Firstly I spoke with technical support, based my purchase upon advice, I needed 'Natural Stone Sealer - DRY FINISH'. Secondly, the product arrived quickly, well packaged and undamaged. Thirdly, upon... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Jake in the technical department was extremely helpful with advising on what product we needed for our patio, taking the time to listen and look at photos, and speaking with the director to help sort... Leggi di più
L'azienda ha risposto
The personal customer service has been exceptional. I needed some guidance on what would be best on my two imprinted concrete areas in relation to treating cracks, sealing it and colour matching and... Leggi di più
It’s very rare that I feel the need to leave a review, but this time I truly wanted to highlight the excellent customer support. The consultant Ricky was extremely professional, attentive, and explain... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Smartseal supply a comprehensive range of professional-grade cleaning products and sealers for external and internal hard surfaces. Catering for the domestic and commercial market, we have built up a solid reputation for quality products that can clean and provide lasting protection to driveways, patios, walls, roofs plus most internal hard surfaces. Our aim is to provide good customer service supported by expert technical advice where necessary. If you are looking to keep your home looking its best, we may be able to help. Feel free to call us and speak to one of our helpful advisors.
Scritti dall'azienda
Informazioni di contatto
Unit 3, 65-67, Cutlers Road, , CM3 5WA, South Woodham Ferrers, Regno Unito
- 01268 722500
- contactus@smartseal.co.uk
- smartseal.co.uk
4,9
Eccellente
10.337 recensioni
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Top class
Hi
I was dealing with Alex very informative about what I need to do the job
He arranged everything including payment and delivery to Ireland
Very helpful would not go anywhere else to get product
Thanks Alex much appreciated
William
22 aprile 2026
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Risposta di Smartseal UK Ltd
We’re really pleased to hear that Alex was able to help you with everything you needed and provide clear guidance on the right products for your job. It’s great to know he made the process of arranging payment and delivery to Ireland smooth and straightforward for you.
Reece Kirwan
Reece Kirwan was extremely helpful and efficient. I need to ship my products to Jersey and he was polite, knowledgeable and answered all of my questions really quickly. Thank you.
22 aprile 2026
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Risposta di Smartseal UK Ltd
We’re really pleased to hear that Reece was able to help you efficiently with your shipment to Jersey. It’s great to know he was able to answer your questions clearly and provide the support you needed in a prompt and professional manner.
Excellent record and instant action by…
Excellent record and instant action by staff (Reece) to rectify the issue which seemed to be a courier misappropriation.
Replacement has been made and promised next day delivery.
22 aprile 2026
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Risposta di Smartseal UK Ltd
We’re sorry to hear there was an issue with the courier, but we’re really pleased that Reece was able to act quickly to get it resolved for you. It’s good to know the replacement has been arranged and that next-day delivery was promised to put things right as soon as possible.
Great help and efficient.
Smart seal were very helpful after making my order online I was contacted by them to tell me I had ordered the wrong sealer for my job. They quickly changed it and my delivery was as prompt as they said. I’m very impressed with the service and help from this company.
14 aprile 2026
Risposta di Smartseal UK Ltd
We’re really pleased to hear that our team was able to quickly spot the issue with your order and help get the correct sealer arranged for your job. It’s great to know the change was handled smoothly and that your delivery arrived promptly as expected.
I have always used smartseal for my…
I have always used smartseal for my drive way. They have the best products. The best advice and never sell you anything you dont need. The people are great and Leanne is a real credit to them. Well done again.
21 aprile 2026
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Risposta di Smartseal UK Ltd
Thank you for your continued support and such kind words! We’re really pleased to hear you’ve consistently had a positive experience with Smartseal and that our products and advice have met your expectations over time.
We’ll make sure Leanne hears your lovely feedback—she’ll really appreciate it. It means a lot to the whole team to know our honest advice and service are valued. Thanks again for your loyalty and for taking the time to share this.
Arrived in good time so not used…
Arrived in good time so not used product at this time
4 aprile 2026
Risposta di Smartseal UK Ltd
Thank you for your feedback. We’re glad to hear your order arrived promptly. We hope you’re pleased with the Xtreme Black Spot Remover once you’ve had a chance to use it, and if you have any questions in the meantime, feel free to get in touch.
Thanks again for choosing Smartseal.
Risposta di Smartseal UK Ltd
Thank you for your feedback! We’re glad to hear you’re happy with your purchase and that delivery of your Heavy Duty Floor Paint was speedy. We appreciate your support and hope to see you again soon!
George was helpful with all after sales…
George was helpful with all after sales queries. would recommend smart seal.
20 aprile 2026
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Risposta di Smartseal UK Ltd
Thank you for your kind feedback! We’re really pleased to hear that George was able to help with your after-sales queries. We’ll be sure to pass on your comments to him. We truly appreciate your recommendation and your support of Smartseal!
We have used this product previously
We have used this product previously. Excellent product.
