SlothMove Recensioni 516

TrustScore 4 su 5

4,1

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Valutata 5 stelle su 5

Incredible service, easy to navigate, then they did the rest. This made moving home seamless and took out any stress, meaning I could sit back and relax in my new home. I would highly recommend to any... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Great in theory, not in practice. Promised seamless transfers but delivered limited service. Worked well with DVLA, Electoral roll and NHS but didn't update my address on 'The NHS Spine' Not been... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

easy to sign up to and navigate. I don't know if my change of adress has gone through however givrn it is Christmas period i didn't expect them to. I'll give more fedback when i see tge results but ha... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di domotica
  2. Consiglio
  3. Azienda fornitrice di energia elettrica
  4. Servizi domestici
  5. Organizzazione non governativa
  6. Azienda per la fornitura di acqua

Scritti dall'azienda

SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

516 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

A nice move service if you don't mind paying

Pros:
> Great interface.
> Lots of options.
> Very smooth process.

Cons:
> Can't seem to add other options or services after the initial set-up and purchase. E.g. if you miss one, you can't go back without paying again.
> No indication that it's a paid-for service until you've submitted all your options for a house move.

8 settembre 2023
Logo di SlothMove

Risposta di SlothMove

Hey there Duncan 👋

We just wanted to take the opportunity to say thank you for the fantastic feedback! 🙌

We're still growing as a service and it's feedback like this that helps us make Slothmove the best it can be ☺️

Moving forwards we're actively looking into ways to make it clearer that we're a paid service, as well as looking into implementing an option to add services after sign up via your dashboard 🚀

Until then -please note that (once signed up) you can add any update, free of charge, if you get in touch with us via hello@slothmove.com; our advisors will be more than happy to help 🎉

Thanks again! 🦥

Madock (Customer Success Manager at Slothmove)

Valutata 1 stelle su 5

Avoid avoid avoid

Absolutely diabolical service avoide like the plague

4 settembre 2023
Non scritta su invito
Logo di SlothMove

Risposta di SlothMove

Hi there Duncan,

Can you email us at hello@slothmove.com and tell us about your experience?

We're passionate about creating happy home moves and are excited to help you! 🙌

All the best,
The SlothMove Team

Valutata 5 stelle su 5

Support and reassurance when needed

So far I am really happy with the help and support I have received from SlothMove I hate dealing with official things and it really helps to have a centralised service able to deal with the forms etc.

I had a question and emailed that to SlothMove and got a reassuring answer within 24 hours I have peace of mind now and feel calmer and a lot less stressed.

I checked SlothMove out thoroughly before engaging with them and all is well this far. Many thanks .

22 agosto 2023
Valutata 1 stelle su 5

Doesnt save time gives you emails of…not helpful

Doesnt save time gives you emails of companies touting for busness
Or asking more info which would be quicker to just tell relivant body direct

18 agosto 2023
Logo di SlothMove

Risposta di SlothMove

Hey there Diane! 👋

Thank you for your feedback ☺️

Customer experience is our Number 1 priority, so please rest assured we're actively looking into this case for you 👍

In the mean time if you would like to provide further details of your move, please feel free to drop us an email via hello@slothmove.com -we're here to help! 🦥

Valutata 1 stelle su 5

A waste of money

Almost four weeks down the line, two of the changes of address still haven't happened and the third met with a refusal. It seems to be much easier and more reliable to just get on and do address changes oneself.
A waste of my money.

18 luglio 2023
Logo di SlothMove

Risposta di SlothMove

Hey Jean! 👋

Thank you for the feedback ☺️

I've had a look into this for you and can confirm that all of your requested updates have been sent out according to your move-in date 🚀🎉

The reason your addresses may not appeared to have been updated at first is because we calculate the internal turnaround for all of your requested updates. This means that, while we may have already issued the update to your provider, we're also accounting for the time it takes for them to update your address -which is why your dashboard may have displayed your change of address as "pending" ☺️

Having looked into your case I'm unable to find a record of a refusal, if you'd like to discuss this over email via hello@slothmove.com I'll be more than happy to look into this further. We're here to help 🦥

Valutata 1 stelle su 5

Not worth the money

8 agosto 2023
Logo di SlothMove

Risposta di SlothMove

Hey William! 👋

We're sorry to hear you aren't satisfied with your Slothmove Journey 😔

Having looked into this for you we can see that your move was fully processed within the predicted turnaround, so we've popped you an email to help clear up any confusion ☺️

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