Ski Safari Recensioni 

51
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

We connected with our Ski Safari advisor Chloe and we discussed the type of skiing holiday we were after for the family. Chloe worked the details having understood the requirements and came back quick... Leggi di più

Valutata 4 stelle su 5

Ski safari made the whole process of booking our holiday so simple. Four of us went, two in one Country and two in another. The staff dealt with various issue’s with professionalism and an understand... Leggi di più

Valutata 5 stelle su 5

Ski Safari gave us great advice about planning our holiday and booked everything for us (flights, trains, hotels, tours, ski rentals and passes, ski lessons, accommodation across four Norwegian sites)... Leggi di più

Valutata 5 stelle su 5

We booked through Ski Safari by complete chance and I'm so glad we did! the team who assisted had great knowledge of the area and recommended some experiences for us to try also, they booked the full... Leggi di più

Dettagli dell'azienda

  1. Tour operator

Scritti dall'azienda

30 years of incredible tailor-made ski holidays to Norway, Canada, USA, Japan & Sweden. Our knowledge and service, your perfect ski holiday. Best Small Travel Company for Ski/Winter Sports Holidays 2019-2025.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

51 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(51)

28 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent

Excellent, knowledgeable, efficient and prompt service. We had a fantastic holiday to Norway and would definitely recommend booking with Ski Safari.

23 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Reliable, quality service

Have booked my last 4 ski trips through Ski Safari and intend to do so again. Knowledgeable, attentive service. High levels of quality accommodation and trouble-free bookings for equipment and car hire. Thoroughly recommend.

17 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

There are 11 in our group with 7…

There are 11 in our group with 7 children of various ages travelling from 2 different countries and ski safari make it effortless. They are informative and knowledgeable with accommodation that is hard to beat .

9 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Best Honeymoon in Japan thanks to Ski Safari!

Andy at Ski Safari organised the most amazing itinerary for our honeymoon trip to Japan. Everything ran so smoothly and he gave us lots of tips and tricks to maximise our time and to make the most of Japan. Ski Safari as a company really made everything effortless and smooth in planning what was quite a daunting trip when we first started researching it! Truly the trip of a lifetime and I would recommend Ski Safari to anybody.

1 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Such a personal service from Ski Safari…

Such a personal service from Ski Safari where everyone I spoke to was really familiar with every aspect of my trip. I felt I was in excellent hands & that the entire holiday was tailor made. Tokyo and Kyoto were not to be missed and the skiing in Hakuba was world class

1 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Go to Norway!

Really knowledgeable, good communication. Great price and super product. Snow(out of their control) brilliant! ( makes a difference!)

2 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Poor advice and mis-information

We were mis-informed on a number of points to sell the holiday.

Firstly, we booked in Whistler at the Delta Suite. I questioned beforehand about it being above a night club and we didn't want to be anywhere noisy. We were told they had assigned rooms at Delta Suites in the second building that wasn't above the night club and it was on the edge of the main village.

We end up above the night club in a room directly over the entrance on the main village stroll and kept awake until 3am with the music and drunken shouting.

We contacted Ski Safari and they arranged for us to be moved. We ended up on the 5th floor still above the night club but at least on the courtyard side so we didn’t hear the drunken shouting. However, you could still feel the bass and hear the music. This wasn’t a room in the quiet second building as promised by the owner of Ski Safari. I doubt there is any such agreement of assigned rooms.

Secondly, we were told Whistler is great for beginner skiers. Not the case. The majority of green runs at Easter time were unavailable and is the same every year at that time as too warm at the bottom of the mountain, most runs shut off or slushy with bare patches. This left a handful mid-mountain that were packed with snow school and other skiers using it as a racetrack. The greens at the top were narrow trails and not proper runs.

I won’t be using Ski Safari again. Mis-informed to secure the booking. Firstly, the assigned room. Secondly, the ski runs available to beginners and the general atmosphere of the town itself.

Whistler is party town. I wouldn’t ever go back and I wouldn’t recommend it to anyone going as family or a beginner. There are better places. It is also expensive to eat out and lots of noisy bars. Great if you are on a Stag or Hen party or one of the many young employees in the area. Not so good for families.

1 aprile 2024
Non scritta su invito
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Risposta di Ski Safari

Hi Paul,

We're really sorry to hear that you feel misinformed about your ski holiday and that Whistler did not meet your expectations.

As our other customer reviews show, it is very rare that we receive such negative feedback and your experience does not reflect the levels of service that we strive for and usually achieve.

Your sales contact is currently away but our Sales Manager Andy Hemingway would love the chance to speak to you personally to find out more about what went wrong. He tried to reach you yesterday but was unable to and left a message for you with Lorraine. You can reach him on 01273 224060 or by emailing andyh@skisafari.com.

I hope we can rectify the situation.

Kind regards,
Matt Pavitt

Managing Director
Ski Safari

Valutata 5 stelle su 5

excellent and well-organised ski trips

We've used Ski Safari a few times now for ski trips in Scandanavia, and they have been brilliant. Everything is very well organised in advance of the trip and we've never had any glitches. Highly recommended.

19 dicembre 2022
Non scritta su invito

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