Smartfi Home Loans, LLC Recensioni 

86
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

From the very first moment I contacted Mac, I had the impression of a genuine desire to help and to explore options for my client. This impression was fully confirmed once the application was submitt... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The entire process, with the help of Ashley and the team, was smooth and comfortable from start to finish. The closing process was especially great with Alex's assistance. Thank you to everyone for ma... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Scott Clarke and Cathey Lowe are GREAT to work with on my proprietary loans. They are prompt to answer my questions and always take the time to explain and help whenever I need from pre-loan to post-l... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I do like working with your company, however on the Choice portfolio loan I feel like I did alot of the work and your company made most of the monies.... I truly feel the broker should be compensated... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Erogatore di crediti ipotecari

Informazioni su Smartfi Home Loans, LLC

Scritti dall'azienda

Establishing our roots in 1911, Smartfi Home Loans, LLC, began as Bankers Guarantee in Ohio, with a mission to serve locals from the beginning of their mortgage loan, to the very end.

Under our new name, Smartfi Home Loans, LLC, we combine the experience and trust we’ve accumulated over the years with our tailored products and a streamlined platform to serve our partners and support American seniors.

With us, you’ll find knowledgeable and friendly experts who enjoy the process of helping our partners get their clients the right mortgage.

NMLS #1862952 | Equal Housing Lender

Smartfi Home Loans, a wholesale lender.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

86 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(86)

49 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Todd Lansbach

Todd Lansbach, our account rep always makes the process easy for us. Great communication and consistently ahead of hurdles with solutions. Thank you!

15 gennaio 2026
Non scritta su invito
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Risposta di Smartfi Home Loans, LLC

Hi Michael, thank you for your 5-star review! We love to hear how helpful Todd has been and will pass along your review to the team.

Valutata 5 stelle su 5

Choice Fixed!!!!

Moiz helped me structure and place a Reverse Mortgage for a homeowner in need that didnt meet standard FHA guidelines. Their Choice Fixed program fit the bill and change the course of direction for this particular homeowner during the holidays and onward. Excellent knowledge, constant follow up/help from start to finish. Great experience and will be using again.

16 dicembre 2025
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Risposta di Smartfi Home Loans, LLC

Hi David, thank you so much for taking the time to leave us a review! We are thrilled to hear how Choice helped your borrower and how helpful Moiz was throughout the loan process. We look forward to working with you again. Happy holidays!

Valutata 5 stelle su 5

This was my first experience and it was…

This was my first experience and it was a great one. Billy Benedetto was always accessible, easy to reach, and straightforward to talk to. The whole transaction was smooth from start to finish, and I’m sure a lot of that comes down to having the right rep. Highly recommended.

2 dicembre 2025
Non scritta su invito
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Risposta di Smartfi Home Loans, LLC

Hi David, thank you so much for your review! We are thrilled to hear about your experience with Billy and how smooth everything went. We look forward to working with you again.

Valutata 5 stelle su 5

Common sense is back!

These guys just get it! I love working with a company where relationships still matter. Jonathan and crew take the time to understand the client and always do what they say they will. What else is there?

10 novembre 2025
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Risposta di Smartfi Home Loans, LLC

Thank you for your review Anthony! We love working with you too.

Valutata 5 stelle su 5

Working with Jennifer Rodriguez and…

Working with Jennifer Rodriguez and Scott Clark was a real pleasure. Both of them were incredibly responsive and they made the process feel like working with a great team.

11 novembre 2025
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Risposta di Smartfi Home Loans, LLC

Hi Thomas, thank you for taking the time to leave us a review! We greatly value your feedback and partnership. We'll pass your kind words along to our team.

Valutata 5 stelle su 5

Amazingly smooth process for reserve mortgage!!

Scott and his team are awesome to work with.
They just helped me close a reverse mortgage in 20 days!

Amazingly smooth process for reserve mortgage!!

5 novembre 2025
Non scritta su invito
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Risposta di Smartfi Home Loans, LLC

Audra, thank you for the review!! 20 days - WOW. We love hearing from our partners and will be passing along your kind words to our team.

Valutata 5 stelle su 5

Laurel and Faith were great to work…

Laurel and Faith were great to work with, knowledgeable and great communicators. So happy we got to work together, they made it super easy.

3 novembre 2025
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Risposta di Smartfi Home Loans, LLC

Thank you for leaving us a review, Luis! We will pass along your kind words to our team and are honored to be working with you.

Valutata 5 stelle su 5

Amazing Teamwork

Faith Gates and Todd Lansbach are always amazing to work with as they assist in finding the solution and how to get across the finish line. Today's files seem to keep getting more challenging and it truly takes teamwork and collaboration to get the job done. Faith and Todd go above and beyond and are truly appreciated.

