SlothMove Recensioni 516

TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Incredible service, easy to navigate, then they did the rest. This made moving home seamless and took out any stress, meaning I could sit back and relax in my new home. I would highly recommend to any... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Great in theory, not in practice. Promised seamless transfers but delivered limited service. Worked well with DVLA, Electoral roll and NHS but didn't update my address on 'The NHS Spine' Not been... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

easy to sign up to and navigate. I don't know if my change of adress has gone through however givrn it is Christmas period i didn't expect them to. I'll give more fedback when i see tge results but ha... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di domotica
  2. Consiglio
  3. Azienda fornitrice di energia elettrica
  4. Servizi domestici
  5. Organizzazione non governativa
  6. Azienda per la fornitura di acqua

Scritti dall'azienda

SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

516 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

I thought the site was good but didn't…

I thought the site was good but didn't realise you had to pay until after a lot of the questions were asked. Need to edit my tel No. But having difficulty. All in all saves me time.

13 novembre 2023
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Risposta di SlothMove

Hey there Ron! 👋

Thank you so much for your positive feedback ☺️

We're currently working on a feature which allows you to amend certain details after signing up, but in the meantime please feel free to let us know your correct phone number via hello@slothmove.com and we'll be happy to amend this ourselves 🙌

I'll reach out to you via email to get this sorted 🚀


All the best,
Madock (Customer Success Manager)

Valutata 1 stelle su 5

I don’t have the information required…

I don’t have the information required on my driving licence and can’t proceed

2 novembre 2023
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Risposta di SlothMove

Hi there Margaret,

Thanks for reaching out 😊

For your security, we need these details to complete your move and I'm really sorry that you can't continue,

Can you contact our customer success team at hello@slothmove.com and they will be glad to remove the DVLA from your move or cancel and refund for you 😊

Whatever you decide, we're ready to help 🙌

All the best,
The SlothMove Team

Valutata 1 stelle su 5

Great idea but just not working

Great idea but just not working.
I signed up for sloth move thinking it would save me time and headaches. Instead, realised there's one a few services they could move for me.
The bigger issue is there is no easy way to contact support after setting up your case. So when they gave my electricity and gas provider the wrong moving date, it was a pain to get through to someone to action on this.
Instead of relaxing, I've been chasing for a reply and getting billed incorrectly by my former energy provider.
They need to get a lot sorted out for their business to work, unfortunately

10 ottobre 2023
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Risposta di SlothMove

Hi there Veronica,

I'm really sad to hear that you've not had a great experience,

We're the first service of our kind and are working hard to get more companies on-board all the time 😊

We'er super responsive by email and we're upgrading our dashboard to give our customers a lot of additional self serve options 🙌

I dropped a response to you yesterday regarding your updates:

"Hi Veronica,

I hope you're well today 😊

I'm just picking up the conversation and getting caught up,

- Your energy company​
I wanted to let you know that we sent 2 updates to your energy company - both of them with the date of 04/11/2023. It seems that their customer service agent mixed up the day and month of the date sadly. This is an unfortunate error and a mistake on their part.

I've asked our tech team to format our dates with written months going forward.

- Other Updates
Because your move date was updated after some of your update notifications were sent off, some of your updates do show the 3rd, but not to worry - I have resent these updates with the correct dates.

Please do let me know if there are any problems and I'll jump on them right away!"

All the best,
Anna 😊

Valutata 5 stelle su 5

Save the stress!

I'm not sure how SlothMove popped up when I started on the dreaded list of those I needed to inform from utilities to dentist and all in between but I decided to use it and was the best value system ever. Very little left for me to do before I move in that respect and a huge weight off my mind. Thank you so much.

2 novembre 2023

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