kyle and Charmaine directly. Knowing that their proactive approach and quick responses are making Dext easier to use for your business is exactly the kind of partnership we aim for.

Valutata 5 stelle su 5

Facile et fonctionnel

outil de liaison entre l'utilisateur et le service comptable facile d'utilisation

23 maggio 2026
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Risposta di Dext

Merci beaucoup pour votre gentil commentaire. Nous sommes ravis que Dext facilite un peu le quotidien de votre équipe.

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