13 aprile 2026
Risposta di Smartseal UK Ltd
Thank you for your review, Lorraine! We're delighted to hear that you've used our product before and continue to find it excellent.
Kind regards,
Josh@Smartseal
Placed an order 1 week ago and hasn’t…
Placed an order 1 week ago and hasn’t been delivered yet,rang the company and was told I will get an update,3 days later no update and the customer is asking questions.
Poor communication !
13 aprile 2026
Risposta di Smartseal UK Ltd
We have been in contact with our customer and apologised. Our courier who had tried to deliver on two occasions. Hopefully this matter is now resolved. Nigel@Smartseal
Great customer service from both Nigel…
Great customer service from both Nigel and Leanne. I have been using the Smartseal Xtreme Patio Cleaner on my patios over the last 10years having previously tried inferior products that just didn't do the job. An older patio was covered in black algae spots and this was the only cleaner that genuinely removed them all and without any scrubbing. The Xtreme cleaner is amazing and keeps my patios looking like the day they were laid.
20 aprile 2026
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Risposta di Smartseal UK Ltd
Thank you for your fantastic review, Susan! We're thrilled to hear that you've had such great results with our Xtreme Patio Cleaner over the years, especially in tackling stubborn black algae. It's great to know Nigel and Leanne provided excellent customer service as well.
Kind regards,
Josh@Smartseal
Dealt with Jake
Dealt with Jake, very professional, nice to deal with. He has a good working knowledge of the products.
Will definitely use Smartseal again.
20 aprile 2026
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Risposta di Smartseal UK Ltd
Thank you for your review, Neil! We're pleased to hear that Jake provided a professional service and was able to assist you with his product knowledge. We look forward to helping you again in the future!
Kind regards,
Josh@Smartseal
Smartseal Tile Cleaning and Sealing Products
Excellent help and advice from George Mizon; products purchased for both external and internal tiles - cleaning and sealing. Very happy with all and will continue to use these products for regular cleaning and sealing as necessary.
20 aprile 2026
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Risposta di Smartseal UK Ltd
Thank you for your wonderful review, Richard! We're delighted to hear that George provided excellent help and advice, and that you're happy with the products for both your internal and external tiles.
Kind regards,
Josh@Smartseal
Just placed an order for a tin of…
Just placed an order for a tin of Smartseal sealant. The call handler was Leanne. She was very helpful and nothing was too much trouble when handling my request. So well done Leanne and keep up the good work.
20 aprile 2026
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Risposta di Smartseal UK Ltd
Thank you for your review, Atul! We're glad to hear Leanne was so helpful and made the ordering process smooth for you. We'll be sure to pass on your kind words to her.
Kind regards,
Josh@Smartseal
Wood Sealer from Smartseal 10 out of 10…
Wood Sealer from Smartseal 10 out of 10 absolutely brilliant, easy to apply with a fan sprayer- 2 coats job done - sealed and protected in no time!
20 aprile 2026
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Risposta di Smartseal UK Ltd
Thank you, Martin! We're delighted to hear that you're so impressed with the Wood Sealer and that it was easy to apply, yielding excellent results.
Kind regards,
Josh@Smartseal
Driveway sealant
Answered any queries promptly and delivered without delay. Would highly recommend.
2 aprile 2026
Risposta di Smartseal UK Ltd
Thank you for your kind review, Claire! We're pleased to hear that your queries were answered promptly and that your order was delivered without delay.
Kind regards,
Josh@Smartseal
Great service and very fast delivery.
Great service and very fast delivery.
Everything arrived well packaged and there was good communication with the company and courier throughout the whole purchase process.
12 aprile 2026
Risposta di Smartseal UK Ltd
Thank you for your great review, Matthew! We're glad to hear you were pleased with the service, fast delivery, and clear communication throughout the process. It's also good to know everything arrived safely and well packaged.
Kind regards,
Josh@Smartseal
Professional and helpful service from…
Professional and helpful service from start to finish and the products were excellent! Highly recommend.
5 aprile 2026
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Risposta di Smartseal UK Ltd
Thank you for your kind review, Rhys! We're delighted to hear you found our service professional and helpful, and that you're pleased with the products.
Kind regards,
Josh@Smartseal
First Class Service
The purchase was easy to make.
There was a minor problem with the delivery which was dealt with quickly and efficiently, a first class service
12 aprile 2026
Risposta di Smartseal UK Ltd
Thank you for your review, Mick! We're glad to hear the purchasing process was easy and that any delivery issue was resolved quickly and efficiently.
Kind regards,
Josh@Smartseal
Quick delivery and well packed goods
Quick delivery and well packed goods. I wouldn’t buy from anywhere else because these products work.
11 aprile 2026
Risposta di Smartseal UK Ltd
Thank you for your lovely review, Debbie! We're delighted to hear you're happy with the quick delivery, secure packaging, and the effectiveness of our products.
Kind regards,
Josh@Smartseal
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