3 novembre 2025
Non scritta su invito
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Risposta di Smartfi Home Loans, LLC

Diane, thank you for taking the time to leave us a review! Our team is committed to finding solutions and making loans work for our partners and their clients. We are grateful to work with you and look forward to our continued partnership.

Valutata 5 stelle su 5

Great lender is as great as its Account…

Great lender is as great as its Account Executive vice versa. Diamond, the AE at SmartFi Home Loan, is the PERFECT fit in that puzzle. She made Ambassador Mortgage looks like a king during our Reverse Mortgage transaction! We deliver with confidence knowing the information received is accurate! JOB WELL DONE Diamond!

4 novembre 2025
Non scritta su invito
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Risposta di Smartfi Home Loans, LLC

Hi Jude, thank you so much for your review!! We love Diamond and are thrilled to hear you do too! We look forwarding to helping you close more reverse mortgages in the future.

Valutata 5 stelle su 5

Every team member does what they are…

Every team member does what they are supposed to in a professional way to try to make the process as smooth as possible, which makes Smartfi easy to work with.

20 ottobre 2025
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Risposta di Smartfi Home Loans, LLC

Thank you for taking the time to share your experience, Todd! We value our partnership and look forward to continuing to work with you.

Valutata 5 stelle su 5

Mike Nighbert and the team exceeded all…

Mike Nighbert and the team exceeded all expectations! I am a mortgage broker and Mike and SmartFi helped me and my reverse mortgage client every step of the way through processing and closing one of their proprietary reverse mortgage loan products. It helped the client save thousands of dollars a month and get into a far better financial position and the proprietary rules gave far more optionality than a HECM for this particular client. I look forward to working with Mike and SmartFi again ASAP.

19 settembre 2025
Non scritta su invito
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Risposta di Smartfi Home Loans, LLC

Hi Garrett, thank you so much for your 5-star review! We love hearing about your experience with Mike and our team and we are happy to have helped your client with our proprietary reverse mortgage. We look forward to working with you again too.

Valutata 1 stelle su 5

my company has been a partner with this…

my company has been a partner with this company for several years I had a problem ordering a 2nd appraisal and was frustrated with having my client pay for another appraisal and I spoke to Jennifer Rodriguez and she took it personal that I had an attitude with this issue. She was immature and referred me to her manager as she thought I was rude I had my pricessor on the line Instead of diffusing the situation becasue I did not know this was required her manager called me and told me I was going to be deactivated she said we are a people first company not valuing partners that send them business her service stinks along with the account rep Mac (Mackenzie) Elliot I know a dog by the name of Mackenzie LOL Dont recommend this company

1 ottobre 2025
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Risposta di Smartfi Home Loans, LLC

Thank you for taking the time to share your experience. We have reviewed the conversations and taken what we believe is the appropriate action.

Valutata 5 stelle su 5

Linda was a great person to work

Linda was a great person to work
With. She was always upbeat
About a process that takes a lot
Of info

1 ottobre 2025
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Risposta di Smartfi Home Loans, LLC

Thank you so much for your review!

Valutata 5 stelle su 5

Great products and great service combined.

I've been working with Smartfi Home Loans for about 5 years and I am very satisfied with how knowledgeable and professional my representative is regarding their product line and reverse mortgages in general. The staff is very good at getting the loan to closing quickly and efficiently as well.

30 settembre 2025
Non scritta su invito
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Risposta di Smartfi Home Loans, LLC

Thank you for taking the time to leave us a review! We greatly value your partnership and appreciate you sharing your experience.

Valutata 1 stelle su 5

I would not recommend this company to…

I would not recommend this company to anyone to do business with.

9 settembre 2025
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Risposta di Smartfi Home Loans, LLC

Hi South, we are sorry to hear your experience with us was unsatisfactory. We are looking into it and will use the insights to better serve future clients.

Valutata 4 stelle su 5

I love working with SmartFi and Josh…

I love working with SmartFi and Josh Callison. My issues are more with the operations staff not being proactive and also not answering emails in a respectable amount of time when files are needing to close. Closing and funding have been great.

19 settembre 2025
Non scritta su invito
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Risposta di Smartfi Home Loans, LLC

Thank you so much for your review! We seek to provide the best service at every touchpoint and value your feedback on it. We have shared this with our team and look forward to continuing to work together.

Valutata 5 stelle su 5

Rebekah was terrific

Rebekah was terrific, explained everything thoroughly and made it easy to understand. Very warm and friendly.

30 luglio 2025
Non scritta su invito
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Risposta di Smartfi Home Loans, LLC

Hi Evonne! Thank you so much for your kind review. It was our pleasure to serve you.

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