Can’t recommend enough, Kaly Sugden was our Legal Advisor. She helped us every step of the way, and made myself and my son who is aged 10 feel reassured with the process. Always had time for us and... Leggi di più
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Old Hall Street 100, 9B2, The Plaza, L3 9QJ Liverpool, England, GB
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Can’t recommend enough, Kaly Sugden was our Legal Advisor. She helped us every step of the way, and made myself and my son who is aged 10 feel reassured with the process. Always had time for us and... Leggi di più
L'azienda ha risposto
I just tried to send you an email to thank you for your update on my claim When i kept receiving emails from different companies i didnt realise I wasnt just asking one Company to act on my behalf! I... Leggi di più
L'azienda ha risposto
I had an excellent experience with Slater and Gordon, and I am especially grateful to Donna Rose for her support throughout my case. Donna was professional, clear, and very helpful from start to... Leggi di più
L'azienda ha risposto
I have had a claim with Slater & Gordon that lasted 3 years. My first solicitor was Sadia Massood, then Ellie Andrews and finally Sean Rimmer with assistance from Carla Daley. Each time the change was... Leggi di più
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We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk
Scritti dall'azienda

Old Hall Street 100, 9B2, The Plaza, L3 9QJ, Liverpool, England, Regno Unito
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Ha risposto al 96% delle recensioni negative ricevute
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I cannot fault the service provided by Slater and Gordon. Professional yet approachable I have no reservations in recommending them

Risposta di Slater and Gordon Lawyers - Liverpool
I would like to extend my sincere thanks to Ms. Donna Rose from Slater and Gordon Solicitors for her exceptional work on our car accident claim with the MIB.
From the moment she took over our case -after our previous solicitor left unexpectedly - Ms. Rose stepped in seamlessly and demonstrated outstanding professionalism. She was consistently responsive, clear, and informative, even during periods of uncertainty. Her ability to remain firm, focused, and proactive gave us great confidence.
Most impressively, she secured a very favourable compensation outcome. We truly felt that she was fighting our corner with diligence and determination throughout.
Highly recommended for anyone seeking legal support in personal injury claims. Thank you, Donna, for your excellent service.

Risposta di Slater and Gordon Lawyers - Liverpool
They have done everything for me and helped me all the way through the claim
Even tho it’s been a long wait they have been so professional

Risposta di Slater and Gordon Lawyers - Liverpool
The company, and in particular my lawyer Jenniffer Brunt were supportive, efficient and professional.
Jenniffer’s knowledge was second to none and her contact was really clear and timely. I was consistently kept up to date and guided through the mire of legal issues when feeling emotionally vulnerable.
I felt in safe hands for both child proceedings, divorce and financial matters.
I would throughly recommend.

Risposta di Slater and Gordon Lawyers - Liverpool
Donna Rose did her job so professionally and patiently .
She was sympathetic to my case and conducted her work in a professional manner prompt and precise.

Risposta di Slater and Gordon Lawyers - Liverpool
My experience with Slater and Gordon was first class from start to finish. All communications were professional, polite and done in a timely manner and completed inline with promises and timescales. The representative I had helping me with my case was very attentive, made sure I completely understood and made time to discuss things through where required. Special mention to Charlotte from the Liverpool office for her help and assistance, Charlotte represented the brand in impeccable fashion, thank you Charlotte.

Risposta di Slater and Gordon Lawyers - Liverpool
Efficient, professional with brilliant support from Haley Reeves my assigned Legal Advisor. Highly recommended.

Risposta di Slater and Gordon Lawyers - Liverpool
Helen Campbell has been so mindful and honest and attentive feel like I’ve been looked after and ended in great news deffo recommend a true professional

Risposta di Slater and Gordon Lawyers - Liverpool
My experience with Slater & Gordon was one I will look back on with fondness. They were very professional throughout the couple of years I was dealing with them and would like to give an extended thank you to my solicitor Lucy Crierie, she made the whole process seem like a walk in the park and was always on hand to answer any questions I had and offer very sound advice when needed.
Thanks again Slater and Gordon
Darren.

Risposta di Slater and Gordon Lawyers - Liverpool
when i first started my claim i was with a man solicitor but named no names then i got lucy curie before i got lucy i felt as if i had to ring for updates like not hearing anything for nearly 2 months but one i got lucy she got stuff done very quicky and got claim settled in under 2months since she took my case so if your claiming ask for lucy cureie

Risposta di Slater and Gordon Lawyers - Liverpool
Lots of detail and legal jargon, but Andy explained in layman's terms which made a tough phone call to make a lot easier to understand. Would highly recommend! Thanks Andy.

Risposta di Slater and Gordon Lawyers - Liverpool
I received confirmation of fault of personal injury and gave insurance details to this company. They swapped my solicitor half way through my claim and the second solicitor Stephen wasn't as positive. I was assertive as they valued my claim to be £2-3k. I summed up all the issues in reference to my injuries and insisted these issues needed addressing. They came good eventually and I received £15k. I would suggest they increase communicate with the claimant and advise better to receive a positive outcome although this claim couldn't or shouldn't fail. My house insurance covered me through legal cover but they tried to get me to take their addition cover in case of failure which just showed either greedy or lack of confidence, which was of course not taken! Need to try harder as I feel I did most the work needed.
Received monies quickly thanks to Robyn Eaton ( senior recovery officer) 😁

Risposta di Slater and Gordon Lawyers - Liverpool
trusted Slater and Gordon with my personal injury claim for nearly three years. At no point was I informed that they might refuse to represent me at the court stage. Yet at the final moment, they abruptly withdrew their services without adequate notice, leaving me completely unsupported.
This sudden withdrawal, after such a long relationship, caused great emotional and practical hardship. I had also previously raised a complaint about the management of my case, and I am concerned that this complaint may have influenced their decision to withdraw, which would be contrary to the standards required by the Solicitors Regulation Authority (SRA).
According to the SRA Code of Conduct, solicitors must uphold the proper administration of justice, act with integrity, and not allow personal feelings to interfere with client care. My experience raises serious concerns whether these standards were met.
I am sharing my experience truthfully to help future clients make informed decisions. Clients deserve better communication, transparency, and protection.

Risposta di Slater and Gordon Lawyers - Liverpool
Excellent thoroughly professional service provided by Clare who made the experience seem so easy although not
I had no doubts that my claim would not succeed
And with Clare’s help
I receive an offer that was within
My expectations
So now I can take my wife on a nice holiday after her successful surgery for cancer
Although every cloud doesn’t have a silver lining the outcome has certainly helped.
Thank you Slater Gordon not forgetting Unite
The Union for their commitment and support

Risposta di Slater and Gordon Lawyers - Liverpool
Megan was amazingly patient and clear with what i needed to do in order to have a successful claim. She made the process so much less stressful and got me the outcome that was best for the circumstances.

Risposta di Slater and Gordon Lawyers - Liverpool
Took over two years to deal with a straight forward rear end shunt where the other party admitted liability with 2 witnesses. Transferred part of our claim to carpenters group which is now outstanding for two and half years.
Then took nearly half the value of the claim in fees. Could never speak to the same handler, weeks waiting for responses to emails.
Probably one to avoid. Shameful

Risposta di Slater and Gordon Lawyers - Liverpool
After a serious car accident causing head and neck injury that took nearly 15 months to heal in September 2019
I faced nearly a 6 year battle with my personal injury claim.
My original claim handlers changed to Slater & Gordon. Megan Whitaker Legal advisor at Slater and Gordon took over my case on 01/09/2024 and from that moment onwards things took a different direction.
I received exemplar customer service from the beginning and throughout the entire duration of the case.
Every effort was made to keep me updated with the progress of my claim.
The case finally went to court in April 2025.
This was a daunting and nerve racking experience but I was provided with constant support from Megan Whitaker and I was fortunately assigned a highly competent Barrister.
Needless to say I won my case and was awarded the full amount of my claim. I cannot thank Slater and Gordon enough and would recommend Megan Whitaker Legal Advisor to anybody seeking a personal claim never mind how hopeless the perceived chances of success are.

Risposta di Slater and Gordon Lawyers - Liverpool
Initially my claim for damages, against a car driver who knocked me off my bicycle causing me serious injuries, dragged on frustratingly with my case being passed between a number of case handlers. I found it difficult to contact the handlers as phone messages and emails were rarely responded to. After about three years of this my case passed to the desk of Hannah Bretland and things immediately looked up. Hannah was proactive and communicative, responding to my messages promptly and keeping me very much 'in the loop' as to the progress of my case. For the first time I felt that my case was being regarded as important! Hannah's handling of my case resulted in a very acceptable outcome for me, and I'm most grateful to her for her excellent guidance and support throughout her time working on it. Five stars for Hannah, three for the company as a whole.

Risposta di Slater and Gordon Lawyers - Liverpool
Sally Weare is clearly expert in her field and provided excellent advice at very short notice. She is approachable, empathetic and explains things in an easy to understand way. I highly recommend her to anyone needing employment law advice.

Risposta di Slater and Gordon Lawyers - Liverpool
It was unfortunate I broke my wrist. 9 December 2022. When i rang Slater & Gordon they delt with my complaint exellantly they kept me informed about everything it all went smoothly. Thank you so much
9 December 2022

Risposta di Slater and Gordon Lawyers - Liverpool
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